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  • Mexico
  • Cancun
  • Bel Air Resort and Spa Cancun

Bel Air Resort and Spa Cancun

TripAdvisor Review
Mexico, North America
Cancun

This resort, available to adults and children 12 years old and upwards, occupies an enviable oceanfront location on a white, sandy beach in Cancun. The hotel's infinity pool overlooks the beach while the sun terrace and pool bar offer additional ways to soak up the sun. The spectacular ruins of El Rey are within walking distance and the nightlife, shopping and dining of central Cancun are a 15-minute drive away. Four on-site restaurants provide a variety of gourmet options closer to hand.

Accommodation at Bel Air Resort and Spa Cancun:

Deluxe air-conditioned rooms all feature a terrace or balcony with beach or lagoon views, a TV, safe, hairdryer, mini-bar and coffee maker.

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Prices in the calendar are based on the cheapest room(s) available and your search criteria

Facilities

  • 4 restaurants
  • Pool Bar
  • Private beach area
  • Swimming pool
  • Sun terrace
  • Spa and Wellness Centre*
  • Fitness Centre*
  • FREE Wi-Fi in all public areas
  • Room service
  • Welcome cocktail and complimentary petit fours daily
View all
  • *Some facilities may incur an additional fee

The Local Area

This resort, available to adults and children 12 years old and upwards, occupies an enviable oceanfront location on a white, sandy beach in Cancun. The hotel's infinity pool overlooks the beach while the sun terrace and pool bar offer additional ways to soak up the sun. The spectacular ruins of El Rey are within walking distance and the nightlife, shopping and dining of central Cancun are a 15-minute drive away. Four on-site restaurants provide a variety of gourmet options closer to hand.

Trip Advisor Reviews

TripAdvisor Review

Amazing!!!!!!

Review by littlebites3 New Jersey

What an amazing time! Everyone that works there are so nice and friendly, I was there for 10 days and all the waiters by pool and beach were amazing. I was spoiled with drinks and food, totally recommend it here! Even got to release turtles for 2 nights , best experience ever and the infinity pool is amazing! I will be going back and food is amazing. Enjoy the pictures!

TripAdvisor Review

maintenance issues

Review by javil2005 boston

July 31-Aug 2 in Room 5113. Weak A/C;broken elevator, in-room jacuzzi jets were broken and we did not test it until 10 PM our first night. There were also visible sediments (paint chips? Pieces of the pipe?) in the water...

We were blamed for breaking it but management ultimately fixed the jets on Sat but there was still some sediment in the tub water. The room also smelled of strong bleach upon check-in. Two small bottles of Febreze sprayed on everything (curtains, bed, couch) did the trick after two rounds. The beach was un-swimmable because of strong currents and needed to walk down to adjacent hotel with two yellow flags on July 31. Water was clear blue on 7/31. The water was brown due to seaweed on Aug 1-2. There were only 4-5 beach umbrellas each with two chairs. People were reserving chairs even though this was supposed to be not allowed (pool and beach area.) OXXO right across the street where you can buy snacks, alcohol, beer, ice, disposable coolers that also has a small taqueria inside that is open until 6PM. Unexpectedly decent breakfast with grumpy servers. Strong wifi in the pool area and in our first-floor room, OK wifi signal on the beach. Luggage scale that costs ten pesos. Closed Spa services. Never ordered from restaurant outside of breakfast, did not seem worth it after looking at what other guests had.

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TripAdvisor Review

Birthday!

Review by beachgrl73 Dallas, Texas

Quick birthday trip! The views are great, we didn’t spend too much time in the room, bed was comfy but the door did not feel to secure. We could never get more than a cup of ice, I don’t know if there was a shortage 🤷🏻‍♀️ Called repeatedly for a room service menu (there wasn’t one on the room) never received it as they were very short on staff or so I was told by the front desk and they could not take my order. So we just walked across the street for what was edible at the time at OXXO.

TripAdvisor Review

Great staff

It was our first time visiting cancun and the staff and the food at this hotel really made it worth it. Jorge, Erik, Benito, francisco and pretty much the whole staff provided good service at all times. The all inclusive option was a good deal price wise compared to other hotels...

However, the hotel needs maintenance and updates. They have the A/C set at a temperature where you can barely feel it. In addition, the water temperature in the jacuzzi in some rooms is not hot enough.

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TripAdvisor Review

Great inexpensive stay

Review by lrharriman Springdale, Arkansas

If you are traveling through Cancun and need a place to stay for a night or two this is a great beach front option. The hotel is a little older and the rooms are small, but they are spotless. We had a couple of issues upon check in (the a.c...

and the safe were not working), but the staff immediately corrected the issues and everyone was so nice about it. The beach is beautiful, but was rough due to leftovers from tropical storm Gonzalo. The infinity pool overlooking the beach, however was amazing! There is restaurant and bar service available at the pool or the beach and the staff was quick with a drink. There are also some really great restaurants directly across the street with over water dinning. This is not a big resort, so if you are looking for somewhere to go stay for a week and never leave, it may not be for you. If you are looking for a short stay or as a home base to explore Cancun, I highly recommend the Bel Air.

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