Zest Metropole
The property features a total of 36 units. Wi-Fi internet connection is available for further comfort and convenience. Zest Metropole offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. All guest rooms at this disability-friendly establishment are wheelchair-accessible. Zest Metropole provides parking for guests' convenience. Zest Metropole offers airport transfer service. All guests staying at this property can experience first-hand the several catering venues available. The establishment's gastronomic option is sure to enchant visitors with refined cuisine and enchanting ambience. Corporate travellers may avail for event rooms, ideal to host a business seminar or a special occasion.
Holiday Deal Finder
Prices in the calendar are based on the cheapest room(s) available and your search criteria
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Facilities
- Fitness
- Air conditioning in Restaurant
- Show cooking
- Banquet hall
- Highchairs
- Restaurant
- Dining area
- Luggage room
- Gym
- Terrace
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
Don’t stay here if you value your sleep
I stayed here twice. The first time was fine and I was able to review on booking.com giving 5 stars mainly due to friendly nature of the staff. I was only there from 4am until 10am. The second time was really really really awful.
I arrived back in my room after dinner at 9pm and was startled at the noise. It was like a nightclub was in my room. After about 15minutes I called downstairs and asked to be moved, they said they were fulled booked but the music stops at 9:30. At 11 I looked online to see there were plenty of rooms available so I went downstairs as the music was so loud j couldn’t hear over the phone. The staff member reluctantly told me there were other rooms and showed me one which was on the same side of the building so still loud. I asked to see others, was told there weren’t any but the music would stop at 11:30pm and that the his colleague made a mistake… so the music was still going until 3am, a little bit quieter after 1am. At breakfast the next day, I arrived at 8am and stayed until 10am, there were about 2 couples one group of 3-4people. There was no one in the lobby and they admitted ‘it was quiet at the moment’
So there were plenty of rooms available they just couldn’t be bothered moving me & continued to lie to me directly. I asked for a refund as I had no sleep & was overall a terrible experience. they told me their manager would get back to me. This was fours days ago. Not even a reply to the email I sent direct on their website.
Don’t stay here on the weekend, I’m told the band plays until wee hours of the morning every single weekend (Friday and Saturday m) and the staff will just give your the run around rather than try and help you.
Totally not the Sri Lankan hospitality I had been used too. If they bother responding here, don’t take their excuses into account, just stay elsewhere if you’re arriving on the weekend.
(Interestingly I have not been given the option to review on booking.com which seems shady).
Excellent hotel, located in a very good area of Colombo
The hotel is very clean and has an elevator, the staff is very friendly and helpful. The location is perfectly located. Nice restaurants, such as the famous Ministry of Crab, just a few meters away. You can easily use 'Uber' from/to there. Will definitely come back again.
An unlucky visit this time but worthy of a go for others…..
This hotel is a real gem and it is with sadness I gave it 3 out of 5 …. But we just got unlucky this time. Here are the pros: brilliant location for walking around to nearby key points such as Fort train station, Galle Face Green, Red Fort, Pettah market area, Dutch market, restaurants etc…, the rooms are clean, spacious, stylish and the bathroom and shower are huge and work really well….we were upgraded to a suite which was nice. The beds are massive and really comfortable, the breakfast room has a nice ambiance and choice was varied for all tastes. Staff have all been really friendly and helpful. If you have a request, it is done quickly and efficiently. Cons: Sadly….. our room stank of cigarette smoke when we arrived, which is odd seeing as it is a non-smoking hotel, they sent someone to spray the room immediately however, I think it was coming through the ventilation as it kept coming back through the night which was unpleasant. There was a live music event at the Dutch Market opposite which started around 6pm but it was still going really loudly till 3am , so loud that earplugs did not help and we slept terribly combined with jet lag!! Be aware ….. there may be other live events and ask for a room at the back.
Top of the line
In Real Estate speak, there's nothing better than "location, location, location." For the Zest Metropole hotel, that's a good start, as it is close to where everything happens. A stone's throw from the historic Dutch Hospital, and within walking distance of Galle Face and an upmarket shopping mall, the Zest Metropole has everything to commend it ... excellent prices, excellent buffet breakfast, helpful staff, beautiful and clean rooms. These are just the start of its many positive features. Highly recommended. On the weekend the night market and food stalls are "on your doorstep". Compares more than favourably with other well-known hotel chains, and at a fraction of the cost. After two recent stays, I cannot recommend the Zest Metropole Hotel more highly.
A comfortable hotel in a good location
Excellent location with plenty of eating options. Helpful staff. Rooms very clean and comfortable and breakfast was very good. Took a prepaid taxi from airport which was a fraction of the price offered by hotel for pickup.