Enotel Lido

Stayed here for one week as part of a tour group .

The location was further out of Funchal than we expected but obviously this was down to our tour company not the hotel . It was about a 45 minute walk or a 2 Euro bus ride into the town .

Our room was spacious with adequate storage space . Our balcony had early morning sun and a side sea view . Walk in shower was ok once they fixed the rain shower head , which was a mere dribble at first .

The room was kept clean , as we are very tidy they didn’t have much to do , just make the bed , empty the bin & wipe the shower .

The Piano Bar staff made a nice Gin & Tonic ,shame if you wanted to sit outside it was served in a plastic glass in the evening as well as daytime. A real letdown for us . A lovely warm evening & you are stuck either in air conditioning or a covered courtyard near an indoor pool with a plastic glass .

The buffet was ok , quite a good selection for breakfast, nice fruit .

A couple of times we had salads for lunch & ate here a couple of evenings when the À la Carte Restaurants were closed or full . It’s not something we would choose usually preferring waiter service .

The 3 à la carte restaurants were ok .The local Maderia one was the best , nice food & nice staff too .

The Asian had only one sitting , so to have to stand in a line 30-45 min before it opened was hardly 5*.

The Italian had a set menu , quite pleasant & the tiramisu did taste good .

We did eat pizza as it was freshly made by the pool a couple of times for lunch . Drinks were ok , nothing amazing but not revolting.

I did get in the pool a couple of times but children leaping off the side & splashing you , being hit by a ball or an inflatable crocodile were not enjoyable. The sun loungers are so close together it’s not easy to get access to the pool either.

We managed to find an area to sunbathe near the promenade exit. At least you could move a sunlounger to give you a little personal space .

It would not be a hotel we would return to , it’s suitable for families certainly, we wouldn’t describe it as 5* either .

The hotel was in a lovely area. The staff were friendly, especially the reception staff. The cleaning ladies were great and left the room clean each day.

The rooms were spacious, there however was an issue with the shower door which caused the shower to leak onto the floor outside the shower. This was reported on two separate occasions by my group in separate rooms, the issue however was not fixed. We had to use duct tape to seal it ourselves for the duration of the stay. The view onto the pool/sea was terrific though with a good sized balcony.

The food was decent enough, nothing special but it was fine, the buffet area however was not big enough and needed to be bigger to accommodate the amount of people using it.

The all day buffet, which served food into the early hours of the morning (used the morning we left) was very very poor. There were reheated items from dinner, very little option.

I personally enjoyed the stay but would not consider this a 5 star hotel.

As a family of 4 we had 10 nights at this hotel, we found the location very good, with an uber to Funchal costing around €5. There are a number of shops close by to the hotel as well. Food and drink were excellent, good variety and staff were all welcoming. My two boys (11 and 8) enjoyed the kids club, it has so much to do and the staff working there are fantastic. The pool area was great with no need to rush to reserve a sun bed and staff offered a range of drinks while you were relaxing.