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  • Mexico
  • Cancun
  • Le Blanc Spa Resort

Le Blanc Spa Resort

TripAdvisor Review
Mexico, North America
Cancun

The award-winning, adults-only Le Blanc Spa Palace is regarded by many as one of the best hotels in the world. Pure luxury and elegance meet an incredible location, more than 20,000 m2 between the Caribbean Sea and the Nichupté Lagoon, enjoying stunning views. The hotel offers an excellent spa, various exceptional restaurants and a wonderful infinity pool, making it the ideal place for an unforgettable stay.

SMOKE FREE PROPERTY

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7 nights
Bed and Breakfast
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Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Room service
  • Laundry service*
  • Launderette*
  • 24-hour security
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Excellent Resort with Exceptional Service

Review by 897nickv Buckingham, Pennsylvania

We just returned from our trip to LeBlanc Cancun. I cannot say enough good things about the service and the resort. We had 5 beautiful beach days with pristine blue water (very little seaweed) and 3 pool days...

Everyday was filled with incredible wait staff!! I felt pampered every step of the way.

Let's start with our butler - AMAZING Marco. He went far and above to help with anything from items to the room and covid tests. He even went to the store and got me guava juice for my guava mimosa's. We then decided to upgrade our membership and our sales team - Anahi & Iriany were awesome. At this point we were introduced to our diamond concierge - Roger, wow! He was excellent. There was no problem which was unsolvable.

Dinners were exceptional and our waiters for each night extremely attentive, delivering anything we needed. Carlos at Lumiere, Fausto & Patricia at Bella (special table and dessert!). And then we cannot forget Bryan at Blanc and our last special dinner. All of wait staff was OUTSTANDING!

Lets now turn our attention to the very hard working and attentive beach and pool staff. Henry, Alejandro, and Jair - we could not have had better. Between dragging chairs, providing towels and making sure we well fed and hydrated. Then there is Laura at the pool. What can I say she is amazing and never stops running around to help her customers. I know I have left some wonderful people out - just know you will be waited on hand and foot.

If you have never experienced the spa, it is a must!! I think my husband and I lived there during the week. Now that is pampering, relaxing and so professional. I had the privilege of having Justina twice for a massage. She was amazing and worked all the kinks out of my back and focused on that area for me.

Needless to say we are looking forward to coming back to this special place.

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TripAdvisor Review

Exceptional Resort and Outstanding Staff!!

Review by PDMarine6 Mokena, Illinois

So where do I start...? This resort was beyond my expectations! On arrival we were whisked away from Cancun airport in our private transport directly to LeBlanc Cancun. When we arrived at LeBlanc we were greeted with a cool towel and a warm neck pillow while our luggage was promptly taken care of and we were expeditiously checked in. We were immediately impressed by the staff and their friendly courteousness; every staff member greeted us cordially and with bright smiles...

Our room was not quite ready so a staff member explained the amenities and restaurants of the resort as well as the functions of the app for the resort which we found to be quite useful. We were invited to a breakfast which would explain the benefits of becoming a member of Le Blanc/Palace Resorts, which we declined and in spite of some previous posts relative to "high pressure sales people," we found that this was not the case at all. After about 20 minutes we received a text message that our room was ready...totally smooth checking process and we found ourselves at the pool shortly thereafter. Overall I just can't say enough about the resort! The rooms were great, the restaurants were outstanding, the food was wonderful, the drinks were plentiful, and the nightly entertainment was great! I must emphasize that every member of the staff at Le Blanc Cancun met every one of our expectations! Each staff member from check-in, to room service, to restaurants, to pool servers, to spa personnel were friendly, courteous, every one greeted you with a smile and were genuinely interested in providing you with excellent service. Thank you Le Blanc! I must single out a few staff members for really exceptional service... Our Fifth Floor Butlers: Jesus and Marco, Both of these gentlemen went out of their way to make our stay completely memorable! From preparing the nightly aromatherapy to ensuring that our reservations at the restaurants were taken care of as well as our spa reservations. Jesus and Marco thought of everything that we would need and made sure that it was provided for us. Thank you both! Hope to see you when we return! Bella Restaurant: Host Alberto and Patricia and waiters Tomas , Jose , Manny , Pasquale. Thank you all for your prompt service, great recommendations, and personal expertise! You all made our experience at Bella wonderful and memorable! A great touch one night at Bella was the cellist Mariana who set the mood for a romantic dinner with her rendition of "Por Una Cabeza," Beautiful and thank you! Luminaire Restaurant: Host Dahlia , Waiters Carlos and Justa What an experience!!! The dinner that we had here was made all the more wonderful by your expertise!!! Thank you Dahlia for all of your efforts in ensuring that our reservation was a special event! Thanks to Carlos and Justa for your performance! Wonderful food and experience! Terraza Restaurant: Waiter Luis Thank you for your service! Special shout-out to Pool Waiters: Ricardo (Main Pool), Sarahi (Lagoon Pool) Laura (Main Pool) and Adiel (3rd Floor Pool) who went above and beyond for our wants and desires...drinks were always full and cold with the bottled water in ice buckets you ensured were right by our chairs! Thanks Laura for your cucumbers slices for the eyes and scalp massages by the main pool! Lobby Bar: Ignacio and Alex thank you! Great mixologists! Spa: Ruth, Viviana , Karla and Pablo each one of you made our everyday hydrotherapy unique and our couples massage special! Thank you Le Blanc hope to see you again soon!

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TripAdvisor Review

Excellent food

Excellent food pastry excellent table is clean kitchen staff very helpful front office very helpful Room is clean service staff are excellent pool is excellent restaurant manager very friendly and helpful I will recommend

TripAdvisor Review

Romantic Beach Dinner

The beach dinner was amazing. The view was beautiful, the food was delicious, and the service was top notch. Roger and Alexi were attentive and provided excellent service...

I really recommend trying this experience at least once. 5/5

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TripAdvisor Review

Honeymoon

What an amazing experience was to meet and feel so welcome during this visit. The service was excellent and the quality unmatched. Thank you for the experience and We’ll be back sooner than you think.

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