H10 Big Sur Boutique Hotel

on arrival we were given a welcoming drink which was warmly received. Our room was perfect, we asked them to change the twin beds to a double, this was done quickly and by two very lovely housemaids. The room was cleaned every day and to a high standard. We had a superior room with a huge patio area with chairs and sun beds on. We were left a treat every day, the first day we were given a bottle of moet and some lovely treats. This was followed by another two bottle of wine, chocolates daily, aloe Vera cream and Incense sticks. There was also a meal in the A la carte restaurant to be had. The food tasted amazing and was very well presented. The restaurant had a vast variety of food to choose from, some pre cooked but a lot to choose and cooked just for you.
Amanda in the restaurant is lovely and very friendly to everyone. She tried her hardest to speak English with a “ Hello, how are you and did you have a good day”. Most days. She worked very hard keeping the tables cleared and cleaned. The swimming pool area is well looked after and a life guard is there all the time. Towels are supplied and can be changed daily.

The hotel is situated on the promenade, with lots of bars, entertainment and restaurants within a minutes walk.

The pool and public areas are great but the rooms are really dated. The food is not as good as previous visits, we booked half board but will only have taken the evening meal twice. Overall not worth the money.

Fortunately all of the guests were respectful regarding mask wearing and space. Waiting for lifts can be a bit slow during busy times but not a big problem. I will be glad when the usual salad areas are back though as being vegetarian I rely heavily on the choices there. I decided to extend my stay by a few days and this was dealt with swiftly by Jesus, thank you. We'll be back in February (hopefully).