Located right on the beachfront with direct access to the beautiful Playamar Beach, just 2 kilometres from Torremolinos city centre (Malaga), this award winning hotel boasts 15,000 m2 of facilities, making this establishment a spectacular theme hotel with a huge choice of entertainment activities for children and adults. Malaga airport and Malaga coach station are just 8 kilometres from this family-friendly hotel and María Zambrano-AVE high speed train station is 20 minutes away. This stunning establishment offers a wide range of accommodation options to suit all clients' needs, ranging from economy rooms to family room pool with kitchenette.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
Location, great on the beach front. Plenty of eateries and bars around, and lots for all ages to do. Staff, very pleasant and willing to help if needed. Bar staff, waiters and cleaners worked tirelessly throughout our stay. Hotel, very clean, all amenities worked as they should (lifts ect), lots of kid friendly facilities, great pool/s areas and good sized bedrooms and bathroom. Food, we were only B&B but the choice and selection were absolutely great...
Presented well and all cooked and tasted great. There was every sort of option you could wish for. All in all, a great experience with a family of seven, including our 18 month old grandchild.
We chose this hotel based on one of our family members staying here many times over the years and recommending it for our holiday. I was abit unsure after reading previous review but it turned out to be FANTASTIC! I booked the package through Jet2 and went All Inclusive as our party group included 2 Children (aged 5 and 1), and we had planned to stay at the hotel throughout the trip (although we ventured our a few nights as there is loads going on).
The kids pool was quieter and the splash park was nice too 2. All Inclusive drinks were great. Branded drinks such as Bacardi, Jameson and Smirnoff included as well as Gordon's Gin. Draught Beer was ok but no real issue. 3. Food options I found were very good for Breakfast and Lunch. Breakfast included cereals, bacon, egg, sausage, fresh omelettes and pancakes as well as the usual continental breakfast options. Lunch similar to Dinner was good too, with hot show cooking for meats, then other food options as well as a kids corner. They also made fresh pizza for our table which was very nice. We did eat out twice (many beach restaurants are walking distance). Also there is a snack bar open from 1pm to around 6pm which did toasties, burgers, hot dogs, then cakes and coffee/tea 4. We had a Family Suite and it was perfect! Two separate bedrooms and a spacious bathroom with a balcony overlooking the main pool. 5. Entertainment for Kids was great. Mini disco every night from 9.30pm and then a show from 10pm until 11pm. My son really enjoyed the disco and then the Lion King Show. 6. Pool entertainment was also great, from aqua gym to pool party/dancing 7. Kids Arcade / Go Karts were great way to keep kids entertained too 8. Location is bang on. Right opposite the beach, and a short walk away from all the main shops, supermarkets, etc. 9. Cleanliness was 10/10. Our room was cleaned every day at around 10am as we left for breakfast. I also noticed they cleaned the pool area and the pool itself every morning. 10. Hotel staff were also very helpful, our checking was very quick (although on some days I noticed long queues), and checkout was quick too.
Negatives Not really many negatives but maybe small picky things I could draw upon were:
Other than that, I would definitely return to the hotel! If this is how they were operating during the covid period, I think it would be more or less faultless in normal times! I also loved the fact you could just get a drink before you left the hotel via the Beach exit, which allowed us to get a drink ready to walk with!
If you are looking for a family hotel with things to do nearby, I would certainly recommend this hotel! Kids loved the pool and even though they state the pool closes at 7pm, people were in there long after that time. For a 4 star hotel, I would say its more 4.5 to be honest!
I give it 5 stars so it gets noticed. 1st night of 7, all inclusive so I can enjoy thesun and have a drink after 18 months of none stop work, and the misses told me I needed a break. The hotel is lovely, all the staff so far have been nice. But being a dirty smoker is a big problem for me, as apparently there is no smoking on the whole complex, so I cannot enjoy a smoke, in the many open spaces, with my drink which obviously I have paid for in advance. DON'T VISIT THIS HOTEL IF YOU SMOKE
This is a good hotel if you are on a family holiday. I was offered an upgrade to a family room, which didn't have a seaview, but a pool view, which I also found very nice (comfortable, new, good pool view). I was unhappy that the hotel didn't have the gym operational apparently due to Covid restrictions, which was not indicated on the hotel or any other website...
For me that is important, and I believe that should be clearly stated in advance, not at arrival (other Melia hotels in Torremolinos, like Melia Costa del Sol had their gym facilities open) The reception staff was nice despite the huge number of people arriving at 2pm for check-in. If you can avoid that hour, do that
Checking in took absolute ages. No one smiled at us no one greeted us at all. So no customer service there...
At the desk again the person who served us had zero customer service skills.
The room itself is a total disappointment. Very badly arranged very small, and not properly cleaned. The smell in the hotel generally is overwhelming.
1st day went by with both my husband and I feeling depressed. Pool side is good, my 6year old loved the pool. Some staff members are lovely and want to help you but most of them are over loaded with work and have no time for customer service.
Restaurant smell of fish and cold is awful at times. Food is okay we ate and there’s a good selection. But no labels at all I’m vegetarian prone to choose vegan when available but no way you can find that out which is again very poor.
Entertainment was good, again my son loved it.
So overall hotel not so good, but location is good right on the beach. Service rubbish room rubbish, entertainment good pool good. Won’t be going back to this hotel personally.