Labranda Bahia Fanabe and Villas

The food was great, location great but the rooms were dated, peeling paint from doors and walls. The windows couldn’t close so I felt unsafe for our whole stay. When we arrived one of our rooms hadn’t been cleaned and smelt dirty. This was sorted after I mentioned it to reception but it wasn’t the best start to our holiday. Entertainment was non existent, a local kid skating a few nights a week but hardly family entertainment. All inclusive option is not worth it at all. Food was good but the drink options are poor and it was always hard to find staff to get you an alcoholic drink. Staff were extremely rude at the reception bar. For some reason they hated serving people especially when asking for a cocktail mixer drink or ice cream. I wouldn’t recommend going here at all we made the best out of it but when you’re paying the prices we paid you’d expect at least friendly members of staff. A taxi driver did tell us that the hotel has rebranded several times. I think this hotel did have a good reputation a few years ago but more recently has really declined. I don’t usually write reviews but would hate someone to book this not knowing how bad it is.

Lovely hotel, rooms very big hall way kitchen lounge area, separate bedroom and bathroom, But very very dated, balcony very rundown all it needs is painting & updating, food was amazing, so much selection, cleaning staff were great, working very hard, pools were great,

AVOID AT ALL COSTS.

Travelled with my husband and autistic son for 5 days all inclusive. The room was absolutely FILTHY. We arrived late Sunday night so had only spent Monday and Tuesday in and out of the hotel room. On the Wednesday morning we woke to a very strong smell of sewage. My husband went into the bathroom to find the pipe behind toilet had leaked, there was faeces EVERYWHERE. The toilet had to be completely removed. The TV did not work, the WiFi did not work, the shower drain was absolutely disgusting. Fridge was absolutely vile and leaking water. We were moved rooms due to the sewage and the new room was also filthy and was overrun with ants.

I met with the hotel manager Ana Cristina and this woman had me in tears. She said we used too much toilet roll!! I explained it was the pipe at back not the toilet bowl. She argued non stop about the toilet roll. There was 2 adults and 1 child!! This was only day 3 of our stay. The smell of sewage around the hotel is revolting. This woman offered me 200 euro refund, we paid nearly 2600 for 5 days!!

The food is absolutely vile. The worst hotel i have ever stayed in and we go abroad 4 times a year.

Night time entertainment was absolutely horrendous and some nights non existent.

I did contact Love Holidays who offered me £160 which i have disputed.

There was problems with the sewage as the mens urinal at the poolside also had to be moved.

When we said about this, it was no this is a yearly clean up.

All inclusive cocktails...that is a joke. 2 cocktails of the day in a warm premade jug and dont forget your euro for your own cup.

Another lovely lady heard me saying about the room and the pipe and came over to say her room was filthy and she also had to be moved rooms, she told by the manager Ana to and sit down this was a private meeting!!

So rude and clearly has no people skills. In fact all the staff, chefs included are grumpy. My son went to the food hall door and asked could he speak to his mum, he was told to put his top on, he made a moan sound...2 seconds later we were approached and told he was rude and intimidating and she would be speaking to manager about him.

Please for all you sake and hard earned money avoid this place. Manager needs to go on a people skills class.