This upscale hotel lies directly next to a long fine-sand beach in Playa de Muro. Located in the Albufera Nature Reserve and near from Ca'n Picafort and Alcudia, this sophisticated establishment was designed to afford the most comfortable and enjoyable holiday one may dream of. Visitors are welcomed by attentive and professional staff in oversized and opulent lobby. This impressive establishment offers a wide choice of accommodation options including large rooms and suites, some of them featuring stunning views over the seemingly unlimited Mediterranean Sea. Visitors may savour mouth-watering designer cuisine and Japanese specialties served at 2 exceptional restaurants. The leafy garden offers guests a pool area with separate children's area and a range of entertainment programmers. There is also a wide offer of leisure activities, welcoming bars, a well-equipped gym and modern spa, where to balance body and soul. The hotel also offers functional meeting facilities and a free outdoor parking.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
Awesome location by the sea, beautiful and clean room (we had the top layer suite with the sea view), very nice and tasty breakfast, helpful staff, nice service at the pool area, beach was clean and water easy to access
First, the positives. They upgraded us to a sea view junior suite. It was very clean...
Very ample, the bed very comfortable. Correct. The buffet breakfast was good, ample selection and good service.
The hotel is very big but didn’t seem very lively. It’s catered for foreign guests, mostly German. Dinner is from 18:30 to 21:30h. For a Spaniard on holidays it’s way too soon. Playa de Muro is a very nice beach, but the one in front of the hotel was a bit too narrow, and full of seaweed. Not the hotel’s fault but still.
It is a bit further from the action than we would have wished, but that can be a plus for some.
The hotel needs some upkeeping, the pavement outside is destroyed and that really portrays a bad image.
There’s no men’s toilets by the pool, so men are advised to use the women’s. This is one of the reasos why I say this is not a 5 star. It is compulsory to have men’s and women’s toilets.
When we got the bill, at the very bottom, we had donated 1 Euro to the “make a wish foundation”. Just like that. Without asking. I asked the clerk and he said that’s what the hotel management said / the Be Live hotel chain ordered to put in the bill. Seriously? Ok, 1 Euro is not going to kill anyone, but taking it without permission? NOT OK.
All in all, an ok experience, but definitely not 5 stars.
We were realy happy of servis at that hotel, all the staff were very nice and helpful. We have been guests since 2007 and we appreciate still the same team, like Joan at reception, or Ramon, Fina Victor, Raul, Belen, Mari, Eva from bar and restaurant. We realy felt very comfortable and no woried to ask for anythink...
They are always in a good mood. All people there paid great attention to hygiene in this Covid time. Tumbs up 👍 i recommend! Hotel is very good for families with kids, quiet area
Our original plans were cancelled with the Be Live Son Antem hotel. I was left worried and concerned due to the lack of support provided by the central / head office staff, we were simply told that we were being transferred to their other hotel Palace De Muro with no other information! On arrival at the hotel we were instantly reassured and knew that we was in safe hands, weeks of worrying and no communication was quickly made a thing of the past through the attentiveness of the hotel staff! Every single person we spoke to, went out of their way to look after me and my family. A big hotel that makes you feel like an individual! Loved our week and will definitely be back! Beautiful beach and top rate cleanliness across all areas! 🥰
Top hotel top staff top class In general really enjoyed I’ll be back no negatives at all this hotel is a well oiled machine peaceful and fantastic best 5 star hotel in that region food is outstanding customer service is second to none