Imperial Sunland

Deteriorating hotel: Blatant discrimination, mold, terrible management, and pressure!This hotel is a textbook example of structural neglect, health code violations, and manipulative management. The "all-inclusive" concept is a complete joke, and the conditions are strictly unsanitary.Here are the documented facts you will face:Blatant language discrimination in the cafeteria: The rules in the dining area are applied with shocking bias. Foreign guests are openly discriminated against: if you are non-Russian speaking and happen to wear a light lace dress over your swimwear, you get rudely kicked out. Meanwhile, Russian-speaking guests dressed in the exact same manner are left completely undisturbed and nobody kicks them out! If there is a dress code, it must apply to everyone equally, not used as a tool to discriminate against guests based on their language or nationality.Kudos to the bartenders: The only positive thing about this hotel is a few genuinely hard-working staff members. The absolute best bartender is a young guy named Timur! If you happen to stay here, definitely look for him to make your drinks. We also really liked the bartender at the pool bar (unfortunately, I don't remember his name) – this guy truly tried his best. It's a shame that management leaves them completely overwhelmed, as there is a severe staff shortage and the lines at the bars are endless. The drink selection is pathetic.Pathetic evening shows and incompetent host: The evening show host cannot improvise at all. He has to pre-arrange with specific people before the show to decide who will go on stage. Most importantly – the entire show is conducted strictly in Russian! International guests are completely excluded.Aggressive pressure to leave reviews: The hotel staff persistently demand and pressure guests to leave a review online. They try to artificially boost their rating instead of actually fixing the tragic state of the hotel.Filthy rooms and pathetic "cleaning": The bed frame was filthy and stained upon arrival. When we complained to reception, they sent housekeeping, but she only made the bed and took out the trash. The floor cleaning is an absolute joke – the cleaning lady literally just pours water from a plastic bottle directly onto the floor and pushes a mop over it, without using any proper disinfectants.Wasted and dangerous pier terrace over the sea: The terrace built right over the sea (the pier) would be absolutely perfect for spending the evening, but in the evenings, this terrace is completely unlit! The hotel leaves this beautiful spot in pitch blackness, making it completely unsafe to use at night.Crumbling and rotting ceilings in common areas: The building is falling apart. In one area, the ceiling plaster and paint are severely water-logged and crumbling right above guests' heads next to the souvenir stands. In other areas, the drywall near the ventilation system is completely rotten with open holes and deep black mold near the emergency exits.Turned-off AC in the evenings: In the evenings, the air conditioning in the common areas DOES NOT WORK. The hotel cuts electricity costs at the expense of its guests, turning the common areas into a suffocating, humid, and smelly sauna.This hotel is a complete disaster due to management's greed, neglect, and total disrespect for international guests. Stay away!

The location is good, sea water is clear. Food is delicious.