Name: HG Tenerife Sur
Price range: from £393.11pp (7 nights includes flights and transfers)

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Pool

First time at these apartments but it won't be our last. We had apartment 329 on the third floor, facing the road, no lifts , lots of steps which was a little difficult taking our luggage up. The apartment was excellent, spacious, clean and very welcoming. Large comfortable bed, lots of wardrobe space, good lighting and nicely decorated. A large kitchen/living area with well equipped kitchen. ceiling fan in both lounge and bedroom, which we didn't use. Small bathroom with powerful shower over the bath.  adequate balcony with table  and 4 chairs. Very clean apartments, cleaned and bed made daily. Towels changed regularly. Good Wi fi.  Our room faced the street, bars were a little noisy, mainly in the afternoon, but it didn't bother us.  We didn't use the pool, but it was busy every day. Regular entertainment  in bar each evening, bar prices good. These apartments are in an excellent location. lots of bars, shops, restaurants and takeaways in the area. 10 minute walk downhill through the town to the beach front. We would recommend La Pepa food market, which is a 5 minute walk away, situated in The Paserella centre. A huge rooftop food market, with lots of food stalls, bars with seating area. There is also regular entertainment and large TV screens. Excellent value for money, lovely atmosphere, good for all ages.  All in all we had a very enjoyable 6 days in Los Cristianos at The Tenerife Sur.

First visit to Tenerife Sur

Currently staying at these apartments and quite frankly, the sunbed situation is beyond the joke!
Hotel guests start marking the territory @ 8:15am, shuffling around to find their spot which they occupy for the entirety of their stay at the complex. 
By 8:30am when the beds are unlocked, carnage ensues and by 8:35am they are all “in use”
Then, when the beds have all been spoken for the pool is completely empty, bar a few guests who actually use them for what they were intended for. 
Off they trot then for another couple of hours in bed or their breakfast’s returning back,  1-4 hours later. 
We will never be returning back, to this hotel as we always holiday in the Canaries, and have done for the last 10 years or so around the Easter period and have never had this experience before. 
Avoid this hotel unless you love a good bed battle of an early morning!

Sunbeds!

Our stay has been ruined for us by the sun bed situation which occurs early each morning.

Pool opens at nine but by quarter past eight, people have left towels down to mark the spot they wish to have by pool and then queued up to get their sun bed often leaving them for many hours each day with a towel laid on top.

It’s a pity management don’t come up with a way to alleviate this problem for all paying guests. We would like to recommend this hotel as other aspects of it were lovely, but unfortunately we cannot recommend and won’t return. 

Suggestion for management; have a ticketing system in place for each room to allocate each guest with a sunbed per day.

Sun bed nightmare

Room a bit old fashioned but clean, staff really friendly, great location. Only negative is not enough sunbeds, people stood waiting for them to be unlocked, people sat on piles of sunbeds before they are unlocked to reserve them, people put towels on the floor to reserve their spots around the pool before the beds are unlocked. Even when you get there for the unlocking time you can't always get a bed, we had 2 sunbeds between 8 of us some days. Hotel needs more sunbeds then there wouldn't be an issue. Lifeguards really helpful in trying to get you chairs.

Not enough sunbeds

Will start with the positives..... 
Great location, short walk to beach and all the bars. 
Very friendly staff, so helpful and welcoming.  Room's were cleaned daily with fresh towels and beds being made (if you leave them clear of your belongings).  Had everything  we needed for self catering. 
Lovely Pool and the food was nice. 
Evening entertainment each night.
Well stocked shop in hotel with fresh pastries.
2 supermarkets opposite, take away food and sports bars. 
Taxi rank directly outside hotel
Check out was 12pm, which was fantastic, and you could leave your luggage in a locked room at the hotel if like us you are on a later flight.

A few minor issues.....
Our room was slightly dated although extremely clean, was like stepping back to a 90's tenerife holiday, although the main part of the hotel was very modern.  The ceiling fan in the main living area was very dated and made an awful clicking sound.  We were unable to have this on at night (not an issue in April, but definitely would be if it was summer heat).  As we had a road side room opposite all the sports bars ( which we did enjoy) we couldn't leave the balcony door open at night.  The fan in the bedroom was much better. 

Sunbeds, we couldn't be bothered to get up at 8.30am for sunbeds,  we would just get chairs and swim and dry off, this didn't bother us but I can see how annoying this can be if you love a pool day.  So many beds were empty for long periods as people just take ownership and then go off and come back when they please.  I feel that the hotel should monitor how long a bed is empty for and then remove the towels to allow others to enjoy.  It is a big hotel and not enough beds. 

Windows in kitchen and bathroom are like slat windows. Unfortunately if you are sleeping in the living area, you will get woken by kids and talking adult (off to get their sun beds) very early in the morning.  The windows do not block any noise.  Ear plugs are a must!  Some people are very inconsiderate.

All of these minor issues would not stop me from returning.  I would definitely return to this hotel and as a family, we had a very pleasant week stay.

A lovely Week

This modern apartment hotel enjoys a prime setting in the tourist resort of Los Cristianos. The airport is conveniently close since it is just about 15 minutes’ drive away. The complex is located a few steps away from a host of shops, bars and restaurants. Guests will find themselves just 500 metres away from the beach. This wonderful complex greets guests with the promise of a relaxing home away from home. Guests can enjoy a leisurely swim in the pool, relax and unwind on the sun terrace, dine in style in the restaurant, and partake in a host of activities. The apartments are beautifully designed, and come complete with modern amenities for added comfort and convenience.

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HG Tenerife Sur