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  • Sri Lanka
  • Colombo
  • Galle Face

Galle Face

TripAdvisor Review
Sri Lanka, Indian Ocean
Colombo

Situated in Colombo overlooking the spectacular Indian Ocean, the city hotel Galle Face offers all the convenience of a city hotel but with a stunning location. The hotel is a mere 2 kms from a wealth of entertainment and recreation including restaurants, shops, nightclubs and bars and is within easy access of the array of cultural and historical sights and sounds that the city has to offer.Preserving its old colonial style this iconic hotel combines traditional, refined elegance with modern convenience and luxury. Guests will appreciate the array of services and facilities the hotel has to offer which cater to the needs of business and leisure guests. The hotels dining options are second to none offering relaxing settings and unparalleled fine-dining.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
Bed and Breakfast
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Facilities

  • Car park
  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Car hire*
  • Transfer service*
  • Valet parking
  • Room service
  • Laundry service
  • Medical service
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Historic and grand hotel in top location

Review by Penny W Melbourne, Australia

This is a lovely historic hotel which is in a great spot overlooking the ocean and very close to major sites in Colombo. The staff were an absolute joy and I couldn't fault the concierge and front desk staff who went out of the way to assist us at any time. Thank you so much Emmanual and Paul for everything!

My only criticism of GFH is regarding the food provided - as it was not up to the standard of the rest of the hotel...

The food was OK , but not great. It took forever to get coffee at breakfast and if there was a second restaurant apart from Verandah, we didn't see it. The standard wasn't terrible, but it should have been better. (Having said that, the beach bar is a great spot. )

Otherwise, it is fabulous hotel, the staff are lovely, and they certainly looked after us well. I would have given 5 stars but deducted a point for the food service.

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TripAdvisor Review

Perfect for morning event of 30 people

Review by SrDisastre Maputo

We had a morning-long event for 30 people. The venue was excellent. Sophisticated but not flashy...

Staff attention to detail and availability during the meeting was perfect. Food and coffee/tea was good. Highly recommend. The only drawback was a shared tea break space with another meeting. Good to coordinate that beforehand. Thanks to all the helpful staff in food/beverage, IT/sound system, and the meeting management.

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TripAdvisor Review

Majestic

Review by Tharindu k Kandy, Sri Lanka

I went there recently for a wedding and I must say the place looked really nice! It's old for sure but still stands tall as one of the best in Colombo! I wanted to write the review as I really enjoyed their food! It was so amazing and one of the best meals I had in a while!

TripAdvisor Review

Poor service, Waste of money

I booked this hotel for a one night/half-board stay with family after double confirming with the reservations officer that they host a buffet for BOTH breakfast and dinner. We were shocked when we walked to the dining area at 7:30 pm only to see there was no buffet! When I made the inquiry they casually mentioned that the buffet is hosted only if there are enough reservations on a given day. They were not transparent about this when I made the booking (which other hotels do)...

They were obviously lying!!!

On top of that, we had issues ordering food via room service for lunch. The room telephone did not work, so we had to walk down to the restaurant to make an inquiry. Restaurant officers mentioned in order to get room service it had to be ordered via the telephone (which obviously does not work!?!). Finally, I decided to call the hotel's general number using my mobile phone which they transferred to the room service. The person who answered the call was extremely rude to say "you are calling through a mobile number, we don't take any orders with mobile numbers!". Now how do I place an order??? Poor customer service!

As a result, we checked out without having any proper meals with a lot of frustration and a bad experience as a family. They still charged us the day room cost which again is way too high considering their a POOR service! For anyone who considers booking this hotel, please note that there are much better options around Colombo in the same price range but with superb service overall (which we experienced in the last few weeks).

p.s: Don't be surprised if you notice rats running around the dining hall/kitchen

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TripAdvisor Review

Standards have dropped

Review by Chithalka_Ambrose Colombo, Sri Lanka

Attended a wedding. Although they have renovated the hall it had killed the heritage the hotel had. The taste of the food was was average, the adjoining hall where the food was served was poorly lit and we even spotted rat...

Besides the view there was nothing much to give credit.

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