Perched on a cliff, overlooking the beautiful sea and La Gomera Island, this magnificent holiday resort offers an ideal base to spend a relaxing time in a unique location. Adeje town centre is a 10-minute drive away, while the famous tourist zone of Playa de las Américas lies at 14km distance from the hotel. Being an ideal spot for families, the hotel presents a charming Mediterranean décor and feature spacious and comfortable rooms with modern facilities such as air-conditioning, a satellite TV for guests' entertainment and a private balcony. Some of the rooms offer a stunning sea view as well. Travellers who stay in this resort may sample different flavours from around the world, including typical Spanish dishes as well as delicious International cuisine. Guests may spend their day on the sparkling outside pool, enjoying some water sports on the beach or pamper themselves with a range of relaxing massages and beauty treatments offered by the spa.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
I stayed at the Bahia Principe Tenerife for 10 nights October 2021 with my partner and step daughter aged 7. Overall, we had a lovely break away from home. The weather was exceptional for the time of year and we always felt Covid safe at all times...
I have opted to break my review into sections for clarity as well as for you to look at what you want to know most. Feel free to message me privately if I can be of any further assistance.
Transfer & Check in: It took about 35 minutes in a Tui coach to get to our hotel, which didn't feel bad at all. The coach drops you off at the main hotel which felt a little frustrating as we queued there for 15 minutes before being told we had to go to the sister hotel - the tenerife. So for clarity the main hotel is Bahia Principe Costa Adeje, and the small sister hotel is Bahia Principe Tenerife. You can use both hotel facilities and they are a short 3 minute walk from one another, but if your booked in at the tenerife like us then watch out for being dropped off at the main reception - your wasting your time!
Room: We booked a junior suite. The room was decent. Spacious enough for 2 adults and a child. It is one long suite, large double bed at one side and a sofa bed towards the balcony doors. There are no walls separating the two. The bathroom is spacious and clean, hairdryer is provided with lots of hotel toiletries in the event you didn't bring your own. Bath and shower both available. The room has AC and a ceiling fan - although we worked out quickly if one is on then the other gets knocked off. Plenty of wardrobe space but not that many cloths hangers so if you need them bring a few. Balcony had amazing sea view for miles- very impressive.
Pool: I can only talk about the pools at the Bahia Principe Tenerife where we stayed but the pools were lovely. A young children's pool isolated on its own then two larger pools both with walk in steps. Deepest part was 1.9metres but in the whole the pool averages around 1m deep. Not heated but warm enough to swim in after a few deep breaths first. Once your in, your in fine! Freshwater and very clean. Showers are available around the pool if you wish to use them but nobody seemed to enforce this. There are plenty of sunbeds however don't be fooled people DO reserve them from 6am onwards. We had 2/11 days where we was unable to get 3 sunbeds and had to sit in the bar area on table and chairs. There is always the option to go down to the other hotel but we choose not too.
Bars & All Inclusive: The pool bar opens 10-6 with soft drinks, beer, wine, sangria and coffee / tea all being self service all day. If you wanted spirits then you had to ask the member of staff for it and they gave it to you no issue for you to go around and put your own soft drink in. You could get a slush drink for kids here but they didn't really advertise it - ask and you shall get one! The main lobby bar is 1 floor under the main reception area and has all drinks available including cocktails - a choice of about 5 clearly listed including Mojito, Sex on the beach and Pina Colada. The lobby bar is open until 11pm. There is always the option to pay cash for premium top shelf drinks but I found the local vodka was more than acceptable.
Restaurants: The Teide restaurant is the main buffet restaurant for breakfast lunch and dinner. There is also a choice of Italian, Asian, Mexican or Grill al acarte restaurants that are menu based. All of your meal times HAVE to be booked first- even the buffet. Its simple to do on a webapp on your mobile device or on a screen in the main reception area, you just book in a time slot and the date then your chip is scanned when you arrive at the restaurant. The only exception to this was the pool bar where you can order hamburger, hotdog or a couple of sandwiches and chips from here just by asking at the bar. Ice-cream available in small pots all day from the pool bar. Please note the drinks situation is a little odd in the restaurants ! You can't get spirits at all from the restaurants, only the pool bar and lobby bar. At breakfast you can get a coffee / tea which was lovely via the waiter or use a machine for juice or water but no soft drinks at all. At lunch and dinner time you can order a soft drink/ beer / wine or cava by the waiters but no spirit drinks. Once we got our heads around this we got used to it but at first it's a little frustrating ! The good quality was good for AI but repetitive also. The best was breakfast followed by dinner. If you want more info on food feel free to drop a message, rather than me continue to discuss here.
Covod-19: The hotel felt very covid safe. Lots of areas with hand sanitiser for usage including inside every lift. ALL staff where masks at all times - never once saw a member of staff not wearing one - they really led by example. The rules for us is simple- if your in doors or around the pool bar you had to have a mask on, if your on open air you don't. Once sat at a table drinking you could remove. If you break these rules there was no concern in them letting you know about it immediately- we had no issue with this.
Location/Shops: The hotel is not in a prime location inless your looking for nothing at all but relaxation. It cost us €17 each way to get to Siam Park which we was okay with but allow to pay more if your venturing to Las Americas. There is always a bus option but personally that's not for us so cannot comment. The hotel has a shop on site which sells all the basics you would want - but you do pay for it Pringles €3.70 etc.
Entertainment: The hotel has a singer on outside the lobby bar most nights but they are average at best. They don't really advertise the "village" very openly but if you walk down to the main hotel there is a village just before its reception with lots of outdoor seating and shops. This area is used for the main entertainment each night- ranging from a circus show (very good) to Spanish dancing (ok) and other things. This is 9.30pm-10.30pm each night at the village location.
Hope the above has helped with some of the info you may have been looking for. I'm not sure I would return to the hotel again, but that's because there are many more places in the world to see. The hotel is a good hotel with lots of hard working staff. The location really is piss poor so if you want to get out and about prepare to pay a little for it. Once again feel free to inbox any queries and please give my review a like if found helpful.
We arrived on the 12th October 2021 at 20.30 after a long day of travelling. Checkin was fairly quick and easy and we were taken to room 16116. There was an unpleasant smell in the room and it was very hot...
The air-conditioning was broken so we were unable to cool the room. I attempted to call reception several times but the line is always engaged. I walked to reception but there was a large queue of people with only one member of staff so I gave in and went back to a smelly and very hot room. After a night of very little sleep I went to have a shower but the button on the shower has broken so no shower! Tried to call reception but the line is always engaged. I visited reception to explain the situation and they are trying to get me a different room! I have stayed at bahia principe resorts before and been very impressed, this is a very different story!
Having been to the sister Adeje hotel a few years ago we have just got back from a largely enjoyable 12 night stay.. I wanted to give this hotel a good rating however that's not an option ( it was either average or very good )
For us its not cheap to stop here, and so having arrived we had booked a junior suite which was 8 storey's up. Good basic room, no frills.
Cant understand why only water in the your fridge, blaming everything on COVID is just really a cost cutting exercise in our opinion
As with many AI's the food does get repetitive, but its fairly decent, my only complaint here was a lot of the food was only warm
Service was generally very good, apart from one trip to the Italian A LA Carte
It was at best Chaotic, disorganised, and for the chef to been mixing the pasta with his bare hand to give to the guests is not on....
Food service was a shambles that night and despite making a complaint on the night to one of the managers all we got was a shrug of the shoulders. We then got asked to explain to Guest Services no real apologies. We walked out before we got our deserts on the night along with other guests
Another complaint we had was that We didnt think it was right that a large party of Belgian Guests ( 300+ ) descended onto the sister hotel and took over the square's entertainment on two occasions.. So much for pleasing all your guests when everything was in Belgium, however i guess money talks..
Towards the end of the stay we thought the hotel got a lot busier, the usual not enough sun beds and the hotel allowing people to reserve beds in their masses before 8am put a dampener on our holiday a little
All in all we did have a good break, however for the money we paid we could have got a cheaper holiday at a 5 star, very good all inc in Turkey ( where we normally go ) where the quality is far superior..
Would we go back, probably not..But in saying that it was good to get away for the first time in two years
Stayed for one week and would highly recommend the hotel. Whilst we were in the “smaller” of the two hotels, the hotel complex is without doubt the biggest we’ve stayed in but this certainly didn’t affect the quality and attentiveness.
Our hotel room was big but without a balcony, it did have an outside space but not overlooking a nice view, which did put us off initially...
We had the option to change for additional £ but we chose not to. It meant we spent less time in the room (not a bad thing) and we were also near the tennis court so we made more use of that.
We were all inclusive and made use of the three restaurant bookings included. Again, can’t fault for all inclusive, loads of options and good food. The restaurants did want you in and out as quickly as possible it seemed, so satisfactory. Pools were great, and had the option to go and use the other hotel which we did. Had a wander into Playa Paraiso… not a lot going on for me but a nice walk and there’s a nice walk that takes you along the coast a lot further.
One thing that stood out and I thought exceptional was that every single member of staff wore a mask at all times. There was never any ambiguity about where we should be wearing a mask, and therefore everyone did. It was simply habitual. If anyone didn’t have one they were politely asked to where one. Really cannot fault the example that was set, it didn’t affect the holiday at all, it just wasn’t a “thing”.
I can only congratulate the hotel and all its staff for the service and the quality they provided. Just brilliant. Thank you.
Just returned from a fantastic holiday at this wonderful hotel. All staff were very polite and helpful and couldn’t do enough for you. Facilities were excellent and felt very safe with the COVID measures in place...
Pools are always clean and plenty of sun beds. Food was excellent especially the a la carte restaurants which were all included but book early as they do get busy. The rooms were cleaned every day and very spacious. Can’t wait to book our next holiday here..