- Mexico Holidays
- Puerto Morelos
- Excellence Riviera Cancun
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Excellence Riviera Cancun
Mexico, North America
Puerto Morelos
Excellence is the word that describes this magnificent adults only resort, situated right on a lovely beach of the Mexican's coast, between the vibrant city of Cancun and the beautiful Playa del Carmen. Cancun International Airport is only a 20-minute drive away and the staff of the hotel might help guests to arrange transport service. All the accommodation units offer a little world of luxury featuring top-notch amenities to provide an unforgettable stay in Riviera Maya. The establishment boasts an incredible range of dining and wining options, offering exquisite international cuisine in different types of ambiances. Guests can enjoy many activities and leisure options, such as volleyball or tennis, and spend relaxing moments in the exclusive wellness area or at one of the many swimming pools available in the resort. Those who choose to stay in this accommodation will live a unique holiday experience.
Facilities
- Tennis
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments
- Massage
- Steam bath
- Sauna
- Entertainment programme for adults
- Children playground
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent27,697 reviews
Excellent
82%
Very Good
12%
Average
4%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Amazing service and people!
Service was great! Highly recommended! If I have the chance, I’d definitely come back here or to another excellence resort! Mario, in charge of taking care of the beach, was the best!!
Review by rachelegrassini21 Milan, Italy
Just Okay
Service: I always felt like I was bothering the staff when asking for help. No one really went above and beyond.
The Food: Very hit or miss. Some food was excellent and some was awful. Again, the service was just okay. It was not personable.
The Beach - The sargassum was really bad and so was the smell. Not the resorts fault and they did what they could to make it better. The pools were amazing!!!
Activities: They had a great variety of fun and free activities. We really enjoyed the bike tour with Elios? I can’t remember his name but he was amazing!!
Always good
As usual the staff is always friendly and happy to serve. The reduction of menus were a surprise but mostly very good. Desserts were not as appealing as before the menu changes. Also ice cream choices were minimal. Yoga was great. We were looking forward to not carrying our phones, but it became mandatory for menus and activities. Staff was very attentive, rooms were wonderful.
Much needed retreat
Our stay at Excellence Riviera Cancun went above and beyond our expectations. The staff provided top-notch service throughout our visit, and the dining options were consistently outstanding.
Review by jashp20262026 Raleigh, North Carolina
Exceptional Service & Hospitality!
My husband and I stayed at Excellence Riviera Cancun for the first time at the end of July to celebrate our Anniversary, and it exceeded every expectation. From start to finish, the experience was incredible. The food was amazing with so many delicious options to choose from every day, and the overall service across the resort was top-notch. A special shoutout to Magali, the assistant general manager, who went above and beyond to make our trip seamless. When our flight home got delayed, she kindly arranged a room for us to relax in until it was time to head to the airport. That level of thoughtfulness and hospitality made a world of difference.
Thank you to Magali and the entire team for making our anniversary celebration so memorable. We cannot wait to return!
Review by Ashley M Isabela, Puerto Rico
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