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  • United Arab Emirates
  • Dubai City
  • Carlton Palace Hotel

Carlton Palace Hotel

TripAdvisor Review
United Arab Emirates, Middle East
Dubai City

The luxurious Carlton Palace Hotel is situated upon the exclusive Al Maktoum Street, within the heart of Dubai's business district. The cities best-known and most extravagant shopping malls are in walking distance along the busy waters of Dubai Creek; great nearby transport links will also open up a wealth of opportunities to further explore your surroundings.

Accommodation at the Carlton Palace Hotel:

Guests are treated to opulent decor throughout, with homely touches that form the Carlton Palace Hotel's inviting ambience. Within each attractive room, guests have air-conditioning, high-speed free Wi-Fi access, a flat screen satellite TV, minibar, safe and a stylish bathroom with full-size bath and separate shower. Deluxe rooms, are available at a supplement.

Head to the rooftop and discover a unique swimming pool space with pool bar is the perfect spot for enjoying incredible views with a delicious cocktail or two, sun loungers and panoramic vistas of the city. If you're feeling hungry then the Sketch Bar & Grill is a must thanks to its delicious menu with live music. For true relaxation then the sauna, Jacuzzi and steam room at the Dimension Health Club is on hand; alternatively work up a sweat within the gymnasium before having a relaxing in-room massage.

Other amenities on offer include a souvenir shop, concierge service, salon,( ladies and gents ), coffee shop and a 24-hour front desk with charming staff who will ensure you get the most out of your stay.

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7 nights
Bed and Breakfast
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Facilities

  • Swimming pool
  • Four outlets
  • Poolside Bar
  • Coffee Shop
  • Gym
  • Sauna*
  • Salon*
  • Souvenir Shop
  • Car hire*
  • FREE Wi-Fi
  • *Some facilities may incur an additional fee

Room Types

Single Superior Room
WiFi
View description & photos
Single Deluxe Room
32m2 WiFi
View description & photos
Executive Room
32m2 WiFi
View description & photos
Single Executive Room
32m2 WiFi
View description & photos
Deluxe Room
32m2 WiFi
View description & photos

The Local Area

This lavish property is centrally located within the heart of Dubai's business district, in walking distance to the cities most exclusive shopping malls and superb transport connections for exploring further afield. With opulent decor throughout, a selection of premium facilities and upscale surroundings, the Carlton Palace Hotel is perfect for those wanting to experience Dubai in the lap of luxury.

Trip Advisor Reviews

TripAdvisor Review

Never, Never, Never

Review by RoyV1415 Hamilton, New Zealand

A terrible hotel, the biggest mistake I made. I emailed the hotel for airport pick up and early check in. No response...

Waited at the airport, finally hired a car, but no parking space in the hotel. The lobby is stingy, as well as the room and corridor. The receptionist was rude and she doesn't care what I say. I asked to meet the GM, she said he is away for one week and she is the GM. Not enough staff, everywhere dusty. Many lights are not working. Towel was dirty and substandard. The break-fast was terrible and cheapy stuffs. It is definitely not a 5 star hotel. I am going to complain to Tourism Dubai.

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TripAdvisor Review

2 Night stay - Decent hotel for stay

A decent hotel overall, not a 5 star as per standards but still a good hotel with clean and nice rooms. Location is good with markets and a lot of restaurants near-by. They provide luggage storage as well and staff is really helpful.

TripAdvisor Review

Not a 5-star as per amenities provided. Rooms very average.

Reception staff is pathetic. Housekeeping on the other side is amazing. Hotel is at a decent location...

Kind of old but clean rooms. Doesn’t give a plus feel.no conditioner, dental kit on request but not in room. I don’t know how a 5-star as they have so many missing amenities. No tea in the room or an electric kettle.

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TripAdvisor Review

A decent hotel with unprofessional reception staff

Review by aji Doha, Qatar

I am disappointed with the reception staff's behaviour. I booked one room for two nights through a booking site (prepaid), and after booking, I called the reservation, and the staff confirmed my booking and receipt of the payment. Upon my arrival at 06 pm, the reception male staff told me that my booking had been cancelled...

I showed the booking details and was even informed regarding the call and confirmation. However, this guy asked me to wait in the lobby, and he went somewhere. After 30mts I went to the reception and asked the staff at the concierge regarding the booking, and he told me the reception staff was going to the restroom. This guy took 45mts to confirm my room and behaved like I was getting a free-of-charge room. Incredibly pathetic behaviour from the male staff who checked me in. The room is fine; there was a stale smell of fungus, I felt, but it was okay. The room has a mini-fridge, coffee tea maker, a safe and a bathroom with toiletries and tub. Water pressure was good in the shower. Overall the stay was ok, however, the reception staff behaviour made things bad for me.

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TripAdvisor Review

Room and services

Staffs are friendly Room is of good size and toilet There is blow dryer Room is very clean Although you need to manually turn off the lights before going to bed, it is within reach. There is bathtub separate from shower

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