This non-smoking hotel, just 1 kilometre from the popular Majestic Shopping Mallwhile and 3 km from the Sri Lanka National Museum, features modern and comfortable accommodation with views of the Indian Ocean from each of the tastefully furnished, air-conditioned rooms. The friendly staff at the 24-hour front desk will be happy to assist guests with luggage storage, laundry and car rental services. Work travellers will appreciate the business centre, and meeting facilities can be arranged upon request. Overlooking the sea, the in-house restaurant serves a delectable spread of Sri Lankan cuisine and is an excellent place to end the long but fruitful day. Or if guests are too tired, they can enjoy their meal in the privacy of their room.
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I had the worst experience ever with this hotel. I stayed with them for 4 nights during which I asked them for a bill countless times. These guys kept charging me for services and rent and never gave me a receipt for anything at all.
Even at the time of checkout I asked for a bill and the receptionist kept me standing at the reception for 40 mins while I was getting late for my flight, and yet I did not receive my bill.
Since then I've asked the hotel to email or WhatsApp me my bill at least 20 times but they're highly unresponsive and unprofessional. They've been giving me false promises of sending my bill "ASAP" for last 4 days now and yet I have not received my bill. The only task of a receptionist is checkin checkout and billing. How can you not know how to do that????
They kept charging me money and I don't know how much they charged me for what. Cuz you'll never get a bill for anything.
PS: The food is terrible too! Not fit for human consumption.
Such Cheats and Frauds!! BEWARE GUYS!! DON'T STAY HERE!!
This hotel was comfortable for a one night stay and had all the required amenities and a good view of the beach. Note: One can't enter the beach from the hotel location. You would have to walk for 5-10 minutes to access the beach itself.
The restaurant at the top has a variety of items, though it didn't match up to other Lankan restaurants - and it was quite expensive. What was great - was the incredible view of the beach.
This hotel is rated as a 4 star online but i would rate it at a 2.5 - just so that people can manage their expectations. Service was good.
Very quick service from cinnamon flavours.We have ordered cake for my sisters birthday.The taste was aamazinggg.I need to appreciate the service I got from NETHMA.She is very efficient and knowledgeable.Thank you team.
Very bad service, on arrival no welcome drink was served, they try to charge us more for the room, we refused and said we will pay the exact amount on booking.com. later they said it was a mistake from the system. Everyday after the room service Housekeeping did not provide the bath towels. We have to call for the towels and it took more tha 20 min to deliver. For the breakfast they have buffet and the options are very less.
Very very rude staff specially the reception They are rude, disrespectful and not welcoming and they dont care if they got any complains
Dirty rooms and the food is disaster NOT RECOMMENDED AT ALL