Excellent hotel.

We enjoyed our time away.

We were delighted with the hotel. The staff were friendly, efficient & helpful & the choice of food was first class & plentiful.

We always look forward to returning back to
Louis Imperial Hotel, it feels like a second home to
my husband and I. The staff are always very
welcoming and work very hard to please their
customers, nothing is to much trouble for them.
The food is always excellent and plenty of choice.

A good service and value for money. Nothing was too much trouble from the staff at the hotel.

Some of the hotel rooms have difficult to access power sockets for the recharging of tablet computers and other modern must have items.

Disappointed not top floor as requested but room excellent. Pity hotel has introduced music poolside.

Third stay in this excellent hotel. Fantastic holiday all round.

At this time of year, the hotel is not crowded which suits us. May be different later in year. Pleasant and helpful staff.

Very friendly hotel nothing too much trouble.

Imperial Beach delivers exactly what we want. It's a welcoming hotel where guests' needs and wishes are a priority. Management and staff combine to make it so.

Everything as good as usual

Manager and staff friendly, loving ,caring and welcoming as always

Very good. Food, spoiled for choice. Staff are friendly and helpful. Housekeeping kept room spotless and tidy. Some public areas required vacuum cleaning.

Evening entertainment not as good as on previous visits.

This hotel has the most friendly staff of all the holiday hotels I have ever stayed in over many years.

this is my 5th year and I find this Hotel and its grounds excellent, and have already booked for next year.

The new swimming pool and sunbathing area are an excellent addition to the hotel facilities.Pity the fourth lift has not been installed,rumour has it it will be next winter.

The staff at the Louis Imperial Beach are extremely friendly and helpful. Nothing is too much trouble.

The refurbishment is excellent and staff exceptionally friendly and helpful. Compared with previous years the entertainment was well below par and excessively noisy; the lobby, bar and entertainment areas and restaurant invariably cold and draughty. Food, as always, very good, varied and hot. However, unlike previous years, two criticisms: the bacon was not true bacon but formed and tough b) the fried eggs are consistently abysmal - broken yolks, hard and over cooked. Training and more care needed. A major plus this year: hot drinks available in restaurant after all meals and the addition of the very successful Japanese restaurant.

staff was very good nothing to much trouble

Great hotel with fantastic staff who will do anything to make your stay more enjoyable.
Really good location for walking into Pathos Harbour along the lovely coastal path.
The breakfast food is varied and plentiful but some nights the evening meal was not that special. The salads bland and uninteresting and the 'hot' food lukewarm and tasteless

This is the second time we have visited this hotel and cannot praise enough the staff and Animation group. We were made very welcome and enjoyed the companionship of the staff and fellow visitors.
Mercury itself is an excellent provider of holidays. We have been with you for many years now, mostly to Australia where our stay at Turtle Beach Resort on the Gold Coast has been really brilliant and affordable. I think in all, you have been providing us with really exceptional holidays for over 12 years now and long may it continue. Thank you.

I enjoy returning every November when temperature is ideal for elderly guests. Staff cannot do enough to help. It is wonderful to meet up with the same guests and staff each year. It feels like a home from home.

louis imperial hotel remains our 1st choice

excellent

transfer to larnaca from paphos will stop us from using cyprus air again, 1 and half hour journey at midnight is too much for us.

Martin, We have had wonderful holidays with your company. Whilst we accepted the error, your people wouldnt listen or accept the error. I think they charged for upgrade twice instead of upgrade SV. Put a nasty taste in my mouth. Missed meeting, our mistake, phoned rep near end of hols for collection confirmation and apology for missed meeting. No response, so looked on board for required data.
Note, booked our holiday end 2011. Invoice 1998 pounds accepted by us. At time of paying balance August 2012, we checked prices from brochure, brochure price 1866. Believe error in invoice. They charged 410 for 3rd week upgrade and SV, in brochure 336.

on one evenign there was no live music in the bar and when we asked why we were told that a bridge school was ub tge hotel playing and asked for quiet - surely everyone should have the freesom to enjoy there holiday - not to be quiet

HOTEL WAS LOVELY - WOULD GO THERE AGAIN

GREAT HOLIDAY - REP VERY HELPFUL

tours and excursions - not used - overprices

thank you for another great holiday cannot beat mercury's value will be booking again for 2013

excellent holiday

Thoroughly enjoyed the holiday. May be interested in returning to hotel once refurbished.

First time flying with easyjet, very impressed the whole holiday was exellent

i had room 284 facing the roads with those noisy bikers at night
its my fault because i should have asked to change its a beautiful hotel and i would go again.

LOVELY STAFF AT THE HOTEL, ALL VERY HELPFUL

staff and hotel very friendly and helpful would not hesitate to help return again

Taxi at airport at end spoiled our departure. 4 from another hotel plus us, plus all baggage could not fit into a run down taxi. Cases were stacked in one seat, tied to boot, 6 of us crammed into little space. Not sure who was responsible.

Hotel staff very friendly

already booked for malta.

first time we have travelled with easyjet and it will certainly be the last. we were treated like ''cattle'' the organisation was discusting

we would like to be told in advance if the hotel is not avaliable to give us time to choose another one, we don't like to be sent somewhere else

incorrect flight home time on notice board , given as 19.30 instead of 18.45.Rep says this cannot be changed.

keep looking after your regulares - WE ARE HOOKED

great hotel, hope to return next year. would reccomend it to friends. could not fault it

HOTEL EXCELLENT, ONLY BAD FEATURE WAS NO AIR CON IN BEDROOMS.

we enjoy paphos - we are both in our 80's!
had though this might be our last time!
(here's to the next year!!)

I found the rep Fiona Baker unapproachable, not interested in me. Just did not want to know.

Had a great time. Weather great, very warm. Louis Imperial is ready for a makeover, bit jaded, but nevertheless very good.

could you please send brochure

we have booked algarve, and would like to go back to paphos

exellent car hire rates