Name: Muscat Holiday Hotel
Address: Al Khuwair - PO Box 1185, 6, 6, Oman, MUSCAT
Telephone: +96824399100
Price range: from £0pp (7 nights includes flights and transfers)

General view

had one of the worst experiences at this so-called “4-star” hotel. I arrived early from Dubai at 4 AM, only to be met by an unprofessional staff member who was not wearing a uniform or name badge. He insisted that I had to pay for two nights (March 30 and 31), even though I was checking in early on the 31st. When I tried to explain the hotel’s early check-in policy, he refused to listen and told me I could only check in at 5 AM—even though my room was already ready! He was clearly just trying to get more money from me.

When I finally checked in, I was handed a piece of paper for parking instructions. A 4-star hotel giving parking directions on paper? Worse, the directions were unclear, and I ended up going to the wrong location. Instead of properly guiding me, the same staff member just pointed vaguely and was completely unhelpful.

When I reached my room at 5 AM, I was shocked. The room was a disaster—smelly, dusty, and dirty. The furniture was covered in dust, the carpet was filthy, and the entire place felt unhygienic. When I complained, I was told there were no other rooms available.

This hotel lacks basic customer service, professionalism, and cleanliness. Stay away! There are much better options out there.

Terrible Experience – Avoid This Hotel!

First time staying at this hotel. Visited for a drink on my last visit when in Muscat. Rooms are clean, staff very friendly and the two bars are a nice change. Close to plenty of shops and restaurants. The pool is very large so wasn't very crowded. Overall we worth a stay, especially for a few days whether it be work or pleasure.

Nice Hotel with very friendly staff

Very welcoming, very clean, nice room, very good great location and very kind staff and supportive, my stay was convenient and comfortable, i will return back on my next really special thanks to Muna AL Belushi ……………………………………………………………….

Very welcoming, very clean, nice room, very good great location and very kind staff and supportive, my stay was convenie

The Muscate Holiday Hotel was very good and especially its restaurant and buffet service. I must say the deserts were always varied and the fruit displayed in a very creative way. The entrance Hall and the reception area were too shiny for my personal taste, but contrasted with the bedrooms whose decoration was sober.

Very good ...

Thanks alot for the whole team how helped and did the service for the course i was giving at the ball room b
Specially mrs marsha and her college 
Thanks alot for everything. The breakfast and lunch was great. Hope to see u all again soon. Thanks.

Thanks alot for everything was prepared for the course. Thanks for the great work team.for the nice food.good location 

This 4 star hotel is located within the city of Muscat and was established in 1986. It is a short drive away from the Beach. The Hotel has a coffee shop, an outdoor swimming pool and a fitness centre/gym. All 123 rooms are equipped with minibar, hairdryer, safe, trouser press, ironing set and air conditioning.

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Muscat Holiday Hotel

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