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  • Mauritius
  • Flic en Flac
  • Sofitel Mauritius L Imperial Resort and Spa

Sofitel Mauritius L Imperial Resort and Spa

TripAdvisor Review
Mauritius, Indian Ocean
Flic en Flac

Niched along the sheltered west coast of this tropical paradise, Sofitel Mauritius L'Impérial Resort & Spa enchants all who sojourn here. It is a magical place where lush gardens spill onto sugary sand and then the placid sea - a timeless retreat graced by French art de vivre and Mauritian vivacity. We invite you to escape and discover. Swim among colorful fish and coral reefs. Relax on a beach bed and watch the setting sun paint the sky. Join us on this unforgettable journey!

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7 nights
Bed and Breakfast
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Facilities

  • Badminton
  • Paddle tennis
  • Tennis
  • Beach volleyball
  • Volleyball
  • Archery
  • Fitness
  • Aerobics
  • Table tennis
  • Pedal boating
View all
  • Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent4,140 reviews
Excellent
2846
Very Good
772
Average
306
Poor
124
Terrible
92
Location
Cleanliness
Service
Value
TripAdvisor Review
Superb hotel and service.

Lovely hotel and a perfect holiday.

Spacious rooms and comfortable facilities.

Really enjoyed the food and the service was great.

Highly recommend the teppenyaki, service by Wesley and Noella was great.

Beach restaurant was also lovely.

Housekeeping were really accommodating with setting the room up for our three year old.

Most importantly a big thank you to Pravind, the restaurant manager. He really took care of us and made sure our daughter, who is a bit fussy with food, got everything she needed. Many, many thanks!

Review by Robert R Olivella, Spain
TripAdvisor Review
First one in SOFITEL IMPERIAL HOTEL and SPA Mauritius.

First of all.. Congrats to the staff for all works you do to make us happy.

Priya was beautiful, smily, gentle with us and professional. Good advices for live a pretty good stay.

About the Room, always because the staff is top ... Particular thinking to Cynthia, lovely and she smiles everyday..

TripAdvisor Review
Great place to stay in Mauritius

We had a great experience at this resort and enjoyed every moment spent here. Excellent service and friendly staff, especially Vishal (from the bar) who is a very nice guy and he is also a top professional.

TripAdvisor Review
Amazing

We spent one week in that beautiful Hotel located directly at the Beach. Best offer of food I have ever experienced in a Hotel. The Dinner Buffet followed a different theme every Night and the Food and decoration was just amazing. We had a romantic Lobster Menue at the Beach and an entertaining teppanyaki in the japanese Restaurant. Every Night live-music in one of the two Bars. Our stay was just magical and one week far too short.

TripAdvisor Review
Poor service and shabby hotel

Poor service and holiday experience in January 2023. We have been a guest in your hotel for more than 15 years . You are welcome to check your records. Unfortunately , I was really disappointed this time and I am not sure I would return again. I would like to give you an opportunity first to respond … I am including some photos .

The customer service was really bad , on all levels. The rooms were old and shabby , TV hanging skew , paint coming off wall and aircon not working properly . The mattress was shot and dipping in the middle. See time stamp on photos

Restaurant service was terrible. The second night by the time the waiter brought the wine list , we had already finished our dinner and left the table. Only a few minutes later the waiter came running up the stairs to sign for the water . I asked him to call the manager .You can check the slip as I wrote on it very poor service. The food at dinner was also not great and of inferior quality compared to the past . The only food that was good ,was the lunch menu / Tiger prawns at the pool bar. Their service was reasonable, but not great either ,although much better than dinner. We did not have breakfast so would not know what that was.

I was really disappointed with the beds and couches on the beach. The were coming off the sponge and torn and dirty. The beds we also dirty and to my surprise, the staff was not removing water from the roof part ,so beds were always dripping . This is even 5 hours after the rain every day. Also, no service on the beach .

Review by ruahann Midrand, South Africa
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