- Mexico Holidays
- Playa del Carmen
- Playacar Palace All Inclusive
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Playacar Palace All Inclusive
Mexico, North America
Playa del Carmen
Excellently situated in the heart of the world-famous holiday resort of Playa del Carmen, the luxurious Playacar Palace enjoys a perfect beach setting with fine white sand and crystal-clear waters. The fantastic hotel offers a wide range of unlimited first-class amenities and services. The renowned 5th avenue with its numerous shops, restaurants, bars and entertainment venues is just a few steps away.
SMOKE FREE PROPERTY
Facilities
- Wheelchair-accessible
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Room service
- Laundry service
- Launderette*
- Medical service
- 24-hour security
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent3,244 reviews
Excellent
87%
Very Good
8%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
MOMO Restaurant
I cannot recommend Momo Restaurant enough, especially if you have dietary restrictions. This was, without a doubt, the most exceptional dining experience I have ever had, both on and off vacation.
The food was absolutely delicious, but what truly set this restaurant apart was the incredible customer service, especially from the manager, Juan. Traveling to a new country with celiac disease can be incredibly stressful, and eating out is often the biggest source of anxiety. Juan completely changed that experience for me.
From the moment I sat down, he took the time to understand my dietary restrictions, walked me through every gluten-free option on the menu, and made me feel completely confident that my safety was their top priority. He personally brought my meal to the table to ensure everything was correct and even had the chef prepare a custom dessert that was completely free from cross-contamination and cross-contact.
The level of care, attention, and genuine kindness that Juan showed went far beyond what I ever expected. He turned what is usually a stressful experience into one that was completely enjoyable and worry-free.
If you’re looking for incredible food, outstanding service, and a restaurant that truly cares about its guests, Momo Restaurant is the place to go. Thank you, Juan, for making this one of the best dining experiences I’ve ever had. I will absolutely be back and recommend Momo to everyone I know
Great dinner
Dinner and service was absolutely terrific!!!
Amazing
Amazing Roberto was so polite the service was amazing
Excellent service
We come frequently to Playacar Palace due to the beautiful resort and hospitality, Roberto and Yesy have gone above and beyond every detail in the buffet for dining services, while Marvin and the pool staff catered our needs in the sun. The spa is always top notch, but thoroughly enjoyed Paulina as a massage therapist.
Playacar palace
Very relaxing ! The staff and the food and the facilities were amazing! Want to go again as soon as possible! Close to shopping sight seeing and the ferry that takes you to Cozumel to see the sights there!
Review by rnrnbhc Las Vegas, Nevada
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