- Vietnam Holidays
- Da Nang
- DLG Hotel
DLG Hotel Danang features 237 rooms with full functions and facilities up to 5-star ranking. Ideally located at 258 Vo Nguyen Giap Street, Phuoc My Ward, Son Tra District, Da Nang City, looking directly My Khe Beach and East Sea bringing “Sonata of the Sea” as its slogan, famous for its blue sky, smooth white sand, gentle slope, clear & warm water year round and beautiful areas surrounded by coconut trees. Everything around you is peaceful, natural, relaxing, that's why Forbes Magazine selected My Khe beach as “one of the most attractive beaches on the planet” title. With high-end restaurants, entertainment, banquet – events and spa complex, DLG Hotel Danang brings you the most wonderful experiences during your stay in Danang- fresh beautiful coastal city….
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna and a fitness centre. This aparthotel also features complimentary wireless Internet access, concierge services and a picnic area.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Everything about this hotel was perfect, the bed was amazing the staff were awesome and the location was perfect
Nice good clean comfortable rooms woth good breakfast
We travelled with a family of 4 (including teenager). The hotel is clean and safe There's variety of choices for food. The location is excellent, close vicinity to local experience.
Everything clean and good environment
Extremely Disappointing Experience – Not Worthy of a 5-Star Rating
Our experience at DLG Hotel, Da Nang, was absolutely pathetic. When we checked in, the room door wouldn’t even open, and we had to wait nearly an hour for an engineer to resolve the issue. Once inside, we discovered that neither the air conditioning nor the room safe was working.
Despite repeatedly requesting a room change, the reception staff initially claimed that no rooms were available. After several requests and unnecessary arguments, we were finally allocated another room. We practically wasted our entire day dealing with these issues instead of enjoying our holiday.
Unfortunately, the new room was no better. The safe wasn’t working, requiring another engineer to fix it. The air conditioning also failed, and when we complained, the engineer insisted that 25°C was the lowest it could go, which was ridiculous. This became a recurring issue every night. Eventually, the engineer admitted that the air-conditioning unit had a problem and needed to be opened and repaired.
What made the experience even worse was the reception staff’s casual attitude and their tendency to joke about the situation rather than take our complaints seriously. There was absolutely no sense of urgency, accountability, or genuine concern for the guests.
A hotel stay should be relaxing, not a daily struggle involving faulty facilities, repeated complaints, and wasted holiday time.
My advice: Stay away from this hotel. Apart from its location in Da Nang, it has very little to offer in terms of service or guest experience. Calling this a 5-star hotel is an absolute joke. Based on our experience, it doesn’t even deserve one star.
