- Turkey Holidays
- Dalyan
- BC Spa Hotel
The BC Spa is located at the ‘Love Path' near the Calbis River. Surrounded by untouched nature, the BC SPA HOTEL tries to reflect the characteristics of Anatolian civilizations, it consists of 70 comfortable rooms designed with the integration of local wood art and marvel stone workmanship The classic Ottoman style and naturalness of our guest rooms reflect the unique Anatolian architecture in a elemental setting nestled amidst the Dalyan Nature Reserve.You can reach the center of Dalyan within 3 minutes walking ,the beachfront can be reach within 12 km- the turtle beach of Iztuzu is unique, by minibüs it takes just 15 min. Close by and of historical interest is the ancient site of Kaunos. Just an stone throw away. The rock tombs can be admired during a walk along the river bank. The thermal springs of Sultaniye can be reached by ferry boat in less than 15 minutes. Relax in our SPA, treat yourself with a dining experience in our restaurant overlooking the river and mountains, relax with a yoga session, swimm with the Turtles at the beach of İZTUZU or stroll through Dalyan with all its shops, cafes & bars ,top up your holiday and get yourself be enchanted by nature on a boat trip with our houseboat, whether on a adventure daytrıp or a romantic moonlight tour. Not enough? What about biking,hiking, rafting,Safari , quad biking Daytrips to Kaunos, Sultaniye with it's thermal springs, city and shopping tours to Fethiye and/or Köycegiz , or better just reading a good book at the pool. Dalyan and the BC SPA HOTEL offer you the ideal starting point for many activities and will help you to collect holiday memories.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
We booked BC Spa Hotel Dalyan through Expedia/Loveholidays, specifically paying for a Double Deluxe room. Unfortunately, that is not the room we were given on arrival.
Instead, we were put into a much more basic duplex/budget room, which was shabby and clearly not what we had booked. We were told the room we had booked had been given to somebody else. We then had to wait 17 hours before finally getting the room category we had actually paid for.
What made the situation even more frustrating was that it appeared the problem was already known before we arrived. When the night receptionist handed over to the receptionist the following morning, she immediately said, “Yes, I know about your booking.” So this wasn’t something that suddenly came to light when we checked in.
We were then given several different explanations about what had gone wrong. At different points, we were told the hotel’s booking system hadn’t recognised the room category from the booking agent, that it was an issue with Expedia/Loveholidays, and that the guests in the room hadn’t checked out, meaning we couldn’t move until the following day.
Whatever the actual reason, it certainly felt as though the hotel had either overbooked or incorrectly allocated our room, and we were simply left to deal with the consequences.
There was no duty manager available. We appreciate it was a Sunday and that everyone needs a day off, but having worked in hospitality ourselves and being well travelled, we would expect someone to take responsibility for resolving a problem of this nature.
The receptionist did deal with us, but unfortunately we also felt that we were being fobbed off, particularly as the explanation seemed to change. We don’t blame reception for creating the original problem, but we did expect clearer communication, accountability and someone more senior to take ownership.
There was no offer of a refund for the difference in room price, despite us being given a lower-category room for a significant part of our stay. There wasn’t even an offer of a complimentary drink or any other small gesture to acknowledge the inconvenience. And to be clear, we’re not looking for freebies — it’s the lack of acknowledgement and ownership that was disappointing.
Most importantly, it left us feeling that once we’d arrived, our inconvenience simply wasn’t a priority.
The hotel itself
I appreciate everyone has different expectations, but we come to Turkey regularly and have stayed in plenty of hotels with fewer stars than this. Don’t be fooled by the 4-star rating. The overall standard certainly doesn’t feel like a 4-star hotel.
The hotel is looking tired and run down, with cracks and exposed/open cables that shouldn’t really be visible in a hotel of this supposed standard. Perhaps some of this is because we are towards the end of the season, or perhaps standards have slipped, but either way it doesn’t give the impression of a well-maintained 4-star property.
The breakfast is very basic. We are regular visitors to Turkey and are very familiar with Turkish breakfasts, so this isn’t a case of simply not knowing what to expect. The choice was still disappointing. Coffee was either from an urn and incredibly strong/thick, almost like treacle, or cheap instant coffee. There were no juices. There was a reasonable selection of salads, which looked lovely if you’re happy with cheese and salad, but overall the breakfast was underwhelming.
We were also told at 9:15am that breakfast finished at 10am and that we should be quick because they would soon be packing everything away. Not exactly the relaxed breakfast experience you expect on holiday.
There was no kettle in the room, and if you value a comfortable night’s sleep, you might want to bring your own pillow.
Our first night was particularly awful. After everything that had happened with the room, we were so frustrated that we barely slept. We were in a small, hot room with a noisy air-conditioning unit positioned directly above the bed.
The biggest disappointment is that we simply never got the chance to unpack, settle in and relax. We spent the first part of our holiday dealing with the room issue, waiting around and trying to get what we had actually paid for. That’s really not how you want to start a holiday.
The positives
Unfortunately, I’m struggling to find much more positive to add.
If you’re travelling on a very tight budget and don’t particularly care about comfort or hotel standards, you may have a perfectly enjoyable stay. But if you’re booking this because it’s advertised as a 4-star hotel, I’d suggest managing your expectations and being especially careful about the room category you pay for.
Thankfully, we only booked three nights before moving on to our villa. Had we booked this hotel for the whole holiday, we’d still be very relieved to check out and find somewhere more comfortable — and probably cheaper.
For us, this was a 2-star experience rather than a 4-star one, and the way the room situation was handled made an already disappointing stay considerably worse.
Good location, 2 star hotel, terrible breakfast, the manger is extremely rude and does not know how to run a hotel. The maids are nice but can't clean. The breakfast is the worst I have ever had.
In need of serious updating , dark old fashioned interiors , no kettle or water in room supposed be a 4 star , no way more like a 2 star screaming kids with water pistols soaking everyone and parents did not bat an eye lid , rubbish and old furniture etc all dumped in view for guests to see , ita certainly not a spa environment , green algae marks all in shower at pool and on tiles entering pool . We only stayed one night and that was enough to be honest , would not return or recommend.
The hotel has one of the most beautiful positions in Dalyan, right on the river. Very quiet hotel, but a few minutes walk to restaurants, shops and bars. Comfortable, very clean accommodation, with one of the best spas! Excellent healthy breakfast and super friendly staff! I’ll definitely will be coming back. Felt very safe as a solo woman traveller. Thank you for a great stay!
We have been travelling to Dalyan for 12 years now. We stayed at the BC spa back in 2014 with family and had a pleasant stay.
Since then we have used other hotels and villas.
However we thought we would try the hotel again as we wanted a cheaper stay.
You get what you pay for at the end of the day. However we were pleasantly surprised by how welcoming the staff were and how clean everything was.
The rooms are basic but then we are only in there to sleep.....and the bed was comfy and the air con worked.....so what more do you need.
The rooms are fairly dark but then most of the hotels we have stayed in around Dalyan are dark.
The breakfast was OK and we enjoyed sitting along the river front watching the turtles.
The pool was great and we always treat ourselves to a scrub and massage which is 5 STAR!
We do love renting villas however for a cheap break away we would definitely return!
As for the dog comments, it is looked after, walked, fed and watered. It also has plenty of shade.
Thank you for a lovely holiday and hope to see you again soon.
