Mandarin Oriental Jumeira

During one night, I felt my Asthma symptoms, with so much reactivity, the doctor and the nurse were there at 4 am! And the day after. Following up. I really enjoyed this hotel from all the hotels I have been, try it without any hesitation! I regret not listening my family’s recommendation to experiment Mandarin Oriental Jumeirah while ago. With so much care and attention they will be checking if you were doing better with calls, cards, and complementaries presents. Many Thanks to the entire team, my first contacts Pascaline, Victoria. And of course one of the best fresh coffee thanks also to the room dining, Daniel, Sandeep, Kisa. In few words :Thanks to entire team and of course see you very soon ! So give it a try, Best KD

José - chatted with me on numerous occasions to make sure I got all the information I needed - nothing was to much trouble I took up a lot of His time and he was very polite , helpful and charming. He helped me select the best option for my celebration.

Pascalina welcomed us on check in , such a sweet lady she gifted my sun a panda teddy which he treasured the whole trip, took car of everything and personally walked us to our room which was such a nice touch.

Carlos in the bay, wonderful , friendly and attentive always getting little treats and gifts for my son. Genuinely happy to interact and do everything to make sure our son was comfortable.

Elizabeth - club lounge , such a sweetheart her customer service and hospitality skills were impeccable , she did everything in her power to make sure we were comfortable and enjoying our stay. She was so sweet with my son and extremely good at her job.

Special shout out to Dimitri (netsu) Tatiana (tasca) Emma from guest relations who personally came to find us to give my son a small gift, Gurav - pool side team were 10/10 so much charm and energy calling us by our first names , coming around every hour with smoothies and fruits complimentary. ..was Jsut so lovely. Ucup - thanks so helping me with my bag and for helping to retrieve the balloon from the ceiling such a sweet man , everyone was Jsut so good at their JObs.

Service impeccable, staff - next level, facilities immaculate, the bay , netsu and tasca all delicious. Literally not one negative thing to write. Kids club extremely safe , staff all lovely first time we had ever left our son but they made us feel so relaxed, he begged to go again the next day.

The team surprised us with cake, fruit platter, helped me decorate the room to surprise my husband, I’m so happy we choose the Mandarin. Club lounge food and drinks exquisite - highly recommended.

If you are considering 100% BOOK with zero hesitation.