- Turkey Holidays
- Kusadasi
- Ladonia Hotels Adakule

Situated in a private cove, flanked by rocky shores, the elegant hotel Adakule sits on 52,000 m2 of land close to the popular holiday resort of Kuşadası, overlooking the shimmering waters of the Aegean Sea. The antique city of Ephesos is only 15 km away, while the Adnan Menderes Airport and the city of Izmir are at a distance of 75 km and 90 km, respectively. The hotel with its distinctive architecture offers a wide variety of services and amenities, such as an Aquapark with water slides and various outdoor pools. Sports facilities include a football pitch, tennis and basketball as well as a gym and several water sports facilities including a diving school. The restaurants offer a range of dishes from Aegean and Turkish food over Italian food to international cuisine. Some of the restaurants and bars have fantastic views, so that guests can enjoy the beautiful sunsets. An ideal place for couples and families with children.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Terrible hotel – avoid, especially with children.
Our room flooded, we had to change rooms, and in another room we were repeatedly bitten during the night. The food was poor, there was very little variety, the pool toilets were dirty, and there was no proper baby-changing area.
The worst part was the way the hotel handled our complaints. They were dismissive and refused to offer any refund or proper solution.
Lastminute.com eventually stepped in and refunded us £200 themselves, which says a lot about how bad the situation was.
This holiday was stressful instead of relaxing. I would never return and I strongly recommend choosing another hotel.
I honestly do not know where to begin with this review because “disappointing” does not even come close to describing what my family experienced at Ladonia Hotel Kusadasi.
We booked this holiday expecting a 5-star hotel. What we got was an absolute disgrace. I would genuinely struggle to call this a 2-star hotel, never mind 5-star.
We arrived with our three children after travelling in 40°C heat, and were given a room with NO AIR CONDITIONING, only TWO BEDS for a family of FIVE and NO TOWELS.
The room was absolutely disgusting. The bathroom was filthy, there was mould in the shower, a leaking toilet, marks and dirt all over the walls, filthy bedding, stained mattresses, ripped curtains and disgusting carpets. The fridge/minibar didn't work and, unbelievably, the door lock was hanging off.
We complained. We raised the issues. We asked for help. Eventually, after TWO DAYS, we were moved to another room — only to discover that the second room was somehow EVEN WORSE.
This wasn't a case of being fussy or expecting luxury. These were basic standards of cleanliness, hygiene and safety that were simply not being met.
And then there was the food. Food was being left uncovered with flies all over it. We saw bugs crawling on tables during dinner, and there were cockroaches around the restaurant area. Members of our party became ill after eating at the hotel. As a parent, you can imagine how frightening and upsetting it is to watch members of your family become unwell while you're abroad, particularly when you have children with you.
The toilets were absolutely revolting. We encountered human waste, used sanitary products and no toilet paper. These were not isolated little issues — this was an ongoing problem with the basic hygiene and cleanliness of the hotel.
Then there were the safety issues throughout the property — broken tiles, uneven flooring, loose slabs, dangerous steps, poor lighting and unreliable/unusable lifts. And if all of that wasn't bad enough, the SWIMMING POOL WAS CLOSED AFTER SOMEONE DEFECATED IN IT.
Let that sink in.
This is supposedly a 5-star hotel. At this point, we were genuinely horrified and extremely concerned about the health and safety of our family.
And then came the complete lack of support from Love Holidays. This is something I am particularly angry about.
While we were actually AT THE HOTEL, we contacted Love Holidays customer services EVERY SINGLE DAY. We didn't wait until we got home and complain because the holiday wasn't perfect. We were contacting them during the holiday because we genuinely believed the conditions were unsafe and unacceptable for our family. We repeatedly explained the situation. We told them about the filthy rooms, mould, disgusting toilets, unhygienic food, flies, bugs, cockroaches, broken facilities, safety concerns and the fact that members of our party had become ill. We asked them to MOVE US TO ANOTHER HOTEL. We were desperate for help. And what were we repeatedly told? We didn't meet the criteria. I find that absolutely unbelievable. How can a family report these conditions, report illness, provide evidence and repeatedly explain that they do not feel safe remaining at the property — and the response is simply that we don't meet the criteria to be moved?
What exactly DOES have to happen before someone takes a family's health and safety seriously? We were left feeling completely abandoned by the company we had trusted to arrange our holiday. This wasn't about wanting a nicer room. It wasn't about not liking the food. It wasn't about the hotel not looking like the photographs. We were reporting serious hygiene and safety concerns, and we had photographic evidence to support what we were saying. Instead of being helped, we were left to deal with it ourselves while abroad with our children. This holiday was supposed to be a chance for our family to relax and make memories. Instead, we spent our time complaining, chasing customer services, worrying about illness, worrying about our children's safety and trying to get someone to actually listen to us. We have extensive photographs showing the condition of the rooms, bathrooms, food areas and facilities, as well as evidence of the issues we reported. I am absolutely furious about the way this was handled. A hotel can have the odd issue. Things can go wrong on holiday. I completely understand that. But this was issue after issue after issue, and when we asked for help, we were effectively told “no” and left there. 5-star hotel advertised. 5-star experience? Absolutely not. This hotel was dirty, run-down, poorly maintained and, in our experience, presented serious health and safety concerns. And the response from Love Holidays was just as disappointing. If you are considering booking this hotel, PLEASE THINK TWICE. Especially if you are travelling with children.
I would not stay here again if you paid me, and after this experience I would be extremely reluctant to trust Love Holidays with another family holiday either.
THIS IS NOT 5-STAR. THIS IS NOT ACCEPTABLE. THIS IS NOT HOW A FAMILY SHOULD HAVE TO SPEND THEIR HOLIDAY. AVOID.
Hotel is very run down and extremely dirty. No house keeping at all. Have to keep asking for fresh towels but sometimes they were not dropped up. No line to reception as the phone are disconnected in the room. Food is not good either. We had to eat out every night. Lobby is nice but after that the hotel is dirty. Definitely not a nice place to stay.
This is, without a doubt, the worst hotel I have ever stayed at.
I’m not a spoiled traveler, and I have plenty of experience staying in hotels. I’m not comparing this place to a 4- or 5-star resort. I’m comparing it to budget 2- and 3-star hotels, and this hotel still manages to be worse in every possible way. Things that normally work perfectly fine all over the world simply don’t work here.
Let’s start with the hotel itself. The building is literally falling apart. Plaster is crumbling off the walls, the rooms are dirty, the shower is covered in mold, the doors are swollen from water damage and covered in dents, and the walls are filthy.
The bed linen was gray, torn, and covered with brown stains. The pillows themselves had large yellow stains. Housekeeping is practically nonexistent. During our 5-night stay, our room was cleaned only once, and only because we specifically requested it. “Cleaning” meant making the bed and replacing the toilet paper—nothing more. The floor wasn’t vacuumed, and the towels were never changed.
I stayed with my mother and my brother. We had a room for three people with two beds. We were given only one small, torn children’s blanket with no duvet cover, plus two tiny towels that we were apparently expected to use as blankets. The room had almost no amenities whatsoever—just two wall-mounted soap dispensers. That’s it. The safe was locked by default and couldn’t be used without asking. The beds shook violently with every tiny movement, making it almost impossible to sleep.
Honestly, I don’t need luxury to enjoy my vacation. I can overlook an old, worn-out room—but only if you’re not disgusted by dirt and poor hygiene.
The elevators deserve a separate mention. There are only two of them, both very small, and you’ll spend forever waiting. They randomly skip floors and sometimes take people down even when they’ve pressed the button to go up. Be prepared to use the stairs most of the time.
The dining hall was one of the worst parts of the hotel. It smelled like garbage to the point of making me gag. The plates, glasses, and cutlery were sticky and dirty. Tables weren’t cleaned—they simply brushed the crumbs away with a filthy rag. The floors were sticky as well. There were never enough seats, so you had to wait for someone to leave and then sit at a dirty table until at least the dishes were removed.
The queues were unbelievable. Some dishes would run out before everyone could get them. I waited 30 minutes for pancakes more than once, only to watch people take entire plates full and leave nothing for everyone else.
You probably won’t starve if you’re not picky, but don’t expect to enjoy the food.
The beach wasn’t much better. If you didn’t reserve a sunbed early in the morning, you wouldn’t find one later. Every single day there were different rules for getting beach towels. One day they started giving them out at 10:00, another day at 10:30, while local guests somehow always received theirs earlier and without any restrictions. The towels were, unsurprisingly, stained and torn, just like most of the sunbed mattresses.
On two out of our five days, there were simply no towels left at all. On another day we actually had to argue with the staff because they suddenly decided that three adults were only entitled to two towels.
The sea was full of foam and floating trash. It was also freezing cold in early August, although that’s more of a regional characteristic than the hotel’s fault. Everyone had to use the same staircase to enter the water, and it often became completely blocked because people would stop and stand on it. There were also countless biting insects that made relaxing almost impossible. The swimming pool, unsurprisingly, appeared to have a stomach virus going around.
There were no water dispensers anywhere in the hotel, and bottled water wasn’t provided in the rooms—not even on the day of arrival. Ironically, the hotel’s own information sheet states that guests should receive water. Just like many other things, it’s simply something they write on paper but don’t actually do.
The reception staff didn’t seem to care about complaints or requests. We arrived around 9:00 p.m. on our first day and hadn’t eaten. Reception told us dinner was served until 10:00 p.m., but in reality it had already finished at 9:00 p.m. Even the reception staff didn’t know the hotel’s own schedule. They didn’t offer any help whatsoever—not even assistance with ordering food. Local food delivery apps require registration that doesn’t work for foreign visitors, so ordering food wasn’t even possible.
The surrounding nature is beautiful—that is the hotel’s only real advantage. But the hotel itself looks abandoned. The grounds are dirty and poorly maintained. The stunning scenery cannot make up for how awful the hotel is.
To sum it up: everything was even worse than the negative reviews suggested. This is the worst hotel I’ve ever stayed in, and I cannot recommend it under any circumstances. Your health, comfort, and peace of mind are worth far more than saving a little money. Don’t be fooled by the beautiful photos of the surrounding nature. If you absolutely have to stay here, make it no more than a couple of nights. I’m sure there are much better hotels in this beautiful city.
I’m genuinely shocked that a hotel with this level of service and complete disregard for its guests is still operating.
This vacation was ruined completely.
Where do we start.. avoid it’s disgusting. Filthy rooms, dirty stained bedding, blood stained mattress, broken stairs, lift constantly out of order, water dripping from lift light, filthy corridors , cold food, warm drinks as constantly no ice and pouring out of plastic bottles. Stained towels, broken tiles around pool. 100 stairs to go down for the restaurant to the pool, this hotel needs shutting down it’s seriously a danger hazard. I’ve disputed this with my travel agents from the day I arrived for a full refund or changed to another hotel that’s how bad it is. Even health and safety inspectors been in today to inspect the food and kitchens as people been complaining to them.
