Elba Sara Beach and Golf Resort

would like to start this review by saying that we would recommend family's, couples, friends just everyone to come here! From the off this holtel and staff we're amazing! All the reception team are so lovely, christina, David and the rest of the team. Don't get me wrong there is 1 lady who is very miserable and was rude, but we didn't let this ruin our time. Im sure you will all work out who thay is yourselves. The hotel itself is kept so clean everywhere, so a massive well done to all the cleaners, they do a fantastic job. And the look itself is just beautiful. The food is so fresh everyday, this hotel is probably 1 of the best we have been to food wise, always had loads of selection, the only thing we would advise is getting for food just after it opens as it gets so busy. The staff in the restaurants do such a brilliant job, they are so busy all the time but are still always so kind and friendly 😊 to be honest it would be nice to see guests show so move respect. We've got to say to the ladies Houda, trcey and kinga what wonderful ladies you are 🩷

We would also like to say a massive thank you to Felipe who was brilliant!! We came as a couple no children but that didn't stop us from getting involved, well where do we start about this bloody fantastic entertainment team, Jessica, Ruben, Jacob, Aitor, Ivan, Ale you people are Amazing, we absolutely loved you all, the hard work they put in is unreal, from all the games, activities kids clubs in the day. To putting on shows ect each night!! WELL DONE! These people definitely help make this hotel even better! We miss you all so much 😘 Now to mention about the team who work in all the bars, the guys are just ace, make you feel so welcome and again fantastic at their job a big shout out to Martin, Ari, also the other young lad totally forgot his name, keep doing it just how you do guys 💙.

We have also got to say about the professional ladies and gentlemen they have come into the hotel. Tina the fantastic singer/sax player and her daughter who also sings are just WOW 👌 Carl and Nicole these 2 fantastic people are both singers and they did solo as well as we we're lucky enough to see them duet together again are just WOW 👌 I've totally forgotten the south African ladies name, but if you get to see her shes wonderful and her energy is amazing! I absolutely loved dancing when all of these people did a show.

The location for us was brilliant, a shopping centre right next door, that also has bars food plces to eat a big park and even a arcade if you like that sort of thing, as we did 😀 aswell as having the ocean and beach right outside the gates. You can feed the chipmunk 🐿 with the nuts from the shops just outside the hotel too. We would 💯 come back her and love to bring the rest of our family too xx

Overall we were not impressed with our stay this time round. We were returning guest and had a great experience on our first visit - this time however left lots to be desired. The location was ideal right next to shopping centre, walkable distance with kids to the town centre/restaurants and bars. We had the suite which was great for a family of 4, however being 5th floor there was no WiFi service in the room and can’t say that was value for money. However, the food was poor this time round. Little kids options other than cheese pizza, chips and plain pasta most nights. There was also VERY LITTLE gluten free options available across all sittings. Gluten free Bread/rolls were only available at breakfast and there were 2 bread options and questionable roll options. Nothing available at lunch or dinner and each options was always rice or plain potatos. The chips were not gluten free despite cooking on their own fryer, most salad options were no gluten free unless it was Bobby basic lettuce cucumber etc - most things were salad or breadcrumbed or wheat dressings. The place was not as clean as we remebered it looks old and tired. The shower room available to guest on leaving was very questionable on when it was last cleaned and the kids club was poor. I can’t say I knew any of the entertainment teams names - nor did they come round to collect kids for kids club or greet the kids at the pool. They spent more time with adults entertainment of water aerobics.