Don't opt for this as it will be a sheer waste of money.

Water villa was up to expectation and my family had a decent time.

The service was below par (they take pride in not offering room service to folks staying in a beach villa and limited services to water villa accommodation). Even by basic standards of the leisure industry, room service is a must.

I could feel the hostility of their staff in managing basic things like having banana and milk for my kid, I didn't like their attitude. I had to wait for 2-3 hours as I arrived around 10 am for check-in. With my kid traveling, it was tough and folks at reception displayed cold behavior. I could feel that rooms were available and they offered other travelers early check before me. I had to repeatedly ask for the room to be made available as I could see others were being checked in. During the internal transfer from beach villa to a water villa, these folks wanted me to check out, come to reception, wait for 2 hours, and then be checked into the water villa. I asked them politely to facilitate transfer with no hassle and they decline at first. Then I decided to talk straight, hard and they agreed. At last, it was clear that multiple water villas were lying empty and they could have done it on their own.

Few tips for future travelers - 1. Don't opt for beach villa at all, choose other property instead 2. You need to talk straight and hard if they don't listen in the first instance 3. You may also feel a bit of racist behavior from their reception staff in case you are not 'white', be prepared 4. If you are into drinks, there is an option of buying full bottle whiskey or any other hard drink (take it as its value for money)

This wasted a lot of time for us and we reached the resort by 6:30 PM, which wasted our half a day.

Listing down my good and bad experiences:

Good: Resort has very good service Food was awesome They assign you individual waiter and he is responsible for you till the end of your trip. Water bottles in the room were free, you just have to call the reception and they will give you bottle. Water was also kept near the common area and you can have that. Snacks and drinks are available if you are on all inclusive package. Resort has excellent beach around and crystal clear water. No other property is very near by and hence the water around is very clean. The rooms were awesome, we stayed in beach cottages as well as water villas. Our water villa had a small glass at the bottom and we can see water from there, but not all villas has that. There are some or the other events going on around every day, it may or may not be too good. We were on full board package but for a day we took all inclusive package at the resort itself and with a very nominal charge.

Bad: None of the rooms we stayed had bath tubs which was not expected. You have to carry your own snorkelling kit.. None of the water sports are complimentary. The beach towels provided to us were not very clean, it may also be due to the fact as it was rainy season when we visited.

Overall we had an awesome stay at the dreamy place. I would always recommend everyone to go there once. I would certainly love to go back there.