Elba Carlota Beach

We only stayed at the hotel for one night as our plane was delayed and we were put up here - hotel was really nice and we would actually contemplate going back to stay here. Food was good and hotel was very clean I would like to give a special mention about a member of staff Nayra Gonzalez who really helped us in a 'difficult situation'! If you ever get to read this Nayra - thank you again from the whole family but especially Tatiana!!

Superb, weather great, entertainment team were all amazing, especially Alex and Fran, food was good and staff went above and beyond. Well done team.

Close to lovely sandy beach, shops bars and restaurants within walking distance. Small outdoor market twice a week

Andy and Lea

We went to the Elba Jorge in July an was so impressed 3 star we decided to go to Elba carleta 4 star,we arrived at about 4 o'clock Monday 13 Nov shwn straight to our room ,wasn't happy with the veiw in room 527 as overlooking the restaurant but if you looked to the left there was the pool and sea so we unpacked had a look around then went for our meal,it was packed and food was in all different places so got our plates which were cold so when we got our meal it went cold quite quickly,we went half board as don't drink but cost 2.50 euro per bottle of water ,we left 15 euro at reception so I thought wow that won't last long ,went to our room as been up since 5 o'clock and wasn't long before we was asleep,I woke up at 2.20 am and could hear this humming sound ,I thought it was air conditioning so turned it off but could still hear it ,went to patio and opened and the noise was coming from the restaurant generators ,and it wasn't quite,so next day went down to see our rep from jet2 and she came up to take a look ,she said nobody had ever complained before but went to see reception to see what they could do and offered us a room later in the day on the opposite side of hotel,but it was in the shade so no sun facing another building and carpark so decided we would stay where we were and bought some earplugs,the planes were right over our hotel I swear you could see the people on the plane they were so low but I thought well we won't be in our room during the day but little did I know that my partner became quite poorly with D&V tues night ,he couldn't get to the toilet quick enough and projectile vomited in the sink,which blocked it ,he was awake all night in the toilet but next morning I had to phone reception for a plumber to unblock the sink ,my partner was still in bed when they came 2 men I felt so sorry for them as I could hear them retching ,it took half an hour as had to replace the pipe my partner was mortified,he was ill all day Wednesday and Thursday and was taking some sachets from the chemist,I went for my meals on my own then Friday morning I went for breakfast on my own and decided to have bacon sausage egg and beans ,we went into the mall near the hotel then a stroll to the beach and decided to have a day on the beach Saturday but Friday teatime I started with D&V so spent Saturday in bed,I'm glad I wasn't as bad as my partner had been so sunday we finally went to the beach which was lovely but went yo McDonald's for tea as my partner didn't want to risk eating in the restaurant,so that was our weeks holiday,we were booking out on Monday when the reception said I owed them for the drinks so I told him I'll already left enough with them for the 5 bottles of water we had had to be told no the drinks you had in the sinatra bar WHAT sinatra bar I didn't even know where it was never mind have a drink in there AND we don't drink alcohol ,luckily I had kept my receipts,I did try to ask if anybody else had had D&V but I don't think he understood,so overall it looked a lovely place WHAT WE SAW OF IT but the noise in our room was rediculace I asked the gent in room 529 about the noise he said oh I just use earplugs,was glad to ho home 😥 my partner is still feeling washed out ,we didn't eat anything except in the restaurant