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  • Turkey
  • Kemer
  • Crystal De Luxe Resort and Spa

Crystal De Luxe Resort and Spa

TripAdvisor Review
Turkey, Europe
Kemer

Ideal for guests of most ages, this modern furnished hotel consists of 1 main building and is located in the resort of Kemer on Turkey's Mediterranean coast. Covering 16,000 m2, the complex features a large outdoor pool area and the private beach is just a short stroll away while the resort centre is within a 5-minute walk. Public transport runs close-by providing easy access to nearby places of interest such as Phaselis and the old town and harbour at Antalya. Antalya Airport can be reached with 60-minute drive. The hotel features guest rooms with a bath-shower, a hair dryer, toiletries, LCD TV with satellite channels. The hotel also offers a spa health and beauty centre with its skin and body treatments for guests' relaxation.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
Bed and Breakfast
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Facilities

  • Car park
  • 24-hour reception
  • Late Check-out
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Room service*
  • Laundry service*
  • Medical service*
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Excellent hotel

Excellent hotel, great place for family, perfect, great hospitality of great staff, especially hotel planning, Ms. Farideh for her kind heart for our children, Ms. Elena for her politeness and kindness, great restaurant staff, and in general during our family 12 days stay We enjoyed...

Siamand Rashidian🥰❤👍👌👏👏

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TripAdvisor Review

Turkey last minute sun get away

Review by lifelongdreams Ashford, United Kingdom

We booked this hotel last minute. As an all inclusive hotel, we thought everything would be on offer. The entertainment was limited, bar not 24hrs nor food availability...

How ever we did book through love holidays who should of informed us that all inclusive option was limited due to being out of season. Unfortunately or fortunately depending on how you want to spend your holiday the hotel was full of Russians, as also the resort. However the check in staff were excellent and upgraded our room at no extra cost to us. Our room was very clean and kept clean and well stocked during our stay. The dining room was served by polite and attentive staff. The food on offer was of a high standard. Although social distancing was an issue The lounge and bar areas were kept clean and staff accommodating. The spa was overpriced but of a good standard. Staff a little pushy in trying to sell you packages. Which were a fraction of the price else where in the resort. The location of hotel was very good. Near to beach and also within a short walking distance of local shops and amenities

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TripAdvisor Review

Nice hotel spoilt by the current clientele.

Review by Ann R Akyaka, Turkey

We stayed in the Crystal Deluxe Hotel last week. I can honestly say it was the most disappointing hotel stay ever.

I chose the hotel based on the reviews and the covid 19 measures in place at the hotel. I knew that the majority of the guests would be Russian but didn't see this as being a problem, as we live in Turkey we are used to being the only brits.

Initially I was really pleased with our first impressions of the hotel. Our temperatures were taken at the gate the reception area was lovely, check-in was efficient and we were quickly shown to our nicely appointed clean room...

There were information sheets regarding covid 19 measures in the hotel, social distancing and mask wearing masks at all times in the restaurant whilst getting food.

So,we went down for lunch in the restaurant, there was a member of staff giving out masks to all guests who didn't have one and signs on top of every food station stating in pictures and words that masks are to be worn. Never have I experienced such blatant disregard for a simple rule and in these times peoples safety. Hardly any of the guests had masks on, the majority of people handed masks at the entrance put them in their pockets. I was so shocked I immediately went and asked the members of staff if masks were to be worn they said YES but when I pointed out that 90% of the people were not they just shrugged their shoulders and said Russians. There was no social distancing whilst at the food stations, several times my self and my husband were waiting to be served and an ignorant guest would just barge us out of the way and grunt at the staff in order to get served, staff looked embarrassed and were apologetic but it was obvious they didn't want any confrontation with these rude, ill mannered people. The chefs and staff worked hard to present nice food but the atmosphere was like a fast food take away. We spent minimal time in the restaurant, literally trying to get in and out when it was quieter. Not once did we ever feel relaxed enough to spend time enjoying a meal.

Fortunately we found the Gözleme place, wonderful lady making the most delicious gözleme.

Unfortunately for me the hotel is not a relaxing place, nowhere to sit quietly as the animation starts at 10am and music finishes at midnight, it was so loud I could feel the vibrations in our room. When things have finally quietened every night at 3.30am we would be woken by drunken guests returning to their rooms who would be shouting loudly and we could hear couples fighting and slapping each other. Never have I felt so uncomfortable in my home country.

The highlight of my stay was the Spa, the facilities are excellent and the staff are great. I had a wonderful massage with Murat who was really kind and I would definitely recommend.

Overall we definitely picked the wrong hotel.

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TripAdvisor Review

Sunny Kemer

Review by Zelig1 Vienna, Austria

Enjoyed my six days stay in the hotel with exciting entertainment program. Good food, music, spa/wellness facilities and friendly staff, always eager to help. Suitable for all kinds of travellers I think.

TripAdvisor Review

Cool rest

Thanks a lot to your hotel. For service, comfort and clean atmosphere. Special respect to Artur...

He is very smart and professional man. Going to revert here ;) see you soon. Love you, miss you <3 Best regards!

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