- Mexico Holidays
- Playa del Carmen
- Secrets Maroma Beach
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Secrets Maroma Beach
Mexico, North America
Playa del Carmen
Secrets Maroma Beach Riviera Cancun - All Inclusive - Adults only is a Preferred by Nature certified property due to its commitment with sustainability. This hotel for Adults Only is located on Punta Maroma recognized as one of the most beautiful beaches in the world by The Travel Channel. This exquisite AAA Five Diamond award-winning resort is the only Secrets Resort & Spa with this recognition, with a privileged location only 35 minutes south of Cancun International Airport and 15 minutes of Playa del Carmen, a personalized concierge service in each building, pool concierge and beach wait service, an expansive infinity pool with breathtaking views of the ocean, an open-air theatre featuring a grand stage that hosts various shows, a World-Class Secrets Spa by Pevonia® and more.
Restaurants that request dress code casual elegance are Bordeaux, El Patio, Himitsu, Oceana, Portofino, Seaside Grill and World Café. Dress code casual elegance – Long pants required for men. No sleeveless shirts or flip-flops. Sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. Preferred Beach Club Lounge is exclusive for the Preferred Club guests. Himitsu, there are three teppanyaki tables available (must request in advance with Concierge).
The Unlimited-Luxury® is a commitment to redefining the all-inclusive experience, if you select a room with Unlimited Luxury includes: Choose from six à la carte gourmet restaurants, a buffet venue, a grill, a café, and a Preferred Beach Club exclusive for Preferred Club guests. Unlimited international and domestic top-shelf spirits, Unlimited natural fruit juices and soft drinks, 24-hour room and concierge services, room service, enjoy free Wi-Fi and all taxes and gratuities included.
Facilities
- Tennis
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage
- Steam bath
- Sauna
- Entertainment programme for adults
- Sun loungers
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent25,804 reviews
Excellent
85%
Very Good
10%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Secrets Maroma beach revealed
We enjoyed our week long stay at Secrets Maroma Beach. We liked the premises, food, bars and entertainment. Special thanks to Francia Torres, the concierge of 24th building, who kept us informed on all activities and everything in the hotel. She was extremely helpful and we are very grateful to her!
Review by yuryd_12 Voronezh, Russia
Wonderful staff
Everyone who worked there was wonderful. From our concierge to all the waiters, the staff was phenomenal and that makes such a difference.
A very happy and memorable vacation
We came to celebrate our wedding anniversary. Aldo Pulido, Lourdes Gaspar, and Francia Torres went above and beyond to make sure that my wife, who has some health issues, especially with food, was able to enjoy, relax, and have great memories of this vacation for many years to come. Also worth mentioning are sous-chef Juan Mora, who prepared amazing and delicious plates and made sure my wife was able to eat without trouble and enjoy the food in every restaurant we visited; Carlos at the buffet; Gabriela at the Oceana restaurant; Eduardo at the Preferred Club, Hugo and Luis at the cabana, and all the wait staff.
Best all inclusive hotel!!
Wonderful place to stay! Staff is phenomenal in every aspect of the hotel. Food is fabulous and the variety is amazing. The spa treatment is top notch as well. Highly recommend this resort. It’s beautiful!
Beautiful Resort (except for construction), lacking in the food quality
Beautiful resort with wonderful staff. We knew the construction would be in full swing but honestly underestimated it's impact. There is a giant construction zone in the heart on the hotel grounds that was quite the blatant but was unnoticeable when sitting at the pools facing the ocean. Food was average at best. Breakfast was the best and we preferred the World Market buffet over the PC option. We tried the buffet, PC restaurant, Seaside Grill, Pizza by the pool for lunch. They were just ok . The barefoot Grill was terrible. They threw precooked burgers and hot dogs on the grill for a minute to reheat and the guy looked miserable every day. I just gave him back the plates and grabbed pizza instead (which was pretty good). every day had pop up food by the gazebo but nothing stood out and most things where just ok. Same for the dinners with the exception of Hibachi which was great and the meat portion of dinner at Seaside Grill (sides where not good). Desserts at this resort are typical cafeteria style (except the French chocolate souffle at Bordeux which was fantastic). Poolside drinks all tasted the same or where flavorless.
The resort lobby is underwhelming but the ground are beautiful and once the construction is complete, I'm sure they will be spectacular. Most of the service was top notch - friendly, polite, helpful and our concierge, Guillermo, in building 17 was incredible.
We've visited quite a few resorts in Cancun. Most food is average, just ok. I thought Ziva Cancun had better dinners, Live aqua's MB was very good as well and Moon Palace Cancun had the best room service food. Xcaret's Asian restaurant stands out as well. We thought the breakfast at Maroma's buffet was pretty good. I have noticed a lot less variety at adults only resorts vs family resorts. Hopefully that changes in the future.
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