Coral Mist Beach Hotel

Long term visitors to Coral Mist; an excellent South Coast location. Rooms are a now a little tired and kitchen equipment is much used. Staff - restaurant, room service, security and our old friend Reggie in activities - are all very friendly. BUT the front of house reception staff are well short of the mark. If I wanted to be spoken to like a 5 year old, watch an exhibition of rolling eyes and be given a bare minimum of information in response to straightforward question I’d go and stay with my Mum! We are lucky enough to travel extensively and never experience such a disappointing level of service anywhere else. Reception staff do not seem to realise why it is called the Hospitality industry. More training is required either by sending them to witness service in other hotels or merely visiting the (excellent) restaurant Champers - a short walk away - to see how to treat customers who pay 1,000s to stay. The advent of sargassum is a natural phenomena beyond the hotel’s control but more effort could be made to clear the hotel beach.

Hmm liked it didn’t love it here’s my likes:-

The room studio very nice and clean The location good 5 mins to24hr garage where tons cold beers/wine n 7 mins from Massy supermarket, €3.50 anywhere on bus gap ten mins.. 5 mins walk rockley beach Reception ladies super helpful always Comfy sunbed n pool never too busy Now for wot I did not like at all:- The Bar Not oniy was the owner unfriendly n pricey which we expect but no happy hours no offers no music unless we asked no ambience very poorly upkeep ..broken lights broken tables sticky floor smell of filthy grease constantly staff all sitting in bar no table service just sooo awful!! My son is Apple Pay boy so you had to go to reception pay for wot u wanted then come back to the bar!!! Are you kidding.. always 100% closed by 9pm… total ruiner had one snack meal there the charges she added on every bill were ridic.., thank god for garage beers snacks n wine…I would never stay here again the beach staff are so lazy the sargassum soooo bad and the beach is NOT suitable to swim at all the crashing waves my poor granddaughter was so disappointed wish we knew this before we travelled would have gone to Rockley beach… I hope this saves anyone who likes a nice sundowner or travelling with mixed age kids to go elsewhere!!!!!!

Not as advertised -breakfast choices are very poor. The standard of the rooms are literally worse the 2*. It's description is over inflated and sad we made this choice. Barbados should be magical and not dingy.