71 Photos
  • Mexico
  • Playa del Carmen
  • Blue Bay Grand Esmeralda

Blue Bay Grand Esmeralda

TripAdvisor Review
Mexico, North America
Playa del Carmen

The hotel is located in a natural paradise, right in front of the beach, a privileged position in the Riviera Maya. Playa del Carmen is just 15 minutes away and Cancun International Airport is about 35 minutes by car. The public transport links are within walking distance and easily accessible from the hotel. The spacious, luxurious rooms feature elegant furnishings and décor. In addition, the hotel offers a variety of services, facilities and restaurants. On the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access, an on-site spa, and several specialty restaurants. The rooms at the property overlook the sea, and include satellite TV. They come with a minibar and safe. Guests can enjoy water sports such as snorkeling and windsurfing at this Playa del Carmen resort. A gym and sauna are on the property. A game room and kids club are available. The shops and restaurants of Playa del Carmen's Fifth Avenue are only 15 minutes from BlueBay Grand Esmeralda. Cancun is less than an hour from this resort.

Holiday Deal Finder

Prices in the calendar are based on the cheapest room(s) available and your search criteria

7 nights
Bed and Breakfast
No prices found. Try changing the duration, board basis, airport, guests or selecting another month.
MonTueWedThuFriSatSun
1
n/a
2
n/a
3
n/a
4
n/a
5
n/a
6
n/a
7
n/a
8
n/a
9
n/a
10
n/a
11
n/a
12
n/a
13
n/a
14
n/a
15
n/a
16
n/a
17
n/a
18
n/a
19
n/a
20
n/a
21
n/a
22
n/a
23
n/a
24
n/a
25
n/a
26
n/a
27
n/a
28
n/a
29
n/a
30
n/a
31
n/a

Facilities

  • Wheelchair-accessible
  • 24-hour reception
  • Mobile phone coverage
  • Wi-fi
  • Car hire*
  • Room service*
  • Laundry service*
  • Launderette*
  • Medical service*
  • Day-care centre*
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Holidays !!!

We spent a great time at the resort, all the people who works there, they are amazing. I have to say the activities are great, I would like to drop off an special mention to the entertainment team, Alex and Wendy are super kind and cool. Anyways if you come around youll have a great time

TripAdvisor Review

Great summer holiday destination

Great stay and really great staff, top entertainment throughout our stay Alex and lizz were great and made us feel welcome. I’d recommend this place as we really enjoyed our stay throughout, I’d definitely come again

TripAdvisor Review

Vacation

Really good resort for the price. Room service was also good bringing me food at really late hours of the night. The pool closes at 7 pm which isn't too great but other than that I'd really consider returning to the resort...

Thank you Alex for the great service

Read more
TripAdvisor Review

Unbelievably Bad!

We were there the second week of July. The staff was the best part of this vacation. They are making the best of a bad situation...

The rooms were deplorable and water bugs share the bathrooms . The raccoons and other creatures will be part of your vacation and will greet you at your door at night. We initially chose this location for the beach given the great reviews and agent's recommendation. The beach was inaccessible because of seaweed. The pool's cleanliness was questionable. We have had previous trips to the area for less money and more fun. On my first day I heard a guest yelling at the front desk now we know why.

Read more
TripAdvisor Review

Highly recommend a holiday

Been here for 1 week. It is paradise. Service staff cannot do enough for you...

Be patient with them especially with the language barrier. Most do understand English. I would recommend you tip them at the start of your holiday. They will look after you especially in the restaurants. Reception staff can be rude. Take USD as most things are priced this way. Book yourself into the Al a Carte restaurants. It is really worth the experience. You can visit them all as much as you like but can only book one at a time - 24hrs before. The French restaurant is to die for and you might be lucky enough to have Fransisco wait on you . He is a gem. Please tip staff. They work incredibly hard to make your holiday as relaxing and stress free as possible. There is lots to do both at the main pool and trips. You can book with your holiday provider. If you booked with TUI, don’t bother booking trips on their app. I have not had a good experience or customer service using this platform. There is one English TUI rep who works from about 10:00-12:00. My opinion is that this is not enough for the amount of people who need advise or wanting to book a trip. The average wait is about 2 hours to see her. She is really helpful though. Anything you need, just call reception and they will sort it for you. You will have a wonderful holiday.

Read more
Read more reviews