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  • Bali
  • Nusa Dua
  • Novotel Bali Benoa

Novotel Bali Benoa

TripAdvisor Review
Indonesia, South East Asia
Nusa Dua

Novotel Bali Benoa Hotel & Resort is suitable for a family vacation or romantic gateway in tropical splendor, offer you direct beach access,3 pools,3 restaurants and bars,fitness centre,spa,kids club,tennis court,water sport activities,business centre andfree WiFi. Stay in one of our Balinese style rooms or villas,each with coconut wood interior and surrounded by a tropical garden. Additionally, as part of the MyResorts program, we offer exclusive experiences for ALL members.

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7 nights
Bed and Breakfast
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Facilities

  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Babysitting service
  • Transfer service*
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wired Internet
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Another quality stay in Novotel Bali Benoa...

Review by Bambang S Semarang, Indonesia

This stay took place in the first leg of our 20 days journey (16 days in Bali). We arrived in Denpasar around 9:30 am after driving on the road for 13 hours straight : We immediately contacted the hotel to check the room availability and made our reservation right away.

Within the next hour, we arrived in the hotel property and warmly greeted by Bu Maya who helped us confirming our reservation and arranged everything prior to our arrival...

Check-in was prompt and efficient (done in less than 5 mins.). Bu Maya prepared our favorite room (#822; Oceanfront Beach Cabana), the same exact room we stayed during Christmas 2020. The room itself is only few steps away from the beach. She did an excellent job in taking care of us during our stay that time.

Our room was clean, well maintained and we had no issue at all during our 1 night stay. We regretted to stay 1 night only since the kids really enjoyed their stay since the hotel offered many facilities (pool, paddle boat, canoe etc.). The hotel even has their own private beach which can be accessed during low tide.

We didn't book the hotel for the first 2 nights this time since we're quite concern with our swab test and whether we could board on the ferry to Bali. We were really fortunate to be able to reach Bali on time since less than 15 hours after our arrival in the island, the government banned almost everyone (with some exceptions) from entering/leaving Bali using all transportation systems (land/air) during holiday festive.

We were supposed to stay for 3 nights in Novotel Bali Benoa during this Christmas 2021 but surprisingly, they contacted us to notify that they would close down the hotel until further notice. To be frank, we were quite sad to hear the news since the property was really nice (although it was quite old) but the whole thing blends perfectly. We hope that the management will reopen the hotel shortly and employ back some wonderful employees whom we met (Bu. Maya is definitely one of them) during our stay.

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TripAdvisor Review

Hotel refused to pay back after our trip was cancelled due to COVID

In March 2020 our flights were cancelled due to COVID (when pandemic started) and hotel refused to pay back money. They took our money for nothing, we never stayed in this hotel. It was few days before check in, not on the same day, when flights were cancelled...

In my opinion big company like Novotel, owning many resorts should adjust to situation and treat people fairly. That was not our fault and company could behave in good way but they never did. I am highly disapointed.

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TripAdvisor Review

A beachfront hotel for water sports

Review by kaksono Jakarta, Indonesia

This is one of most affortable and good beach front hotel in Tanjung Benoa area. The area is next to Nusa Dua. This area is full of water sports facilities.

The hotel has a private beach area that next to swimming pool...

You can have a breakfast while see the sea. I've stay here for 2 times. This hotel is good to see a sunrise.

The hotel is quite old. But it's still well maintained and you can see most part of the hotel are built with a high quality materials.

The staff is quite helpful as most hotel in Bali.

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TripAdvisor Review

We truly enjoyed our stay in Novotel Bali Benoa...

Review by Bambang S Semarang, Indonesia

After spending the first 4 nights in Surabaya, we continued our trip to Bali in the evening and arrived in Benoa the next morning. We arrived a few hours later than we originally plan (approx. 9:30 am) since we stopped by and visited 2 places before going to Novotel Bali Benoa.

Check-in was easy and efficient although it took slightly longer as we had to fill up a paper declaring the state of our health and produced the original Antigen test with non-reactive result...

After completed check-in procedures, we were immediately escorted to our ocean view beach cabana room (room # 822).

Although our room, especially the furniture, started showing its age, it was still clean and fairly maintained. We had no issue at all during our 2 nights' stay (Dec. 24~26, 2020). The bedroom itself is located in the front area of the room followed by service area (bar, wardrobe and bathroom) where there was a sliding door in between the bedroom and service area. In the very end of the room, we also found an outdoor (terrazzo) bathtub which was pretty nice.

In the front yard, there were 2 synthetic rattan loungers we could use privately. We could sit there all day long while enjoying the ocean view or sunrise in the morning. Breakfast in the morning was average but we fully understood the reason behind the decision to offer limited menu during the pandemic. As we know, Covid-19 pandemic hit Bali very hard as Bali was heavily dependant on tourism.

Besides swimming pools and indoor gym, Novotel Bali Benoa also offers different outdoor activities (canoeing, paddle boat, ping pong etc.). During a low tide, we can also walk to the end of this hotel and play in the sandy area.

Overall, despite the issue on breakfast quality, we still enjoyed and loved our stay in Novotel Bali Benoa. We really enjoyed its quietness (not many guests were staying in the hotel) and the privacy during the stay. Both me and my wife decide to return and stay in Novotel Bali Benoa again in Christmas 2021.

For this reason, I personally give this hotel a 4 stars' rating Although this is not a new property (10+ yo judging from its appearance) but both me and my wife really loved the property and its ambience.

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TripAdvisor Review

Good hotel & good rest

Novotel Benoa took a Bali traditional approach design with many garden spots giving closeness to nature feeling. Love it!

As the first & oldest Accor hotel in Bali, Novotel Benoa has undergone several renovations and still looks in good maintenance. However, its quite sad knowing that we were the only customers for those weekdays & therefore looks like our rooms hadn’t not been made up although we stayed for 4 nights (maybe we forgot to put the sign)...

Besides we had a good night sleeps during our stay. Thank you

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