Palm Garden Hotel

We needed a quiet place to stay for a night after coming off a cruise, until our flight the next day. Palm Garden Hotel staff were friendly and helpful. The room was comfortable (twin beds) and very clean...

We used booking.com to book Palm Gardens Hotel! After many hours of talking to booking.com, many emails, social media is now our only recourse. The booking.com pictures bore no resemblance to the actual hotel, we booked the honeymoon suite as we thought this would give us a superior room. What a disappointment, I’m just glad we weren’t honeymooners! The room smelt musty, I dread to think what was under the pillow slip, looked like a tea towel, the mattress was so soft you would have rolled together in the middle, the paint work was terrible, the front door was stiff and would hardly lock. The sitting area was an old settee, covered in a grey blanket, I did not look underneath! The shower dripped constantly and would have needed a visit from the plumber. The outside seating area was grey, rusty furniture, like I say nothing like the advertised pictures...