33 Photos
  • Tenerife
  • Los Cristianos
  • HG Tenerife Sur

HG Tenerife Sur

TripAdvisor Review
Spain, Europe
Los Cristianos

This modern apartment hotel enjoys a prime setting in the tourist resort of Los Cristianos. The airport is conveniently close since it is just about 15 minutes’ drive away. The complex is located a few steps away from a host of shops, bars and restaurants. Guests will find themselves just 500 metres away from the beach. This wonderful complex greets guests with the promise of a relaxing home away from home. Guests can enjoy a leisurely swim in the pool, relax and unwind on the sun terrace, dine in style in the restaurant, and partake in a host of activities. The apartments are beautifully designed, and come complete with modern amenities for added comfort and convenience.

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7 nights
Bed and Breakfast
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Facilities

  • 24-hour reception
  • Wired Internet*
  • Wi-fi
  • Medical service*
  • Currency exchange facilities
  • Cloakroom
  • Newspaper stand
  • Supermarket
  • Sun terrace
  • Café
View all
  • *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

3.5 Very Good1,516 reviews
Excellent
339
Very Good
554
Average
362
Poor
155
Terrible
106
Location
Cleanliness
Service
Value
TripAdvisor Review
Would not go again

Apartment was basic after 4 days had to ask for the bins to be emptied and request clean towels and bedding all in all not very nice If you wanted a sunbed you had to be up very early as by nine am most beds were already taken

TripAdvisor Review
Not good apartments

Apartments need updating. No lifts and too many stairs-carrying cases. Shower in bathroom badly placed on back wall of bath so had to face shower curtain not much room. No air con and noisy fan in bedroom so couldn’t use at night. Paid for pool view but obliterated by big tree so no view at all( reception said it WAS classed as pool view) no sun on balcony either. Wouldn’t recommend find somewhere better to stay.

Review by Marcelle O whitley bay
TripAdvisor Review
Family trip

resort is okay, some advantages some disadvantages.

Pros:

  • Location is decent, it is close enough to walk to both front of los cristianos and to Las Americas
  • Shop in resort is well stocked and very reasonably priced for a hotel based shop.
  • Toasties at the snack bar in pool are very nice and reasonably priced.
  • Staff that we dealt with we’re very polite.
  • Pool is a decent size and clean
  • We never struggled to get sun-beds, prime locations were taken early but we could get sun-beds everyday we wanted them.

Cons:

  • No air-con - this makes the rooms sometimes unbearably warm - please invest in AIRCON as would make this place so much better.
  • our shower door was not attached properly
  • clean Towels barely provided, when they was dirty towels were left behind, no toilet roll provided when run out. As was too hot didn’t sleep in bedsheets until later in holiday but when did bed wasn’t made.
  • strong smell of sewage on occasions in room and by pool - this happened in areas of los cristianos too so must be problems elsewhere too.
  • Check out is posted at 12, but at 11am your key gets turned off and if you leave you cannot get back in.

In all, we had an enjoyable time in Tenerife but a few little things would make this a far better rating than it is.

Review by kierenfreer1 Newcastle upon Tyne, United Kingdom
TripAdvisor Review
Dirty, crowd and disappointing!

I am going to give 2 points: 1 for the pool and the second for the location. All the rest is to be discussed. We have booked from the 9th tot 12th November originally and then we decided to add an extra night prior to know that this would be the worst hotel I ever stayed. Rooms are dirty and the floor was full of hair that were never cleaned. They don’t make up your room in 4 days they just make up the bed but never changed linen. They have assigned room 117 the worst!! There is non privacy plus is just at the side of the kitchen and so you can hear everything and have no rest and you can’t relax on your little balcony because when the staff of the kitchen going smoke they are observing you. In the morning the staff is very crowd and they don’t look at the clock maybe thinking guests are still sleeping. I would never come back here we paid €113 per night and they either haven’t provided shower gel.

Review by Annamaria P Palma de Mallorca, Spain
TripAdvisor Review
Thief at this hotel

A theif/thieves operate at this hotel . We had English money taken out of my purse and my son also had his money stolen out of his wallet. This purse and wallet with our British money was inside the room hidden in a bag under clothes in the wardrobe. The room was not broken into and the small windows are impossible to climb through . This money was removed from our room by someone who had access to the room with a key card , whilst we were out. I’ve just seen there are some other incidents on here that have taken place recently and I am sure there are more people who this has happened to , who haven’t left a review here . The hotel must be well aware by now that this is happening, but obviously nothing is being done . Hotel is ok, rooms are not particularly nice, dated and things are broken . I liked Los Cristianos resort , my advice is find somewhere else to stay

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