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  • United Arab Emirates
  • Dubai City
  • Marco Polo

Marco Polo

TripAdvisor Review
United Arab Emirates, Middle East
Dubai City

This is the choice of hotel for holidaymakers looking to experience all the sights, the shops and the culinary delights that Dubai has to offer. The Marco Polo is perfectly placed in Deira, Dubai's leisure district, and with easy access to bus routes (and a free shuttle service), it's easy to get wherever you want to go. To the beach, to the heart of the city, to the shops? you decide. And the food? You might want to start your exploration of Dubai's best eateries at the hotel itself.

Right in the heart of Dubai's leisure district, the Marco Polo gives holidaymakers a real taste of Dubai

The Marco Polo is a sleek modern hotel, right at home in one of the sleekest cities in the world, and it comes with a great selection of amenities for you to enjoy. The gym is top notch and there's a great rooftop pool. Wait till you see the views!

You'll also enjoy free Wi-Fi in public areas. So you can take a seat in the Marco Polo coffee shop, sit back, get online and plan your next excursion. Deluxe rooms at the Marco Polo have beautiful en-suite bathrooms and are all air-conditioned. They also feature TV, minibar, hairdryer and drinks making facilities. There's a light airy feel to the rooms and plenty of great views from the windows.

Immerse yourself in the sheer exhilaration of life in Dubai. The Marco Polo is a fantastic staging post - brilliantly located and offering easy access to travel and amenities. It's just what you need...

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Facilities

  • Outdoor pool
  • Gym
  • 3 restaurants (seasonal or may vary)
  • Currency exchange
  • FREE Wi-Fi throughout the hotel
  • *
  • At a fee

Room Types

Deluxe Room
25m2
View description & photos
Single Deluxe Room
25m2 WiFi
View description & photos

The Local Area

Centrally located in the leisure district of Deira, the Marco Polo is just a short distance from the many land marks and shopping centres which have made this area so very popular with visitors. The hotel offers a great range of guest facilities including a roof top pool, plus an excellent selection of restaurants featuring several speciality eateries. The hotel is within walking distance of the Metro station and bus terminus and a free shuttle service also operates to one of Dubai's beaches.

Trip Advisor Reviews

TripAdvisor Review

The worst Ever Experience like nightmares🤦‍♀️🤦‍♀️🤦‍♀️😡😡😡October 28, 2021

Review by SmithsSmaelAli32

Worst ever dirty hotel for only business Women there are running there business 1.)Starting from The trolley look like your going to the public supermarket? The way they handled my dress they just put in the chair they don’t even have properly trolley 2.)the Receptionist was extremely rude play dirty is worst ever there are not totally professional even to speak and the communication skills are very poor? 3.) the corridor going to room are totally bad smell and stinky? 4.)The rooms that I checked in was very stinky dirty smelly and the bathroom is like public bathroom 🚽 very dirty and have cockroaches.and specially all the furniture is totally damage even the bed is Dirty that’s why you put them lights they cannot see the dirty bedsheets and pillows I don’t know how you can sleep properly I feel itchy you will get sick not to relax I travel 3 hours to come to Dubai but this hotel is nightmares ever? Not totally recommended? I checkout immediately they are trying to get me another’s room but it’s also same not healthy hotel? Completely waste money?

TripAdvisor Review

Old Hotel..

Review by 688ajithk Mumbai, India

Rooms were old and need maintanence. Water was flowing out from the flush which we informed the house keeping and got rectified. Their breakfast buffet was just ok with limited options...

The proximity to metro and public transportation is good

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TripAdvisor Review

Very bad experience especially rude receptionist and bad internet

Review by SAJIN S

I happen to see the review of many bad experience others had at this hotel. But mostly I thought its some rude guys posting, but awkwardly it happened to me too. When I went to get my breakfast as I take package with free breakfast, the staff at restaurant told me my name not mentioning at the list which receptionist provided to her...

When I show my booking details she accompany me to receptionist and enquired about it. But the receptionist keep telling it's not there and even I show to her the details also, she behaving like too bad n rude manner, as nobody will expect at morning time especially from a receptionist where all trained to behave to guest in polite manner. But she was too rude and behaving very badly, and finally yelling to restaurant staff to give him breakfast as if it's on her mercy not by my paid money.

Apart from rude receptionist rest of the things are almost ok.. except weak and interrupted internet. Rooms were clean n neat. Toilets were somewhat looks old n tidy. And hot water bathroom not at all hot or warm. These problems are expected with this price range.

Some of good things about the hotel as the location provides you almost all kind of shop n restaurants at nearby vicinity. And apart from receptionist rest all of staffs behaving normally atleast not rude at all. Also restaurant staff Natasha she is really good as when she saw the discrepancy from my booking order she followed with me and talk to receptionist, and when the receptionist start arguing and Natasha keep calm and try to neutralize the situation and apologizing and took me back to restaurant.

Overall not satisfied because of receptionist,internet n hot water facility (don't want to mention receptionist name, if management need to know then, she was at desk around 9am on 21-Nov-21 ) Hope hotel-management will give receptionist training on customer management.

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TripAdvisor Review

I have waste money in this worst Marco polo hotel

Review by Arman4175

Very bad hotel, they don’t have a staff, if i call then they will come after my 3-4th call also they are just writing they have proper Air condition but AC not working anymore. Its not about only one room. In all the rooms AC not working properly also internat not work the whole day, i will not recommended to others travellers please be aware of this hotel don’t waste your money.

TripAdvisor Review

Disappointed stay

Review by YourAmazingTraveler United Kingdom

I m not writing a lot of reviews, but the management should train their staff to be professional and approachable. We are waiting for long to accommodate upon check in. The staff is just passing by and looking at their phone...

Finally one of the staff asked and accommodate us. We’re tired from long travel we just need to take rest. Also the cleanliness of the room is not 100% . I hope the management will take action for this.

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