Fergus Style Tobago

We stayed here for a week and overall had a good holiday. The reception staff were excellent throughout our stay- friendly, welcoming and always happy to help. The cleaners also did a great job every day, and the hotel itself was generally very clean and nicely decorated.

There were a few inconveniences during our stay. One day our towels weren’t replaced, leaving us without any to use (this was only a mistake im sure!)

The biggest disappointment was the restaurant service towards the weekend. Earlier in our stay, the staff were fantastic and we had no complaints. However, over the weekend the service noticeably declined, and we experienced several issues with our meals, as did other guests around us. On one occasion, a waiter didn’t seem to understand the menu, so we were served a wrap instead of the noodles we had ordered. When the correct noodles eventually arrived, they were rock hard, seemingly because they had been rushed out, which was disappointing given the prices being charged. Even when our orders were correct, our drinks arrived around 45 minutes before the food, which wasn’t ideal. On another occasion, we ordered two portions of fries but were only given one. When we queried it, the waiter told us that two portions had been combined into one bowl. Having ordered the fries previously, it was clear this was only a single portion. Despite these issues, whenever everything was prepared correctly, the food itself was lovely.

We also spotted a few cockroaches in the hallway near our room, although this may be normal in the area

Something to note is that the main pool closes quite early at 7pm

We had paid extra for a sea view room, but unfortunately our view was almost completely obstructed by a tree, so we couldn’t actually see the sea. We ended up paying over £100 to upgrade to a better room, and the view from there was excellent. - The balcony door in the room feels a bit delicate and not soundproof at all

The rooms are quite small with very little storage space. The shower and toilet also aren’t very private, which may not suit everyone. On the positive side, the beds were extremely comfortable, the air conditioning worked brilliantly, and housekeeping kept the room spotless every day.

We stayed on a bed and breakfast basis, and breakfast was one of the highlights. There was a great variety of food with plenty of choice for everyone.

We personally preferred spending our time at the nearby beach rather than the pool. The beach is only a short walk away. Around the pool we occasionally experienced some uncomfortable behaviour from other guests, including people moving parasols that were already being used and judgy looks from some older women!!

The hotel only has a couple of lifts, so they can become quite busy, especially around breakfast and dinner times.

We paid for dinner at the buffet one night- which was around £30pp! - Not worth it in our opinion, the food is quite complex and not loads of vegetarian options- The craziest part is that there are no drinks included!! Not even water- We would definitely not recommend paying separately for this. (especially when the reception/gym/breakfast provides drinks- it seems silly to not do the same in the evening!)

The location is definitely one of the hotel’s biggest strengths, right on the beach and only around a five-minute walk from the Magaluf Strip, making it ideal for exploring the area.

Overall, we enjoyed our stay, but I was surprised by the 5-star rating. While the location, breakfast, comfortable beds and friendly staff were excellent, there were enough issues that I don’t personally feel it quite reaches a true 5-star standard. This hotel seems to prioritise making money and a front rather than quality.

It’s a lovely area, but we would choose a different hotel if we returned.

It’s was our second visit on Fergus Style Tobago , all is very good, amazing staff , fresh food, very good service and nice atmosphere. We really enjoyed our visit and we strongly recommend !!