Wyndham Residences Kusadasi Golf And Spa

Pros

• Big spacious apartment, could hear entertainment sometimes but not enough to bother us, relatively quiet.
• Washing machine and clothes horse (if you want to get your washing done as you go)
• Restaurant is fairly clean
• Entertainment team were friendly and work really hard! Party atmosphere around the main pool.
• Amazing massage in the spa
• We ate out at Hong Kong and Murphy’s Bar both of which will collect you if you contact them.

Cons

• Restaurant - Food isn’t great. Not warm enough. No pastries or anything like at breakfast. Chicken, onion rings etc always seemed to be rock solid. You’d struggle if you were a fussy eater.

Poor drinks service in the restaurant, we got offered water a couple of times but not consistent. My husband said the coffee was disgusting.

• other than the spa and entertainment team, a lot of the other staff were indifferent.

• Poor standard in the room with broken items, limescale build up and a lack of cleaning. Nothing in the room was cleaned. We didn’t get our sheets changed once in the week and got fresh towels on our second day and none after that. The towels were mostly stained. I assume there are sometimes toiletries provided but all that was left in one of our bathrooms was a small conditioner and 2 shower caps.

• Sheets too small for the bed which kept moving throughout the night. The beds were not comfortable.

• The pool area near the slides wasn’t maintained well, lots of weeds and occasionally glasses from the night before.

• One small tv for World Cup games, no projector. Charged for any drinks after midnight

• Slides opened at 10 and then closed for two hours every day between 12-2pm and then open again until 5pm. During the closures there were no lifeguards on duty

• Location isn’t great. Nothing outside the hotel, taxis were about 1200 lira each way which adds up.

• I found it a bit boring between dinner and the entertainment starting (around 9.30-10pm as there was no where to go for a walk or anything.

• The hotel snack shop and salon are very over priced compare to in Kusadasi centre. Taxis were about 1200 lira each way which adds up.

Overall it was a quick week in the sun but I probably wouldn’t return.

I think a lot of these bad reviews are unfair and give a false representation of the hotel. We have just returned from a lovely stay, we had a standard suite which was absolutely perfect with a master bedroom, large living area and kitchen and toilet. We stayed in the pines- never had any issues with water and 4 of us had lovely warm showers with great pressure every single evening. The staff were all fantastic, they work so so hard and what stood out to us was the cleanliness of the hotel in general. The toilets by the main restaurant were really clean, people by the main pool use these all day and every time I went, the bins had been emptied and cleaned to a high standard. The main restaurant is exceptionally clean, staff are extremely efficient and there was a member of staff cleaning the rims of the food warmers. The food was lovely with plenty of choice. We ate at the snack bar at most lunch times which was amazing- burgers, chicken kebabs, pasta etc. The ice cream was amazing, loved all flavours!

À la carte restaurant- we did the Italian night which we were not impressed with. Very limited choice, my starter was lovely but main course wasn’t very nice and I had to send it back as there was a dead fly in my meal.

The slides were brilliant, we all really enjoyed going on them every day and thought they were a great addition to the hotel.

The beach- this is what we were less impressed with. We did the 1-4pm slot, when we arrived we were not told where to go and just sort of followed the crowd, there is only one side you’re allowed to sit on and we got the feeling that they did not like the all inclusive people and very much attend to the paying customers. The area we could sit at was really dirty, I had to clean the sand area just so my kids could play in it- baby wipes, cigarette packets etc all by our sunbeds. It is a gorgeous beach bar but the all inclusive buffet looked like it had been left out for ages and it was uncovered with flies.

We had photos done by Leo at the hotel who provided us with some gorgeous family photos and we bought an album. He was so attentive and amazing with our 3 and 6 year old- memories we can treasure forever.

Entertainment team- all fantastic and work so hard, they are not pushy if you don’t want to join in either which was nice. Fire show was incredible! We only did the mini disco on the last night as it was 9pm, other times it stayed at 9:30pm which was just too late for our kids.

All staff were so attentive- the bar staff, the lifeguards. Everyone was so friendly and always greeted us with a smile.

Pools- plenty to choose from if you want a more lively atmosphere then stay at the main pool. For a more relaxed family vibe, the oaks pool was lovely and a bar very close- we tended to go here in the afternoons and the little pool was warm in the afternoons which my 3 year old really enjoyed.

The pines pool is very quiet, there are some we didn’t even get chance to see.

We really enjoyed having a 5 minute walk every morning from our room to the restaurant. The surrounding views of the hotel are spectacular.

Luckys club- we ate here one night and got free transport to and from the restaurant. It was my birthday so they had organised a cake to come out with sparklers which was a very nice touch- gorgeous sunset views.

One other point, our room was cleaned once and it was the day before we left which we thought was a bit pointless (we had even left the door hanger on earlier in the week asking for it to be cleaned) we didn’t complain about this as it didn’t bother us too much. When they did clean it, they only left us 2 clean towels when there were 4 of us.

Overall we had a lovely family holiday and would stay again :)