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  • Tenerife
  • Puerto de Santiago
  • Barcelo Santiago

Barcelo Santiago

TripAdvisor Review
Spain, Europe
Puerto de Santiago

Situated in a magnificent frontline position in Puerto de Santiago on the west coast of Tenerife, the modern hotel boasts spectacular views over the impressive cliffs of Los Gigantes, the Atlantic Ocean and the island of La Gomera. Restaurants and bars are just a few steps away. The international airport Tenerife South is at a distance of approximately 45 km from the hotel. The rooms have a stylish design and most of them enjoy fantastic views of the sea and the cliffs. The hotel offers outdoor pools, a mini-club, a gym and various sports facilities. Guests can get pampered in the excellent spa area with hydro massage pools or sip on a cocktail while taking in the remarkable atmosphere of the surroundings.

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7 nights
Bed and Breakfast
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Facilities

  • Wheelchair-accessible
  • Car park*
  • Garage*
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Laundry service*
  • Medical service*
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

A perfect break and we felt like VIP's from the moment we arrived

Review by Mustaphashite Watford, United Kingdom

We arrived on my birthday on 23rd April and we decided to upgrade to the All Inclusive Plus or €24 per person per day which gives you a black wristband. This entitles you to the full range of branded drinks, full book bar menu, robes and slippers, towels on the loungers in your room, beach towels without any deposit, room safe free, Spa access, reserved table in the main restarount and an A la carte dinner. I can tell you right off the bat, this is 100% worth it! We enjoyed copies quantities of Gin Mare, Hendricks, Bulldog and Macronesian gins with premium tonics and massive free pours! The drinks superb and the mojitos were simply sensational and my wife also enjoyed the Long Island iced teas, sometimes a bit too much! The food is superb at the pool bar and the main restaraunt with something for everyone...

The garlic prawns, calamari and potato's bravas were particular favourites along with the chi Ken burritos and club sandwiches as lunch. Breakfast sees you have freshly squeezed orange juice with as many glasses as you like and the staff are simply sensational. They make you feel so welcome and special and although I can't remember the names but they all ensure you have the best time and nothing is too much trouble. We had a lovely young lady serve us at breakfast most mornings and our table was right at the end by the glass panels on the outside with unspoilt views over the cliffs of Los Gigantes. This was our table for the week and it was perfect, another plus for the upgraded wristband. An additional bonus was the freshly stocked fridges by reception after 10:30pm full of fresh fruit, sandwiches and drinks at the late station when you are feeling peckish after many drinks! We couldn't bestow enough praise on everyone from the brilliant cleaning staff who maintain the hotel, pool and communal areas to a spotless level to all the team that work in the kitchens and behind the scenes, it was faultless. We stayed in a junior suite, room 902, and it was sensational. The location gives epic views over the pool areas from the top floor which is actually the only 5 floors up. The balcony gets the sun from 11am until the way in to sundown so you can retreat up there if you want some privacy. Talking about the room would not be complete without discussing the bed! It's huge, comes with 3 pillows each and it is the most comfortable bed I have ever slept in other than my bed at home. We woke everyday without dreaded back ache normally associated with cheap hotel beds but this bed was simply sensational. The room was divided with a large flat screen on either side of the dividing wall which had plenty of choices for the avid TV fan so you can watch one in bed or one on the sofa, perfect. This was a fantastic break for a week and I couldn't recommend this hotel highly enough. We have not stayed at a Barcelo hotel before but this experience has been totally positive and we will definitely use the brand again. The management have got a perfect formula for success at this hotel with very high standards and staff that really care. Every member of the team makes the operation run smoothly and that translates to a great guest experience. Keep up the great work, we will be back!

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TripAdvisor Review

Fabulous hotel !

Just returned from a wonderful stay at the Barcelona Santiago - the hotel is in a beautiful setting and the views from our room were stunning. The choice of food was so good and the staff could not have been more polite , friendly and helpful. Thank you for helping to make our stay so special - we can’t wait to return!

TripAdvisor Review

Another terrific holiday here

This is our 3rd time staying here. The location is amazing with lovely views and about the sunniest part of Tenerife.

We booked All Inclusive (AI), again out of convenience. The cost difference to Full board was not great and although we don't sit drinking cocktails and lager all day long, it can be tedious to sign all the time...

(That said, if you order premium drinks with AI, you only pay a small increase - not the full cost). I discovered Brandy Alexander and even the seemingly industrial qualities quaffed in the week (exaggeration) barely cost 40 Euro's, so peanuts really.

We also plan to eat out at least 2 or 3 times as in the past 15 years AI food pretty much anywhere we have been has been very overcooked, samey and akin largely to poor school dinners. Our last experience here was precisely that: not great at all but you would not go hungry

However .... amazing food. There are several hot cook points and pretty much all meats are cooked there and then. There was great variety and I loved our last night .. fresh Cod, Local Rabbit and Goat .. awesome

The breakfasts are really good with lots to choose from and lunch (although we never had much) was again full of choice and fresh cooked food.

I am, as my wife will tell, quite fussy about food and very much dislike badly cooked, over-cooked or plain 'slop'. Truthfully, the food was terrific and we did not eat out in the evening once ! (Just lunch across the road at Alfonso's for some amazing Tapas)

Only thing I would say is the pool bar food is very basic and not great. Beware of chicken wings - they cook from frozen and a couple were raw in the middle - common thing in the UK as well... no idea why just a couple of mins in a microwave on low to thaw first is not done. But that is the only small critique.

No issue with loungers and sun shades, plenty of space and a few activities. There is some evening entertainment. Not really our bag, but a variety of acts come through and some are very popular.

Room great overlooking La Gomera. Very clean, nice drench shower and very quiet.

The staff all wore masks but the Island ruled that masks no longer required by visitors (everyone has to prove Covid secure status on entry).

They all worked very hard, very polite (even to the grumpy chap moaning about wanting non-sugar drinks and going on and on and on about it).

As with all our visits - lovely staff and people

I understand the hotel is going Adult Only in September and one person said they thought AI would also go (seems to be some Spanish government limits on drinks may change things). Not a big deal really. No one there was doing Ibiza-mad. Basically more middle aged adults with a few kids.

Last visit was 5 years ago. Our planned visit 2 years ago was scuppered by Covid, but very glad to be back and look forward to our next visit. One of the people we met were there 4 or 5 nights on a short break. Not thought about doing that but may well in the future, although we really did not want to come back and could easily have changed the booking to stay a few days more.

A lovely restful place (and now with really terrific food .. a bonus)

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TripAdvisor Review

My 1st holiday in 5 years. What a lovely hotel

Review by andrewgW6814PN Connah's Quay, United Kingdom

The staff are very friendly and helpful. The food is very nice. The icing on the cake was they let me keep the all inclusive even after I checked out...

My flight wasn’t till evening. Location isn’t great it the hotel is at the bottom of a very steep hill. But the ocean views compensate for that.

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TripAdvisor Review

Lovely hotel and would highly recommend

The hotel is lovely - it is in a wonderful location overlooking the harbour of Los Gigantes and the cliffs / hills behind - lovely sea view. I can not fault - the sea view room was modern and appeared recently refurbished - food was lovely and plenty of choice - staff were helpful and welcoming. Would definitely recommend and will be stopping here again next time we come to Tenerife.

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