31 Photos
  • Mexico
  • Cancun
  • Oasis Palm

Oasis Palm

TripAdvisor Review
Mexico, North America
Cancun

Situated just fifteen minutes from the city centre of Cancun and a 20-minute drive from the international airport, this family-friendly beachfront resort is the perfect place for a relaxing, sunny holiday with the whole family. Those who enjoy history and culture might venture out to the ruins of El Rey and El Meco, both within 15 kilometres of the hotel, and explore the famous archaeological site at Tulum 135 kilometres away. Alternatively, guests might sunbathe on the white sand beach or lounge by one of two sparkling outdoor pools with a drink from the swim-up bar.

The spacious rooms come with cool tile floors and views over the lagoon or the ocean, and with six onsite restaurants serving a wide range of cuisines from Italian and sushi to local tapas and seafood specialties, the resort truly offers something for everyone, making it the perfect choice for a delightful family holiday in the sun.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

Holiday Deal Finder

Prices in the calendar are based on the cheapest room(s) available and your search criteria

7 nights
Bed and Breakfast
No prices found. Try changing the duration, board basis, airport, guests or selecting another month.
MonTueWedThuFriSatSun
1
n/a
2
n/a
3
n/a
4
n/a
5
n/a
6
n/a
7
n/a
8
n/a
9
n/a
10
n/a
11
n/a
12
n/a
13
n/a
14
n/a
15
n/a
16
n/a
17
n/a
18
n/a
19
n/a
20
n/a
21
n/a
22
n/a
23
n/a
24
n/a
25
n/a
26
n/a
27
n/a
28
n/a
29
n/a
30
n/a

Facilities

  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wi-Fi*
  • Room service*
  • Laundry service*
  • Launderette*
  • Medical service*
  • Multilingual staff
  • Air conditioning in public areas
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Worst place ever

We were told we would have the VIP check in experience, only to wait in long lines. We were to get ocean view room with balcony and then we’re told that wasn’t available so only partial view and no balcony. Food in buffets was horrible, we had roaches in our room...

Pool was closed one day for most of day and then for then 3-4 hours another. Beach area was filthy, littered with cups, seaweed and even dirty diapers. Will never return to this place even if they paid me. Had to get my key cards reprogrammed at least 5x. Completely ridiculous.

Read more
TripAdvisor Review

Where the place is as beautiful as the staff!

I wanted to share with Oasis Palm management the amazing service we received from the following members of your staff: Jesus Lazaro Romero, waiter at BITES Restaurant, he was polite, kind, efficient, in one word AMAZING! He made us feel at home going above and beyond our expectations. Luz Hernandez and Maria Julia, customer service at Coffee & Me, always kind to customers and ready to serve no matter what kind of customer, they were always polite and gracious. Virginia Gonzalez?(I not sure of her last name, my apologies), she was by far the most productive, capable and efficient room service maid I've ever encounter. She was always aiming to please and whatever amount of money she's getting paid is not enough...

I saw that woman tend to my room and called by her supervisors to tend to a problem in a record amount of time and ALL with a smile (that I was not able to see due to the mask but she was just so humble her positivity was contagious). Amazing Person! I recommend everyone to visit this beautiful hotel, where not only the property is beautiful but the people that tend to it are amazingly gracious.

Read more
TripAdvisor Review

Vacation

This is one of the best resorts i have stayed at. The receptionists were really helpful and friendly. Rodrigo took care of me and my friend at check in and he knew how to serve the customer...

The room was well equipped and the service was excellent thanks to Virginia one of the nicest person there. From the window, we could view the sea and feel the cool breeze. The location of our room was absolutely perfect as we got the ocean view on the top floor thanks to Rodrigo. As soon as you come out of the resort, you just need to cross the bridge and there is a path leading to the ferry . The ferry will take you to beautiful isla mujeres. The resort had a very clean beach and clear water, a very good place to relax. The view of the sunset from that point was beautiful. I have to say the location of the resort is very convenient as you take the bus right outside the resort that will take you to town. The food was great and the servers Luis,Jorge and Victor did everything to make the guests happy. I also have to say i loved the entertainment at the resort. Serena is full of energy and will make sure you enjoy your stay. At the bar area Esau and Miguel made the best drinks The checkout was very easy thanks to Leidy Rosado as she was very helpful. Couldn’t be any happier with the choice of the resort.

Read more
TripAdvisor Review

Good hotel for families and group of people

My first time at this hotel. I’m a flight attendant and I come to Mexico a lot of times a year! I love Mexico. I appreciate everything at this place...

The food is good.The hotel always have nice activities during the day and night. I love the music and the Dj by the pool.They have a huge espace for kids and it’s for sure a guaranteed entertainment with the pools and slides. The beach is so nice and warm with shallow water perfect for kids and myself actually lol. I like the buffet options for breakfast. Every morning I had breakfast I went to two restaurants buffet and had a good service from the staff members. One day they didn’t have a option on the buffet I was and the staff went to the other restaurant in the middle of crazy time breakfast just to bring it to me. The staff was really nice and accommodating with my family. My favorites was the pizza and pasta during the day with Thomas and sisal at night with Guadalupe serving us with delicious sea food and coconut icecream for dessert. Guadalupe was really attentive with my family and was able to accommodate my cousin in her picky food choices always with good humor. Sarahi also was really helpful and friendly. I would love to come here more often with my family. I wish I stayed longer!!!

Read more
TripAdvisor Review

Great food!

We experienced the best service by Balam Otoniel at the Cafe Del Mar!!!!! He was so kind and accommodating, and made sure our table stayed taken care of the whole time! Loved the food as well! The best dinner spot for our family!

Read more reviews