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  • Mexico
  • Playa del Carmen
  • The Reef Coco Beach

The Reef Coco Beach

Mexico, North America
Playa del Carmen

The Reef Coco Beach benefits from a picturesque, beachfront location with the shopping, dining and entertainment options of 5th Avenue within easy reach. Hotel guests can enjoy a variety of beach activities from snorkelling to kayaking, while numerous on-site facilities include a large swimming pool, a range of restaurants and a sports bar. The ferry to Cozumel Island is located nearby, providing easy access to the island's idyllic, white-sand beaches.

Accommodation at The Reef Coco Beach:

Standard rooms are air-conditioned with en suite facilities and a private balcony or terrace. Additional in-room facilities include a hairdryer, TV, telephone, alarm clock, iron & ironing board, safety deposit box and Wi-Fi (at a fee).

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Prices in the calendar are based on the cheapest room(s) available and your search criteria

Facilities

  • Swimming pool
  • 4 restaurants (2 at a fee)
  • 4 bars (Bar & Mar Lounge Bar at a surcharge)
  • Spa*
  • Fitness centre*
  • Wi-Fi*
  • Sun loungers and umbrellas
  • Non-motorized watersports*
  • Billiards and board games
  • Tour desk
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  • *Some facilities may incur an additional fee

The Local Area

The Reef Coco Beach benefits from a picturesque, beachfront location with the shopping, dining and entertainment options of 5th Avenue within easy reach. Hotel guests can enjoy a variety of beach activities from snorkelling to kayaking, while numerous on-site facilities include a large swimming pool, a range of restaurants and a sports bar. The ferry to Cozumel Island is located nearby, providing easy access to the island's idyllic, white-sand beaches.

Trip Advisor Reviews

TripAdvisor Review

DO NOT BOOK HERE!

Review by jpanddanahill

I am currently at this hotel as we took my mom to celebrate her 65th birthday. I would NEVER come again! Here are my thoughts:

  1. Hotel property is very small...

NOT like the photos.

  1. Food is horrible. Husband got sick twice from the buffet. I got sick one night. Spent 2 days in our room with food poisoning.

  2. The staff do not understand English at all!! Very hard to communicate with them which is very frustrating when trying to order food or drinks. Only have 3 types of beers

  3. Beds are rock hard. Back pain all night

  4. Rooms smell like mold!!

  5. Bathroom has mold in it

  6. Extremely hard to make reservations for the dinner places at night. Ended up walking to one of them when they opened.

  7. Only one TV station has English

  8. You have to pay for Covid test which is not what the advertised on Funjet.

  9. Locals are every where. Do not feel safe walking around when they have access to our beaches

  10. Activities do not allow for Covid protocols. You can’t stay 6 feet away.

  11. Beach has a ton of seaweed so you can’t enjoy the beach at all.

I DO NOT RECOMMEND THIS PLACE AT ALL!! I will be reporting it to Funjet. Seriously spend a little more for better quality. It will be worth it!! Horrible experience. I wish I could leave here and go to Occidental Xcaret as I loved that place!! Do Not Come Here!!

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TripAdvisor Review

Best dive team a couple could ask for!

Review by brieandbenp

My wife and I dove with the Reef Coco Beach team for 10 dives. Nothing but good things to say about every last one of them. I personally had chickened out on the boat for the first dive...

They took the time later that day, off the books, to get my head back in the game by going to the pool at the resort to work through the basics and work through what caused my panic. Made every Discovery Channel quality dive after. Baby sharks, moray ells, 6' turtles, 7' sting rays... the list of amazing things we saw felt endless. Be sure to hit Cozumel and the senotes while you're there!

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TripAdvisor Review

best experience at all-inclusive resort

Review by Evseevajulia

didn't expect much from my stay at the hotel but it was really so amazing. the food, the people. especially animators team...

Wonderful and awesome Boris, Maria, Moses, Adriana and Adam. Wooow guys you're so amazing! if you want to have fun there's no chance to get it. A lot of different activities all day long. Everyone tries to help you in any questions! I was traveling alone and all guys made everything to take care of me every day ️ Food at the restaurant so variety that anyone could find all it's favourite even for a long stay. That was pretty good that the hotel has it's own beach as it's a little bit away from city centre it's more calm and not so crowded. and anyway it's just 10 mins walk to 5th avenue where you can get everything you like. Room was simple and not very modern but anyway it was enough to have a sleep and shower. But what else you guys do in a room at all-inclusive resorts? Absolutely happy with my time here. hope to come again soon!

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TripAdvisor Review

Review

Review by Yessica2323

Very nice hotel. The staff is very kind and helpful. I would recommend it !! It was very clean and the location is perfect...

You can walk about 10 min to 5th Ave and there is a lot to do there. Clubs, restaurants etc

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TripAdvisor Review

Terrible vacation

Review by T5527IFinnak

Reviewed 1 week ago I am currently here and decided to take time out to write this. You get what you paid for! Many of the staff members don’t give two craps about customer service. Our rooms 2147 & 2148 phones don’t work even after calling and walking to the front desk...

The buffet food was cold and terrible. Buffet food at this all-inclusive this was just awful. The Japanese place is the best thing going for this hotel. Francisco was the nicest person we encountered. Apple Vacations should be ashamed to sell this resort with that many apples. I know I overpaid for this hotel. They upgraded us without any explanation of how it works. They had top-shelf liquor but it was behind the bar. Majority of the staff do not understand English. I asked for no onions for my son and the plate of nachos came out with onions and the cheese was cold. The snack bar needs to serve the food at least warm. I will be writing to Apple Vacations regarding the hotel and the representative that was never at the hotel until I emailed Apple Vacations to complain. If you go for pennies on the dollar then go here but we paid entirely too much money. This place is not for teenagers.

You pay for your covid tests at this location.

Please beware and DO NOT BOOK HERE!! Look at the pillow

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