Name: Coral Rock by Bansei
Address: No.340, HIKKADUWA, HIKKADUWA, 80250, Sri Lanka
Telephone: +94912277021
Price range: from £0pp (7 nights includes flights and transfers)

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Pool

We stayed for 2 nights in rooms 210 and 212 from December 26 to 28, and it was a complete waste of money.
Recycled Food in Buffet: The dinner buffet had the same items as the next day’s breakfast and dinner. It felt like leftover food was being reused across multiple meals, which is completely unacceptable.
Uncleaned Mugs and Cups: The mugs and cups in the rooms were dirty and not properly cleaned, raising hygiene concerns.
Dirty Pillows and Towels: Pillows and towels had stains, and even the replacements provided were visibly dirty, with patches and marks.
Rusty and Smelly Bathroom: The bathroom was in terrible condition—rusty fixtures, dirty surfaces, and a strong unpleasant odor. It was impossible to use the bathroom comfortably.
Unsealed Water Bottles: The water bottles provided were unsealed, looking like they were refilled, which is highly concerning from a hygiene perspective.
Non-Functional Locker: The in-room locker was rusty and didn’t work at all, making it completely useless.
AC Turned Off: The air conditioning was inexplicably turned off on the second day at the buffet area leaving the room uncomfortably warm.
Poor Wi-Fi: Wi-Fi was only functional inside the room and did not work anywhere else in the hotel, which was highly inconvenient.
TV Remote Not Working: The TV remote didn’t work, which added to the frustration during our stay.
Unfair Extra Charges: We were charged extra for room service when we simply asked for replacements for the dirty towels and cups. This was not something we ordered, but a basic necessity due to their negligence.
No Toothbrush or Toothpaste: We were surprised to learn that the hotel doesn't provide basic essentials like toothbrush and toothpaste. When we asked, they told us they generally don't provide them. This is highly unusual as most other hotels provide these essentials as a standard service.
Despite paying Rs150,000+, the experience was far below what should be expected from any hotel. The lack of cleanliness, subpar food hygiene, and additional, unfair charges left us deeply disappointed. Not recommended at all.

Significant improvements are needed in hygiene, service

The only positive thing about this place is that it is situated on the beachfront (although it’s not safe to swim because of all the rocks and the beach further along is heavily polluted). The entrance to the hotel has no parking out the front and the hotel is old and dirty ,however the front of house staff are friendly and welcoming. Our room wasn’t ready so they wanted to leave our luggage unattended in the foyer which didn’t sit well with us and we asked for it to be put somewhere safer. Our room was small with little space to move and an even smaller bathroom had no amenities (shampoo etc.) barely any hot water and one small bar of soap for 3 to share. The outside toilet had no toilet paper and hotel signage threatened charges for food and beverages brought in from external sources. The food offerings for breakfast were very average, basic western style dishes which were just warm and the Sri Lankan foods on offer were nearly empty by the time we got there and they were not replenished. There was a resupply of fresh fruit though which was nice.
If you want a beach to swim in, this is not the hotel for you. If you want comfort, this is not the hotel for you. My advice, head further west to Bentota and you’ll find both these things aplenty.

Very basic hotel with few amenities

Room was spaceious and the view to the ocean was amazing. The staff is very kind and welcoming. All of our requests were taken care of right away. Food is super delicious. When not too many people for dinner, they have a prepared menu for you to choose.

Udesh (barman from the staff) was the best and so nice. We became friends ❤️

Couldn't wish for a better view

Had a fantastic stay at this hotel. The staff were friendly and helpful, the room was clean and comfortable, and the location was also good. One of the highlights was the on-site restaurant – the food was delicious, fresh, and offered a great variety. The breakfast buffet in particular was a fantastic way to start the day. The overall vibe is great. Highly recommend.

Great stay - Would definitely return!

The hotel is very conveniently located—close to the town and right by the Galle Road. It’s a clean and pleasant place, and the staff are very friendly. The food is good, though there isn’t a wide variety. You get a good level of privacy overall.

The only drawback is that the swimming pool is right next to the restaurant, so guests dining there can see you while you’re in the pool, which compromises privacy a bit. There’s easy access to the beach as well, but again, not much privacy there either, which I personally didn’t like.

All in all, it’s a decent place for a short stay.

Decent place for a short stay.

Located along the southern coast line of Sri Lanka in Hikkaduwa, the hotel is approximately 90 km away from the Bandaranaike International Airport. It is located in the golden mile of the world-renowned Hikkaduwa Beach, Sri Lanka's best-known destination for tourism, overlooking the corals and the famous rock in the sea. It is a one-of-a-kind boutique hotel done in a most charming manner. The tasteful Asian design of Coral Rock by Amaya blends luxury and comfort with warm hospitality.

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Coral Rock by Bansei