- Thailand Holidays
- Kamala
- Hyatt Regency Phuket
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Hyatt Regency Phuket
Thailand, South East Asia
Kamala
Strategically located at Kamala Bay offering oversize accommodations with balcony and breath-taking ocean view. 201 newly-renovated spacious and contemporary rooms and suites ranging from 44 sq m (473 sq ft) to 97 sq m (1,044 sq ft) with private balcony or terrace. Some feature private pool or whirlpool and most showcase spectacular views of the Andaman Sea.
Facilities
- Darts
- Billiards
- Spa treatments*
- Massage*
- Entertainment programme for children
- Children playground*
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,627 reviews
Excellent
79%
Very Good
10%
Average
4%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Worst staff I have encountered
I had one of my worst if not worst hotel experiences at this hotel. I reached out to the hotel to see if they would accommodate an early check in or if I needed to change plans. They told me in advance that I could come at the most connivence time. Upon arrival my globalist status was removed from the reservation and I was denied access to the lounge and asked to sit at the pool area with my luggage. They also denied me my benefit breakfast and tried to upsell me on their more expensive breakfast. When they talked to me they made it seem as though I could not afford anything and would constantly question, "this is this price or how are you going to pay for that" as though Im just some beggar on the street. I honestly just booked another hotel and checked out early. As a world traveler I have never had to do this before but the staff here was insufferable. The only positive was the room had a very nice view.
Nice Getaway
Our second stay at this hotel. Both times it has been wow. Love the location away from the busy part of town but still close enough to get there in under 20 mins. Kamala Beach is really chilled. Love the vibe
Review by aamirz2017 Dubai, United Arab Emirates
second visit just a good as our first
We enjoyed our 4-night stay at Hyatt Regency Phuket Resort, our second visit to the property. Our first visit was about eight years ago, and we remembered it having good food, service, and a relaxing atmosphere. As we were wanting to just unwind for a few days, we decided that this hotel would be worth revisiting.
We booked an ocean view king room, and as WOH Globalists, we were upgraded to a corner unit in building 13 which was conveniently located just below the new Club Lounge. As the hotel had high occupancy, we weren't able to use a suite upgrade award over our dates, but were very happy with the room they gave us. Although the bathroom was a bit dated and dark, it was very large. The bedroom area was contemporary, with a divider between the bed and living/sitting area, and a very spacious balcony with a beautiful view.
Breakfast is served in the main dining room and although was quite busy each morning, the staff recognized us and consistently seated us in a quieter area, which we appreciated. Options included Chinese, Indian, Western and Thai dishes, as well as a generous selection of fresh fruit and juices.
We did notice a few changes since our first visit. The former Club Lounge, which had an infinity pool exclusively for Club Lounge guests, has since been converted into a Latin restaurant. The new lounge is larger and located farther up the hill, offering even better views, although it no longer has a private pool. While we had been looking forward to enjoying the Club Lounge pool and did miss having one just for club guests, we really enjoyed the new lounge and its setting. The evening happy hour was very generous, with lots of food and drinks available, and everything we tried was very good. Service in the lounge was outstanding, and we especially enjoyed getting to know Nada and Floor, two interns who were working in the lounge during our stay. Both were very professional and friendly.
This is a very family-friendly resort, and given its size, it also appeared to attract larger families/groups. This was particularly noticeable around breakfast, when the dining room could get quite busy and loud. Outside of those times, however, the resort felt very tranquil.
The Hyatt is located near Kamala Beach which has a small walkable area with shops and local restaurants. The complimentary shuttle service runs throughout the day and makes getting to the beach and surrounding area very easy. Overall, we really enjoyed returning to Hyatt Regency Phuket and would happily return again.
Review by TrishAbroad United States
Awesomeness
Hospitality beyond barriers
Great property with awesome service
Most awesome hotel and very nice facilities and great service especially by Asst Manager Zai
Review by ravi k Kolkata (Calcutta), India
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