- Kerala Holidays
- Kochi Cochin
- Malabar House
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Malabar House
India, Indian Subcontinent
Kochi Cochin
The hotel is located opposite St. Francis Church in the heart of historical Fort Cochin. The hotel is 45 km from Cochin International Airport and it takes approximately 60 minutes to reach the hotel depending on traffic conditions.
Fully air-conditioned throughout, the hotel features 33 rooms, a 24-hour reception, hotel safe, TV lounge and restaurant. Guests may take advantage of the Internet access and room and laundry services for additional fees. Those arriving by car may make use of the car park.
The hotel offers rooms equipped with satellite/cable TV, Internet access and safe deposit lockers. The rooms are en suite and also come with a direct dial telephone.
A massage service is available for an additional fee.
The hotel restaurant serves South Indian food.
Facilities
- 24-hour reception
- Wired Internet*
- Room service*
- Laundry service*
- Air conditioning in public areas
- Hotel safe
- Restaurant
- TV lounge
- Massage*
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,002 reviews
Excellent
61%
Very Good
23%
Average
10%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Terribly Managed Hotel
This is one of the worst hotels I have ever stayed at - it is badly managed and they can't even seem to get their reservations right! I would never stay there again.
Average
We spent one night at Malabar House, which I was excited about as I had heard good things. But I was sadly very underwhelmed. It's a great location, but when we arrived it was almost as if the Reception staff were on lunch, as there was one guy who checked us in, carried our bags upstairs and opened the room for us. There was no chat about meal times/restaurants/bars/wifi/afternoon tea/pool hours/spa or anything - most unlike every other hotel we had stayed in during our India trip. My husband ordered drinks/nibbles around the pool area and the service was slow. It is a beautiful building, spotlessly clean but the service was impersonal and you could tell it was a hotel that was part of a chain rather than privately owned and managed.
Review by 4551caroline Harrogate, United Kingdom
Must be the best hotel in Cochin
One of those special hotels where everything just works! The staff are lovely and extremely attentive, the rooms are stunning, but the food is absolutely amazing! We loved our stay here, not long enough, so we will be back! Thank you!
Review by paulsouthern512 Stubbington, United Kingdom
Charming colonial hotel
Beautiful colonial building converted into a hotel. The rooms are spacious and comfortable, with large, clean bathrooms. The staff is extremely friendly, and the food is very good. It’s definitely a place we would love to return to.
Review by CIDI60 Milan, Italy
Very disappointing stay
Very disappointing stay and well below the standard expected of a Relais & Châteaux property. We experienced serious issues with cleanliness, safety, and maintenance, including faulty electrics, dirty rooms, mosquitoes, a flooded bathroom, and non-functioning amenities. Service was poor, particularly at breakfast, with delays, undercooked food, and missing orders. Bottled drinking water was unavailable for most of our stay. Despite repeated complaints, problems were not properly resolved, and communication before and after our stay was lacking. Overall, the experience did not justify the price, and we would not recommend this hotel.
Review by TanyaBK London, United Kingdom
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