Name: Akra Hotel
Address: Sirinyali Mahallesi, Muratpasa, Muratpasa, ANTALYA, 24
Telephone: +902423109999
Price range: from £595.18pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

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Pool

Everything about this hotel is 5 stars, at least!!

A stunning property with the most amazing sea views. Every amenity you could ever want is in this hotel. All areas have the wow factor. The grand elegance of the lobby continues throughout the entire hotel. 
The rooms are spotless and very spacious with everything you’ll ever need should you have forgotten anything. Plenty of hangers which are usually lacking in other hotels. Two large bottles of complimentary water every day and clean towels every day too.
The restaurants here are top class, we had breakfast included and that’s all we needed until dinner time. The selection at breakfast will blow your mind, constantly refilled with nothing left empty. Pablito Bistro is highly recommended. The chicken fajitas and prawn pasta dishes were both delicious.
The gym is like no hotel gym I’ve ever seen. It’s huge and will put your mainstream gyms to shame. Fully kitted out with Technogym equipment, free weights, resistance equipment, cardio machines  and trainers. 
Shops, barbers, spa, yoga studio, sauna and the list goes on…….
There’s a huge indoor pool which is heated and 4 outdoor pools each one very well looked after with plentiful towels and life guards on duty. The pool bar serves snacks and ice cream through the day. You can also access the sea from the hotel. Areas are carefully marked off for safe sea swimming. You can also learn to dive here too. 
Staff are everywhere, for anything you need. Very helpful and attentive. 
Staff take great care of the hotel and surrounding garden areas. Not a thing out of place and is meticulously clean and tidy both inside and outside this hotel. If you didn’t want to leave the hotel, you don’t need to. You’ve got everything right here. 
If you do venture out then the location is also perfection! Just a few steps from the hotel is the Main Street filled with cafes, restaurants, shops and a supermarket just across the road. The hotel is set back off the Main Street so you are not disturbed by any noise. 
Ubers are available which we used a couple of times to go into the old town. The old town is just stunning and is around a 10mins drive or a 50mins walk which we did early evening when it was a bit cooler. The walk there from the hotel is easy and flat. You’ll pass through a park filled with locals at nights, dining and watching the sunset with family and friends. What a lovely ambience. 
Cats and kittens are everywhere, so friendly and very well looked after by the locals. 
If I could give this Akra Hotel 6 stars I would!
High five to every single person who makes this hotel one hell of a special place. 
Will defo be back.

6 stars!

I rarely write reviews, but our experience at Akra Antalya was so underwhelming that I feel obligated to warn future travelers. We booked this hotel expecting a high-end resort with professional service, peace, and comfort. What we got instead was a series of unpleasant surprises, hidden fees, and a general sense of being unwelcome. From the moment we checked in, we sensed a lack of hospitality. The front desk staff seemed overwhelmed and uninterested. Any questions we asked about nearby places to visit, late check-out, or even restaurant recommendations were met with curt responses or dismissive gestures. Most employees seemed to favor Russian-speaking guests and barely made an effort to communicate in English. Hospitality was clearly not a priority. Perhaps the most frustrating part of our stay was the unexpected charges that appeared on our bill. The minibar, which was described as “included” when we checked in, suddenly carried a hefty price tag at checkout. We were charged for basic items like a bottle of water and snacks we didn’t even consume. When we raised the issue, the staff brushed it off and refused to remove the charges. If you’re hoping for a tranquil vacation, this is not the place. Almost every night, the hotel hosted large weddings or loud events that went on until well past midnight. We weren’t informed of this when booking, and the blaring music made it impossible to sleep. Even when we requested a room change, the noise levels didn’t improve. The rooms themselves were far from perfect. The air conditioning system was faulty, the water pressure in the shower was weak, and a strange odor lingered in the bathroom throughout our stay. The hotel’s taxi service was another scam waiting to happen. We were charged outrageous prices for short rides, and in one instance, a driver took a 15-minute detour just to increase the fare. When we reported this to the hotel, we were told they had “no responsibility” over taxi operations even though we booked it through their staff. One of the worst aspects of our stay ironically was the Guest Experience department, which turned out to be anything but helpful. It’s honestly laughable that a hotel claiming to offer “luxury service” employs a team so utterly unqualified, untrained, and shockingly poor at communication.First of all, their English was barely functional. We had to repeat ourselves multiple times, and even basic phrases like “please send someone to check the room” or “we’ve been overcharged” were misunderstood or ignored. On several occasions, their response was simply “we don’t understand,” followed by blank stares or awkward silences. In a supposedly international five-star hotel, this is completely unacceptable. Secondly, the attitude of the Guest Experience staff was borderline insulting. Instead of listening to complaints with empathy, they acted as if we were disturbing their day. When we brought up the noise from the events, they told us we “should have expected it” and that it was “part of the hotel’s atmosphere.” No apology. No solution. No effort. They seem to be trained to deflect blame rather than help. Every time we raised a concern, they passed it on to another department or said they would “check and get back,” which, of course, never happened. At one point, a staff member literally shrugged and said, “It’s normal in Turkey,” when we showed them the minibar overcharge. This was not just a failure in service it was an insult to our intelligence as guests. We felt completely disrespected and ignored. The Guest Experience department should be renamed to Guest Neglect, because that’s the only consistent service they provided neglect, avoidance, and indifference. Despite its beautiful location and sea view, Akra Antalya failed to provide even basic levels of service. This hotel seems more interested in maximizing profits than in creating a memorable guest experience. Between the hidden fees, dismissive staff, chaotic environment, and transportation scams, it felt like we were treated more like wallets than guests.I wouldn’t recommend this hotel to anyone who values honesty, rest, and genuine hospitality. There are far better options in Antalya for the same or even lower price.

Never again!

The check in staff Cevher and Merve at reception were fantastic Cevher was very welcoming and accommodating our request . The resort is amazing the guest services and Dota was amazing in guiding our tour . I would highly recommend this Hotel . The guest services are awesome we got some gifts Thank you.

Amazing Hotel and resort

The hotel is new and the rooms and common areas are modern and well designed. However, the overall experience was disappointing considering the price. Service quality was poor, and most of the staff had very limited English skills, which made communication difficult. For this price range, you can definitely find places with much better service and overall quality. Not worth the money in my opinion.

Not Worth the Money – Poor Service Despite a Nice Property

We had a stunning time ! Excellent service and well trained and attentive staff.

The attention to detail was more worthy and the hotel was clearly recently upgraded or renovated / well!

We had a sea facing suite which was generous in size and had the most spectacular views of the ocean.

The food was excellent and of a very high standard.

As a businessman the complimentary business lounge was a great add on and the range of drinks and foods on offer there were truly excellent

A special shout out to VELAT
ACAR the manager at the business Centre his professional
As well as personal touch made the experience noteworthy

A stunning experience and great value for money

Designed as a multi-functional holiday resort and business hotel, it is ideal for holidaymakers and business travellers alike. Located 3 km from the city centre on the cliffs above the Mediterranean, there are beautiful views across the bay to the Taurus Mountains. Comprising of 482 rooms over 10 floors, the hotel features a private bathing platform at sea-level, outdoor and indoor facilities and the aqua park situated next door to the hotel. Annex rooms are located on an annexed building.(Some facilities may not be operational year round due to weather/seasonal conditions).

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