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  • Turkey Holidays
  • Kusadasi
  • Pine Bay Holiday Resort

Pine Bay Holiday Resort

TripAdvisor Review
Turkey, Europe
Kusadasi

This large, family-friendly complex enjoys a superb location above the coast on a rocky promontory, just 7 kilometres from the centre of Kusadasi, a resort town on Turkey's Aegean coast. Public transport and taxis run close to the hotel providing easy access to the resort centre as well as to nearby local tourist attractions as Ephesus, located just a 10-minute drive and the House of the Virgin Mary. This luxurious complex includes a wide range of guest rooms featuring land or sea views and a choice of bungalow-style buildings. Sports lovers will find a host of water activities, such as surfing, diving and water skiing. While the little ones are having the time of their lives in the water park, the parents can enjoy a moment of calm in the comfortable guest rooms. Important note: Between 02.12.2019 and 15.12.2019, the indoor pool will be temporarily unavailable due to the renovation of our indoor pool. In addition, our facility has an outdoor heated pool. With this feature, it has the distinction of being the first in Kuşadası.

Facilities

  • Tennis
  • Billiards*
  • Volleyball
  • Spa treatments*
  • Massage*
  • Steam bath
  • Sauna
  • TV lounge
  • Entertainment programme for children
  • Entertainment programme for adults
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.0 Very Good4,446 reviews
Excellent
55%
Very Good
18%
Average
12%
Poor
7%
Terrible
8%
Location
Cleanliness
Service
Value
TripAdvisor Review
Staff steals money

Cleaning staff steals money in the hotel, right from your room right from your wallet. 200€ were stolen from my wallet by the room cleaning lady. Hotel manager doesn’t even pretend to care. They straight laughs at the situation, doing nothing.The cleaning service is atrocious, there are a lot of mold in the bathroom. Shower cabins are broken and the drain doesn’t work. Don’t visit this place.

Review by Culture14778123144 Moscow, Russia
TripAdvisor Review
Lovely family holiday.

Amending review now we are home as there was a very polite but insistent member of staff standing over my sun bed encouraging me to write this review on our third day.

The resort is definitely a little tired in places. Some areas (accommodation in particular) have not been maintained to a five (or even four star in places) standard, with ‘rough edges’ almost everywhere. However rooms are kept very clean by housekeeping and there is plenty of space for a family (we stayed in a Bungalow). Overall, we had everything we needed and everything worked in our room.

Staff are helpful and friendly, with special mention to Ali at the seafood restaurant and Imran at the buffet who were both wonderful throughout our stay.

Buffet food is really good and there is a huge variety. We tried the seafood and Italian à la carte restaurants. The seafood restaurant was exceptional and a stunning spot for a meal.

Pool towels are in short supply. Arriving in the afternoon means you won’t find one anywhere other than down at the beach (quite a walk from the pools). Poolside is very slippery and dangerous at all pools.

Sun loungers are always available, if you ask staff who will find one and move it to a spot you choose. If you learn a few words of Turkish before you arrive this goes a long way (hello, goodbye, please, thank you etc).

Location is absolutely beautiful. Incredible sunsets. If you want to explore the resort, there is a good amount of walking involved with lots of steep slopes, but the layout is good and things are easy to find. The lifts down to the seafront are fantastic too.

Not a resort where Brits are the majority. Lots of Russian guests and a real mix from the rest of Europe. We didn’t use kids clubs as a result as, although staff worked hard and their English was excellent, our kids found it harder to make holiday friends.

Loads to do in the vicinity. This is a really fascinating area of Turkey for both the modern and ancient history, and natural landscapes. The nearby town of Kusadasi is vibrant and has a great atmosphere. You can get there on a local bus which runs every 15 minutes past the hotel until midnight. Costs around 60p per person each way. A taxi is £12 euros.

Overall, I’d give the resort a solid four stars. It would be a shame if the maintenance slips any further as it really is a lovely place, and we had a great time.

Review by markrooandoscartoo Cheltenham, United Kingdom
TripAdvisor Review
Great value for money.

A great family resort! This was our first all inclusive holiday experience with our 3 children aged 10,14 & 15. We all loved it!

The resort is not too busy as it is spread out over a wide area. Half of the resort is quiet and the other half is more lively, this means everyone gets what they need.

The children were able to have some independence, going off to get ice cream or go on the slides which they enjoyed.

The staff were very friendly and couldn’t do enough to help.

The food was varied with new options each day.

The entertainment team were enthusiastic and great with the children. The entertainment was varied and high quality.

We stayed in a family bungalow (club room). It was a good size and had all we needed but was a bit tired. Clean but the bathroom was a bit old. However nothing that spoilt the holiday for us.

The spa was great! Highly recommend a Turkish bath and massage.

The resort was clean and tidy and had plenty of sun beds.

Highly recommend a day or half day at the harbour. Lots of fish, very quiet and food and drink available.

The jet2 boat trip was great and very well priced. Just be aware that only some of the drinks are included in the price so be careful when you order.

Great value for money. We will definitely return 🥰

TripAdvisor Review
Fantastic family holiday

We’ve just returned from an absolutely wonderful family holiday at Pine Bay, and we would love to return!

Our room was spacious and cleaned daily. The beds weren’t the comfiest we’ve ever slept in, but they were absolutely fine. We were right at the bottom of the hill, which we were actually very grateful for, as walking uphill in the heat was hard work! The resort is huge, but that’s part of what makes the setting so spectacular.

The temperature while we were there was perfect — hot, but it never felt oppressive thanks to the lovely sea breeze.

The buffet food was good and varied, although it did get very busy at peak times. The desserts were delicious, and the free ice cream available for most of the day was a huge hit! The poolside snacks were brilliant too, and the kids loved being able to grab burgers, pizza, waffles and jacket potatoes throughout the day.

The beach is absolutely beautiful and the snack bar there was lovely. We also tried two of the à la carte restaurants and were genuinely impressed. The Greek restaurant has a gorgeous setting right on the beach, and the Italian was incredible — the standard of food was fantastic.

All of the staff we encountered were friendly, helpful and lovely. The drinks were great too, and the frozen daiquiri from the Sunset Bar was a particular favourite!

The pools and slides were amazing for the kids, and the lifeguards were attentive, helpful and observant. We went down around 7am to make sure we could get sunbeds in the shade, but plenty of people didn’t arrive until around 8:30am and were still able to find beds.

One thing we particularly appreciated was that there wasn’t the constant upselling you sometimes experience at resorts. It made the whole holiday feel much more relaxed.

Unfortunately, our son had an accident on the slides during our stay, splitting his lip and badly damaging two teeth. I genuinely cannot thank the lifeguards and hotel staff enough for how they dealt with everything. They arranged medical and dental treatment incredibly quickly, explained everything clearly and looked after us throughout. We were back at the hotel within around three hours of the accident, having had stitches and dental work completed. The service and care we received were absolutely amazing, especially during what was obviously a very stressful situation for us.

Overall, Pine Bay gave us an absolutely fantastic family holiday. The beautiful setting, amazing pools and slides, great food, lovely staff and relaxed atmosphere made it somewhere we would happily recommend.

TripAdvisor Review
Point of view

It was a good hotel, but the service and room cleanliness were terrible. It is very disappointing for such a good hotel.

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