Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Krystal Grand Cancun is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to with Luxury where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
You will feel yourself as a king / queen at this hotel. Staff is super gentle (Paula, Jennifer and Leonardo for example) and the hotel itself is well located and with great amenities. Truly recommend.
I stayed at the Krystal Grand Hotel for a week and wanted to highlight the great service from the waiter Pedro at the Grill restaurant. He was very attentive, had good knowledge of the menu, explaining the ingredients and was very pleasant with my whole family. Thanks for the good service, Pedro!
This experience was the best vacation I ever had. I am so grateful for all the staff with their care and consideration from the moment we stepped into this hotel.
I am sure all the reviews will give you feedback I want to use this review to thank the people that made it so special and when you come to this location FIND THEM...
Hervik - Him and all his staff are wonderful souls. When you come to this hotel buy a reserved spot on the beach with the hotel. It is soooooooo worth it. You give you towels, drinks, service and everything is served with love. Hervik is not only incredible with his hospitality, so so good at his job, he also has a five star personality and made this trip for us. Hervik, thank you. You are the best. We love you! Look after him if you are reading this.
Alejandro - This superstar came to us on the beach and we got a spa treatment. Find him or ask for him. I am not one for massages but how could you not once he tells you how you are going to feel. I had it yesterday. It was worth every peso. Not just that Alejandro is so kind and sweet and I so thankful for him and that we got to know each. I cannot wait to see you again soon!
Karla - The photoshoot we got was amazing! Do it do it do it! Our pictures came out incredible. It is worth it so much and she treated us so well and helped through our photos really connect as a couple. Thank you Karla. I hope we can do this again. You are so special. So please please people do it.
There are so many staff that made this amazing.
Arturo in the Risotto restaurant - you are amazing my friend and took care of us so well.
German - in the Ajaki restaurant - Your spirit is amazing and you have such great humor and care.
Pedro - at breakfast, lunch and dinner we thank you!
Alma - the hostess at Ajaki - we adore you and thank you so much.
Heidi - our girl in the coffee shop. Your smile everyday made me smile.
Leon - get a experience with him
Our massage ladies in the spa. You massaged away all our aches and negative energy.
And to everyone at the Krystal Cancun. All we know is today is our last day. We are so sad. We are definitely coming back. O
We love you all so much and you deserve all the praise and thanks from your managers, bosses and if you are a manager or a boss reading this please take care of them.
Mucho Gracias Krystal Cancun
Until next time.
Juan was a great DJ and entertainment, he showed us some moves on the dancefloor, danced with us, and explained the steps with good energy and kindness. For our last evening in Cancún and the hotel that was very enjoyable. Thank you!
Would like to start that this is our 4th time to this resort and soon to be 5th coming up .. I’m writing this review late but really wanted to leave this here now.. this resort has been our home for the last 4 yrs ....
we truly enjoy coming here .. the Ppl and the service has been nothing but truly amazing !! This yr I proposed to my now Fiancé and the concierge desk was so helpful and accommodating!! They did every thing in there power to make sure I got what I needed !! And the results were truly amazing !! I will forever be grateful for what they did for us !! Another reason why we continue to come back !! Hervik is our main dude here, always sets us up on the beach and gets us what ever we need ! The beach staff and every one always on top of it .. risotto is Our favorite restaurant to go to !! Food and wine is always good !! I always recommend ppl to stay here !! This will forever be our spot in Cancun !! We will be returning very Soon here again !