Fiesta Americana Condesa Cancun All Inclusive

To start out with, this is not an all-inclusive resort; most entrees have an additional cost greater than they would cost at a good quality restaurant in California. Wait staff have minimal training, often rudely interrupt, do not fill coffee cups, bring water, or even place a full array of silverware on the tables. Overall the food is basic. They keep the air conditioning to a minimum or even off in the buffet area, I suppose to reduce appetite. The line to get into breakfast can be up to one hour.

The rooms are okay, but are not suitable for families as there is no separation between the bathroom facilities and the bed, the bathing facilities are not for children due to slippery flooring and lack of a tub. Noise travels between the rooms very easily, and as the buildings only have one stairwell and there is no installed fire system, a fire could easily trap most tourists to their demise.

The resort guests were 85% locals and Spanish speakers, which makes it more lonely for English tourists.

Our overall experience was great! it was a nice family resort, service was amazing, the staff is very friendly and helpful and even have a sense of humor. the pool food was amazing, the main buffet, the market, offers good breakfast but the dinner was honestly a little disappointing. the other restaurants had 2 menus, the free stuff for the all inclusive or an upgraded menu with higher pricing. the Mexican was really good but very small portions (Try all the appetizers, it's worth it), we had to order the entire menu. the Rosata was ok, Cevicheria was nice for lunch. but I have to say the Brasa by the Sea was the absolute best but unfortunately we did not know about it until our last night, I would've dined there every night if I had known. the resort app had a weird menu online that did not explain it as a steakhouse so we did not know. so my advise would be, start with the Brasa. Oh and the rooms are so cold even with the AC off because it is so humid outside, so just bring a heavier PJ at least for the kids.

One of the best spa experiences I ever had ! I’m not one to fall asleep but this one knocked me right out ! The Miiluma massage is the best one! Highly recommended and the Reflexology was everything and more ! I would do this 3 times a week if I could !