Mercure Bali Nusa Dua hotel is situated in Nusa Dua, close to the prominent Indonesia Tourism Development Corporation (ITDC) complex and Nusa Dua beach, with shuttle to Tanjung Benoa watersport activity area. Our 4 star hotel in Nusa Dua that is located 1 4km away from Ngurah Rai International Airport features 193 contemporary rooms and 8 Junior Suites, restaurant, lobby bar, fitness centre, spa, swimming pool, pool bar, kids pool, meeting rooms and free shuttle car to our beautiful beach every 40 minutes
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This hotel has very good building and garden. From the main gate to the lobby, we will see a beautiful garden. I have stayed in this hotel many times in the last 10 years...
The staff in front office, concierge and restaurant are very kind and helpful. Breakfast menu consider good enough.
But I was bit surprised when I enter my floor and room. I look that the corridor and bed room floor are dirty. I want to complained but I canceled it since I found the cleaning service staff are very busy and I remember that in the lobby I heard another customer complained that she already waiting for too long. So I mopped my room floor by my self. I guess that maybe management try to minimise the man power during this difficult time.
In the morning I saw staffs (not gardener) were working together to clean the garden.
Anyway, I still like this hotel and I will come back here on my next Bali visit.
Cannot fault this place. The staff are beyond amazing and the food is delicious. Fantastic buffet breakfast and all meals were great...
Shuttle to the beach and Bali Collection runs every hour which is great! Very impressed.
Stayed their 3 nights Staff were friendly Top class service special mention the manager for helping out and making me feel the customer is the centre of everything she does Thanks to all your team making this stay a wonderful relaxing holiday
We had our first international convention here and it was a blast. Our attendees were really happy about the outcome. This place is at the heart of Nusa Dua...
A walking distance from the beach, the shops and everything else in between. Our rooms were spacious nd comfortable and super clean. Maintained by housekeepers everyday. The staff were gracious and really friendly. Everything was perfect from breakfast, to the garden area and of course, the location. It tends to be quite humid though since the lobby and breakfast room isn't airconditioned.
My stay at this hotel is magnifique. I love the area. All the staff are great and helpful.we had a romantic room...
The hotel provide shuttle to the hotel's beach.The breakfast was excellence.The only bad feedback, the humidity of the room. The noise from the hallway.