Purohotel Palma

Lovely hotel - the staff are very friendly and helpful, and the building itself is full of character (in a good way). In our experience the photos online are indeed representative of what they deliver. Be warned that whereas the little chocolates waiting on the bed are complimentary, the snacks on the dressing table are not, and indeed are rather expensive. This is shown on the price card sitting behind them, but they are positioned so as to obscure its snacks section - you only see the minibar part of the list until you've lifted a packet of crisps (by which time you might have already eaten the most expensive handful of nuts you've ever had). Note that if you like breakfast cereals and milk, although they have Corn Flakes and Coco Pops and a tiny amount of All Bran, the milk everywhere is UHT - Mallorca cannot sustain cattle, so all milk must be shipped or flown in, and UHT is the only practicable option. Somehow they manage decent yoghurt though, which is a plus. My advice is to forget about cereals and instead sample the wide array of alternatives on offer for breakfast. The location in the old town is superb; you only are a 2 minute walk from a roundabout where you can catch buses (the bus system is good - research it before going) - a real benefit if you're visiting during the hottest months (temperatures were mid thirties Celsius in early August 2026). There are restaurants all around the hotel if you want to eat out.

The quick summary: I'd happily stay at this hotel again.

I had a 2-night stay at the Puro Grand hotel for the solar eclipse event. This was my first trip to Palma and I loved the location of the hotel in old town. There was the right amount of hustle and bustle in the neighbor and yet, still quiet. Right around the corner was a perfect shop to rent bikes, which I did for a day.

The hotel itself has beautiful character inside. My room was clean, very quiet, the blackout curtains worked perfectly, and my sleep was great. The bathroom was set up well and no desire to change anything about it. It felt very relaxing to return to the room after spending the day outside in the heat.

The staff and service were excellent and really stood out to me. They took the time to take me to my room when I checked in, which would have been a little tricky by myself. They were extremely polite and helpful, including when I asked for a safe place to lock up my rental bike at night.

We spent 3 nights at the Grand Puro and it was absolutely brilliant. The style was simple and elegant, all fittings, decor and features were of a high quality and very clean. Thoughful touches showed that the guest was centre of the design and all aspects of our experience were delighful. The food at breakfast was delicious. Each and every member of the team we spoke to couldn't have been more helpful, the quality of customer service was very high, probably the best I've experienced anywhere. Excellent all round.