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  • Turkey
  • Belek
  • Kempinski Hotel The Dome

Kempinski Hotel The Dome

TripAdvisor Review
Turkey, Europe
Belek

Set on Belek's beach front, the award-winning Kempinski The Dome features Seljuk-style design with elaborate decorations. The hotel offers indoor and outdoor swimming pools, a private sandy beach with a pier, and a luxury spa centre. Hotel has two 18 hole golf courses. The spacious rooms and suites at Kempinski Hotel are equipped with free WiFi or LAN and a flat-screen TV. Each has a marble bathroom with bathtub and shower.

The Dome Spa is situated on an area of 3600 square metres. The Dome Spa offers a variety of treatments, massages and services for ultimate relaxation. Dining options range from Turkish specialties to international cuisine. The restaurants and bars have terraces with stunning views over the Mediterranean Sea and the Taurus Mountains. Kempinski Hotel The Dome is situated 19 km from EXPO 2016 Antalya and 25 km away from Antalya International Airport. Private on-site parking is available free of charge.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
Bed and Breakfast
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Facilities

  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Laundry service*
  • Launderette*
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Newspapers
  • Luggage room*
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Very bad Experience and the worst service and staff ever …

Nothing i like in this hotel and i would not recommend it to any of my family or fiends I had booked 3 rooms with sea view , when i reached the hotel around 8 pm after very long flight . The staff member in the reception offered us a villa with 3 rooms, we thought that it would be a good offer but later we came to know that he would like to use our three rooms for other gusts. After I accepted the offer i came to know that the villa is not sea view , very far from the hotel i have to use a buggy and drive it myself in a very dark area to reach to the villa...

The villa was very dark inside the main gate was not eroding so I have to leave it open . The sliding door wouldn’t close and I have to stay there unsecured. I called them to inform them about all these issues and to tell them that i would like my 3 rooms which initially booked . They said in the morning will replace it and provide you with the 3 rooms . I had put the don’t disturb tag and in the morning i found some very long metal rod in teh living room and the sliding door was fixed which mean that the villa was accessed when we are sleep. In the morning i had raised all these issues to the manager of the reservation and i came to know that there was no room available which proved my rooms which i booked long time ago where allotted to others. I received my rooms 6 pm . The staff are not professional and rude sometimes , the service very bad , food in the buffet very bad the rooms were not clean properly . In general invest your money and time in better place …

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TripAdvisor Review

Great Value for money hotel

Visited the hotel on a golf break with a large group of golfers. The hotel was sumptuous made more so by being given an upgrade to a Villa which was wonderful. The golf courses were in excellent condition and the hotel staff were all extremely efficient and friendly.

TripAdvisor Review

Very bad/cold Guest Relation

Just back for 2 days stay there (unfortunately only 2 days). We are family of 2 adults and 10y old child, and booked a Family room, where it was shown in their website (and I checked also what in Booking.com), it is mentioned 2 bedrooms, with1 big bed, and the other one with2 single beds. First, we were assigned at 559 where the second bed was only sofa and they put the blanked and pillow on it!! (I should have taken the picture as it is unbelievable!!)). I booked a family room which mentioned 2 bedrooms with the 2nd bedroom should be 2 single beds as advertised...

I was furious, the young red lady who escort me had to make a call downstairs etc. Afterward we had to go back again to receptionist where the supervisor (the black lady) came to ask me what the problem is (which she knew already as her red lady told her by phone). I do not understand, she mentioned Junior Suite, NO, NO, we booked family room (clearly in the voucher) not a junior suite. And she gave us the family room as If it was courtesy from them, but then when we got the room (159), we found out that the room exactly like we got before, but with the 2single beds as advertised. So clearly Junior Suite and Family room are in same corner/layout, the different is only the 2nd room, either with 2 single beds or living room So, no good impression at all (sorry for the bellboy and the young lady in red, I was so furious I did not give any tips) Second, we went to the bar, it was already 22h, not many people on Boxing day. I do not know for some reason that the waiter just ignores us, until 10minutes we call her. I mean, helloooo, there was only few guests there (probably only 3-4tables occupied), and other guests, when they come, the waiter straight away come to get the order. This is not 1st time we stay in Antalya. We have stayed in other similar hotels in the region (Legends, Delphin Imperial, Titanic and ClubMed Palmiye ), but so far this is the worst hotel we ever had in term of service. Not to mention, it is overpriced compared with their service and the AC either too hot or too cold. We know in advance that there is no entertainment in this hotel, it is fine for us, we choose it because we want to get quiet holiday Anyway, luckily that I only booked 2 nights as we want to see first, and finally we moved to another hotel for the remaining holiday. The buffet food and the bar (not the one with live music) are excellent though. Food variation/quality and the staff is wonderful. Last thing, when we checked out, the black lady just said all is OK, no additional charge and bye. It is very cold one. I am not sure probably we are not Russian? We never know. For sure, we will not come back again.

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TripAdvisor Review

5 star experience

Very good ambience, very good customer care, everyone is friendly and helpful. Facilities are 5 star. Beds are comfortable...

Very good food from breakfast to dinner. One the few hotels with fresh juice. Staff speak understandable english. Even the room service staff are good people. I loved my stay here. We shall be back

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TripAdvisor Review

2 weeks of joy and amazing experience

Very good service and very peaceful atmosfera that make you have a really good vacation Stuff is always very very helpful and really professional know how deal in different situations!🤟 Nice food and drinks👍 This was our second time we stayed at this hotel For our opinions in one of the best hotel in Belek And very good combination of quality and price! Of course Antalya golf club is amazing! Two 18 holes golf courses and very client oriented management that always ready to help you with tee times! Have to mentioned NEW BALLS on driving range!!!! What make you practice really joyful! Thanks And looking forward to stay again in march!

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