The Hotel is located in the heart of Barbados' south coast, offers an adult only all-inclusive holiday in a boutique environment. Ideal for the discerning traveler looking for a modern and high quality hotel facility. The Hotel provides an uncluttered chic holiday. Great food and drinks, friendly service and one of the best views in Barbados are all part of the experience. 24 ultra-modern style rooms designed with a blend of South Beach style and Caribbean flair. White leather bed heads, sofas crushed bamboo and veneered furniture. Provided a light, fresh, modern. All rooms are air-conditioned and boast stunning ocean views. Friendly service and a 24 hour front desk will ensure you are well looked after.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
We booked this week away in the Carribean after our trip to Jamaica was cancelled due to it being on the red list .
We were told it was 4 star plus all inclusive boutique hotel.
The hotel was directly on the beach which was a plus and the rooms were clean .
The staff at Soco Hotel are warm and lovely but we had several issues which were major and very disappointing /
Stayed here for 14 nights, first impressions were good. The hotel is in a fabulous spot right on the beach at the end of the boardwalk. We were on the fourth floor...
The view was amazing in fact one of the best sea view rooms we’ve ever had, to be fair you couldn’t get much better. It’s a bit of a hard climb especially with suitcases so you if you have mobility or breathing difficulties then ask for lower floor.
Room : Our room was immaculately clean albeit a little tired. The bed was huge and comfy. Plenty of storage space, safe, hairdryer, kettle & fridge. Disappointed no drinks in fridge given it’s a 4* all inclusive hotel I would have expected a few soft drinks at the very least. There was tea, coffee & sugar but no creamer/milk -despite asking several times it never materialised. Towels were plentiful for the first week , then there seemed to be a shortage. Air conditioning worked fine in our room but many guests were resorting to fans as theirs was not working. Shower in room was pretty good and although it took a while to get hot water and we were one of the lucky ones. Our next door neighbours never had any warm water and most guests complained of no water pressure.
Dining: Dinning room very hot and stuffy. We were informed the Air conditioning had not worked for over 2 years , why had this not been rectified? Why no fans as a temporary measure. Meals were a la carte, made to order off a menu that changed every 2 days. There was always something unavailable on the menu, I could never understand why the menu wasn’t amended to reflect what actually was available on the day. This would have saved the poor staff having to keep apologising. ( they seemed to spend their days apologising trying to make things right ). The food once it came was of good quality however that did depend on the chef. There was a high turnover of staff and this affected the wait time for your meal to be prepared. On some occasions we had to wait over an hour to be served our starter on one occasion we waited 35 mins just to be sat down. I personally don’t think this is acceptable given there is only 24 rooms in the hotel and the dinning room was never full. In fact you had to book your table for evening meals. Wine or drinks from the bar served with meals but there was only tea & coffee served after breakfast. Would have loved to have tea/coffee stations provided throughout the day. This would be standard in most all inclusive hotels.
Small pool with 10 very tired sun beds, I must stress the 10 sun beds were not due to COVID and social distancing etc as mentioned in previous reviews. There has always been 10 sun beds, this would be fine as yes there are adequate beds on the beach however certain guests ruining it for others; having competitions with each other seeing who can get their towels out first, then giving the hotel a 5 star rating. They were oblivious to the effect they were having on many other guests. Actually appalled to see towels on beds at 1:30 am. Thankfully most guests were very courteous.
A small pool bar of adequate size but regularly ran out of drinks which weren’t replenished for days. Again leaving the poor staff to apologise. There were speakers attached to the bar but I’m told they didn’t work. There was no evening music to listen to unless a guest brought their own portable speaker. We were fortunate to have a couple of nights out of our 14 nights listening to some music.
The regular staff that work here work so very hard to try and make your stay enjoyable but they are fighting a loosing battle hence a very high turnover off staff. They have always got to apologise for something, ie the wait for food , the unavailability of food, the cockroaches running around in the dining room, the stench from drains being rodded at breakfast , the lack of drinks. The lists go on.
This hotel is far from 4* and should not be classed as all inclusive. Yes it’s a boutique hotel and in my opinion only suitable for a short stay and maybe half board basis. You can put up with sparse menus and long waits for food for a few days but to stay for 14 nights it can get very frustrating. The hotel is literally run on a shoestring with staff not being paid hence the big turnover, food & drinks not available. The management do not want/ are unable to rectify any complaints despite guests daily concerns. They just give lip service and leave it all the staff to have to deal with many frustrated and unhappy guests. The hotel would also benefit from a covered seating area for when it rains as there is no where to socialise only outdoor seating. Yes there are rats running around but there is a boardwalk where they run around freely so despite their attempts this is out of their hands I’m afraid. Thankfully we met “some” lovely people at SoCo and along with the Staff made the holiday more bearable. Would we return to SoCo ? - No We we recommend ? - Yes but if you are only staying for a few nights and are happy with a limited menu and not to concerned about having all the ingredients for your favourite cocktail. Am I a moaning Brit as mentioned in previous reviews ? NO , I have given a fair and factual review. I work hard for my money and I like to get what’s advertised. “ a high quality hotel facility “ this is not. Which is a crying shame as it has so much potential but appears to be being run into the ground by the owner who is more concerned about his new hotel in St Lucia.
I have just returned from an 11 night stay at SoCo and had a relaxing time. Barbados is lovely and the people so welcoming. The hotel is not a 4* I would say only just a 3* at the moment. Positives - lovely beach, staff who will do anything to make your stay good, reception and waiting staff great...
Food all A la Carte, but repetitive. Breakfast really good, and lunch and dinner both 3 courses with wine or drinks. Room large and all have a sea view. Negatives - poor air conditioning in the room and not working in the restaurant so very hot. Bar ran out of top shelf drinks and did not get replenished, staff spent all their time apologising. Food not available on the menu, at least a couple of things a night/day. The worst was the rats running around by the bar, eventually after many complaints they got the pest control in, not acceptable! Cockroaches by the restaurant as well. The place is looking tired and needs an refurb, the owner needs to complete all the repairs ASAP, he is opening a SoCo in St Lucia and more concerned about that hotel. The owner needs to take note, and improve his standards or else travellers will not use this hotel. I have not been put off Barbados, and will hope to revisit one day, but not stay at Soco.
Came highly recommended by a friend who holidayed here 7 years ago-amazing how a business can be left decline to such an extent.
Saturday:-Arrived after long flight, additional checks & PCR tests at airport. Took longer to check into Soco than get through the airport...
No greeting, cool flannels or drinks,shabby furniture.Barely an acknowledgment from the receptionist who continued with her work for quite a while. Eventually we went through the process, told our room number, receptionist opened the door into the hallway & pointed.
No welcome pack in the room, no Do Not Disturb tag for the door, empty fridge. Unpacking, to find 6 hangers between us. I later went to reception for more, to be told they’d been allocated equally between the rooms. After explaining the duration of our stay (21days), advised more would be ordered, basically living out of suitcases, returned to receptions few times, eventually received Wednesday.
No hairdryer(luckily I’d taken my own)nowhere to hang wet bathing costumes, no WiFi in room(although other rooms had it)no WiFi in restaurant. Sporadic change of beach towels.
Room was tired & grubby, showerhead full of calcium. Often no warm water for shower, spent morning of last day on beach, went to shower, again - cold water, could only bare to shower lower legs/feet.
I had no WiFi from Wednesday until we left Saturday(unless we went outside to bars & restaurants) Travel locator forms & ordering day 2PCR tests were a nightmare,my husband(on same network)had to do both on his phone, set up my email on his phone to get reference numbers to travel. Over 2hours in reception doing this, where it became obvious many guests at the hotel experiencing same issue, the staff happy to give lip service.
If you expect breakfast when restaurant opens at 7am you’ll be disappointed, reasons given-kitchen staff not ready or lost keys to the fridge. Quite often breakfast would start 7:30.
I’d ordered one poached egg, however people who also arrived at 7 & ordered a starter ie yogurt or fruit, the process is:- starters are served & you wait for everyone to finish, their tables cleared before they serve the cooked breakfasts. They have their routine which they do not deviate from. Breakfast can take at least an hour, lunch an hour & a half. My husband waited 90 minutes for breakfast, eventually gave up & walked out. They do prepare bacon in advance, as you smell it cooking, yogurts & fruit plates should be ready to be served
We had lunch twice on our 3 week holiday, due to time wasted in the restaurant. I mentioned to reception staff, wasting approx 5.5hrs every day waiting for food was unacceptable. When you’re on holiday you want to enjoy the sunshine, not sit in a boring restaurant, no air con & no WiFi. The music in the restaurant was totally depressing, one evening it was piano music, very slow & sullen. I mentioned to reception staff, we’re on holiday, should be listening to cheerful reggae music, Bob Marley & the likes.
No music at the bar, guests using their own personal speakers. Big thank you to Sam & Amy for a really good night using their speaker, which made a normally boring evening akin to a holiday.
The huge rat infestation is disgusting, no rat bait boxes used. Kitchen door being jammed open is an obvious attraction for them. We witnessed an intrusion of cockroaches & they went into the eating area.
Very rarely could you get cold beer, they’d completely run out of bottle beers. Top shelf drinks would constantly be unavailable for days.
On a positive, fabulous views from the rooms, comfortable beds, excellent air con & most staff were exceptionally helpful & hardworking, namely:-Tony, Chantelle, Shane, Abi, Lucrecia, Narcisa, Raheem, Corey also Carlton & Pedro. Good luck to you all & I hope you find new employment, where you’re friendliness, hard work & dedication is appreciated & rewarded. They’re a credit to this failing hotel.
One restaurant manageress should definitely not work with people, she treats the staff appallingly, glares at guests just as badly & there’s never a smile on her face.
To summarise we would never return to the Soco, the worst all inclusive hotel we have experienced. Barbados is a Beautiful island, very friendly, helpful residents. We were lucky to meet some lovely people which is due to faces becoming familiar in a small hotel environment.
Such a disappointment. We have previously stayed at this hotel and at that time it was everything it said it was, hence the re visit with British Airways Holidays, big mistake to hope it would be as good. On arrival issues at reception with the lottery of would you have a room or be sent to other accommodation on the island. Several couples were told the hotel was over booked and could they come back in a few days! Then it was our turn to book in after an hour, and the deluxe room we had booked was not available for 2 days so we had to live out of our suitcases in a small room, we had paid extra for the deluxe room...
When the correct room was ready we moved ourselves in. No refund was offered for this inconvenience, Little interest or concern shown by the management.
We endured several other issues with this hotel including rats scratching at night sounding as if they would get into our room. apparently bait boxes had been ordered didn't help our lack of sleep.
The hotel was full and the sunbed situation was a major issue, i felt the reason for lack of sunbeds was the condition of them and not being replaced rather than the covid excuse that was offered, it was ok to line the plastic ones together on the beach but not around the pool!
Drinks including beer were served in glasses around the pool and often drunk in the pool.no thought of safety they did have plastic but not always used.
You may have read elsewhere about the length of time service was taking at meal times this was correct, it was due to major staffing issues there where a handful of amazing staff that worked very long shifts to try and provide some sort of service in the restaurant, special mentions to Tony and Channel but with new faces most days service suffered, again a few of the girls need medals for there efforts ( apologises for my lack of names but ladies you know who you are)
Smoking was another major health concern for non smokers, no control as to were smoking should be it was very uncomfortable to sit on a sunbed and sometimes ever vaporing at the tables in the restaurant area. i was told complaints had gone to the ministry as Barbados has a strict rule on smoking. lack of management control and ever changing staff meant this was not the holiday we had looked forward to after all of the lockdowns. Barbados is a beautiful island with