Mersoy Bellavista Suites

So we read the reviews but booked anyway as it was cheap. From the start, when we arrived the staff on the reception desk were stand off ish, and rude. The hotel is split across 2 sites, and we were upgraded to a superior room that looks out on to the pool at the hotel across the path at the back.

I'm always pretty relaxed on hotel rooms as its just a bed, however the room had some sort of filler patch up job in the bath, the tiles around the door were chopped out leaving a gap that seemed to be full of insect eggs. Strips around the floor w / wall were damaged and sticking out. Hairdryer was from 1900 and didn't work. The food was alright, and the beer was chilled. The hotel was FULL of Russians who were piling up their plates that it became entertaining to play who will have the most plates and how full they will be and how much of it will be untouched and thrown away, ( appreciate thats not the hotels issue) but the atmosphere wasn't great at the restaurant or sat round the pool . Whilst booking a boat trip with one of the street kiosk chaps, he asked what hotel we were in for the mini bus pick up, when we told him he was amazed, he said he thought it had closed down last year due to all the complaints. Likewise the restaurants on the streets made jokes about the hotel, as it seems to be known for the issues across the whole of icmeler. Would not stop there again.

I was very disappointed with our stay at this hotel in Icmeler.

When we arrived, we were initially placed in a completely different hotel from the one we had booked. The alternative hotel was basic, dated, and had dirty bed linen, which was not an acceptable start to our holiday.

After being moved to the hotel we had originally booked, things did not improve much. The room was dirty, the bathroom had a strong urine smell, and the décor throughout the room was dated, worn, and in need of repair. There were several areas with broken or damaged fixtures that made the accommodation feel neglected.

The food was acceptable, but there was very little variety from day to day, which became repetitive during our stay. The pool bar was also noticeably dirty and did not appear to be cleaned regularly.

The all-inclusive drinks selection was extremely limited. The only alcoholic drinks consistently offered were vodka, gin, and beer, which was disappointing compared to what was advertised.

Perhaps the biggest issue was that the hotel’s promotional photos do not accurately reflect the reality of the property. The images make the hotel appear much more modern and well-maintained than it actually is.

The 1 star is for the pool which was the only slightly decent part of the hotel but still needs some maintenance.

Only here 5 days and met some great people also staying here (with all the same complaints) which made the holiday.

Overall, this hotel did not meet our expectations, and I would not return or recommend it based on our experience.

We had a wonderful stay at Mersoy Bellavista during our holiday in Marmaris. The hotel's location is excellent, with easy walking access to both the beach and the town center. The staff were friendly, welcoming, and always ready to help, which made us feel very comfortable. The rooms were clean and well maintained, and the housekeeping service was great. The food was delicious with a good variety of options, and the pool area was relaxing and enjoyable. Overall, it offered excellent value for money. I would happily recommend Mersoy Bellavista to anyone looking for a pleasant and peaceful holiday. Thank you for a great experience!